Hotel Riu Ocho Rios - All Inclusive

3.5 star property
3.5-star beachfront property near Dunn's River Falls

Choose dates to view prices

Photo gallery for Hotel Riu Ocho Rios - All Inclusive

Relax by the pool surrounded by lounge chairs and sun loungers in a serene atmosphere.
Experience the stylish lobby with a high ceiling, comfortable seating areas, and a reception desk offering a clear view of the space.
Experience the serene beachfront setting, with a hotel nestled among lush greenery and rolling hills, offering a scenic backdrop for swimming and sunbathing.
Enjoy meals with a clear ocean view in this stylish outdoor dining area, featuring comfortable seating and a sleek design.
Enjoy a convenient food service area with a central serving counter and a variety of options.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included

Explore the area

Map
Mammee Bay, Ocho Rios, Saint Ann
  • Dunn's River Falls
    ‪6 min drive‬
  • Dolphin Cove
    ‪6 min drive‬
  • Mystic Mountain
    ‪8 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪33 min drive‬

Room options

Double Room, Ocean View (B2C-US)

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C-US)

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe - E)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (U)

8.0 out of 10
Very good
(55 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(12 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (U)

8.2 out of 10
Very good
(30 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (U)

8.4 out of 10
Very good
(20 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (E)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Double Room, Garden View (C)

7.8 out of 10
Good
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Garden View (C)

  • 28 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Double Room, Ocean View (C)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (B2C-US)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (B2C-US)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (B2C-US)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(67 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

8.2 out of 10
Very good
(274 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (U)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Garden View (U)

7.6 out of 10
Good
(163 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms, Garden View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Double Room, Oceanfront (U)

8.6 out of 10
Excellent
(31 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (B2C-US)

  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room (B2C-US)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, Partial Ocean View (L)

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (C)

8.0 out of 10
Very good
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Standard Double Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (C)

  • 33 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room (C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Connecting Rooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 33 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Double Room, Garden View (Kids Free | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (L)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (E)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room, 2 Bedrooms (L)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

Junior Suite, Garden View (L)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (L)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Ocho Rios

On the beach.Within 3 miles (5 km) of this Ocho Rios property, you'll find Dunn's River Falls and Green Grotto Caves. Dunn's River Craft Park and Maima Seville Great House & Heritage Park are also within 3 miles (5 km).

What's nearby

  • Dunn's River Falls - 6 min drive - 4.3 km
  • Dolphin Cove - 6 min drive - 4.6 km
  • Mystic Mountain - 8 min drive - 5.6 km
  • Ocho Rios Fort - 10 min drive - 7.1 km
  • Turtle Beach - 13 min drive - 9.0 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 91 min drive

Restaurants

  • ‪Mandalay Asian Restaurant - ‬3 min walk
  • ‪Bob Marley Bar - ‬1 min walk
  • ‪Boulangerie - ‬12 min drive
  • ‪Just Coool A.K.A Puddin Man - ‬9 min drive
  • ‪Bamboo Blu - ‬1 min walk

About this property

Hotel Riu Ocho Rios - All Inclusive

3.5-star beachfront property near Dunn's River Falls
Some rates at Hotel Riu Ocho Rios - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Hotel Riu Ocho Rios - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a complimentary water park, a children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Ocho Rios property.

  • 901 guestrooms or units
  • 6 levels
  • 4 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Elevator
  • Smoking in designated areas
Hotel Riu Ocho Rios - All Inclusive offers 901 accommodations with free minibar items and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Satellite television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Children's club
  • Children's pool
  • Free water park access
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Hot tub
  • Personal motorized watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Ocho Rios - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive RIU Ocho Rios
Ocho Rios All Inclusive
Ocho Rios RIU
Ocho Rios RIU All Inclusive
RIU Ocho Rios
RIU Ocho Rios All Inclusive
Club Hotel Riu Ocho Rios
ClubHotel Riu Ocho Rios Jamaica
Rio Ocho Rios
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rui Ocho Rios
RIU Ocho Rios All Inclusive All-inclusive property
RIU Ocho s Inclusive inclusiv
RIU Ocho Rios All Inclusive
Hotel Riu Ocho Rios - All Inclusive Ocho Rios
Hotel Riu Ocho Rios - All Inclusive All-inclusive property

Hotel Riu Ocho Rios - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1400 out of 2805 reviews
Rating 8 - Good. 706 out of 2805 reviews
Rating 6 - Okay. 363 out of 2805 reviews
Rating 4 - Poor. 163 out of 2805 reviews
Rating 2 - Terrible. 173 out of 2805 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were alot of food and beverags to cater to all palettes. The bed was great for me .
Stayed 3 nights in Jul 2025

10/10 Excellent

Estela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our checking process was somewhat slow since we had to wait almost an hour to get into our room. We had issues with outlets not working. The outlet by the mini bar was lose and would work intermittently. On one side of the bed the USB port didn’t work and there was no outlet to charge the cellphones. The bed was super comfortable, the food was amazing with a superior variety of foods. Even picky eaters can find something to enjoy. The staff worked really hard and were always willing to accommodate us. I ‘d like to suggest that you serve kids portions at the Italian restaurant to avoid waste. Longer hours at the kids play area would have been great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lamaire

Travelled with partner
Liked: Cleanliness, amenities
I have visited all the Riu hotels in Jamaica, and the experience has been excellent.
Stayed 7 nights in Jul 2025

10/10 Excellent

Wickliffe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything went well.
Stayed 5 nights in Jun 2025

2/10 Terrible

sean

Travelled with family, Travelled with family and small children
Liked: Amenities
I was highly disappointed. When I booked my trip I booked a room with a double bed and an ocen view. I paid additional for the ocean view. However, I received a room with one bed and a sofa bed. The room i received was completely blocked by palm trees hence I could not see the ocean. When i spoke to management I was told that it is Travelocity fault because they knew that asking for a room with a double bed and ocean it was only a recommendation and was not guaranteed so, why did i pay additional fees. The second day of my trip management at the resort reached out to me and said that they are overbooked and can change my room but it would be a room worst than the one I was in. I feel like it was a bait and switch, I did not received what i paid for
Stayed 5 nights in Jul 2025

8/10 Good

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
The only thing was the late check in time. 3 hours wait. Everything else was lovely and I had a really enjoyable vacation stay at the Riu in Jamaica. Food was really good.
Stayed 6 nights in May 2025

4/10 Poor

Angie

Disliked: Staff & service
Food was bland. Had to walk down 50 steps and back up 50 steps every time I left my room. Family building had no elevator. Went to bed hungry the last day because of those steps.
Stayed 3 nights in May 2025

10/10 Excellent

Alexa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff on a beautiful property
Stayed 4 nights in May 2025

10/10 Excellent

Shawnicque

Stayed 4 nights in May 2025

8/10 Good

ROBERT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Jamaican food! Rooms well stocked. Staff friendly & helpful. Beach is decent not excellent. Centrally located. Entertainment good! Solid 4 star!
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrean Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite Resort
Stayed 4 nights in May 2025

6/10 Okay

Jahniya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet on the property and clean. The beach was wonderful and the drinks were great at the bars and there was different things to do weather it was water park, beach, pool, water activities, or just relaxing. The food wasn’t that great for breakfast, lunch or dinner there was barely season if any at all. There’s no room service and you can’t bring food to your room. The mini fridge in your room only had coke, Diet Coke, water, and orange soda. No juice or other options for soda. The room had coffee no tea but the staff was nice for the most part, very lively but as a foodie I was hungry.
Stayed 8 nights in Apr 2025

8/10 Good

Salome, Huntersville

Liked: Cleanliness, staff & service, property conditions & facilities
I had a king size room and the problem was that they had taken 2double size beds and put them together. Very uncomfortable having that crack between both beds so you couldn’t sleep in the middle. Not comfortable at all. I was hoping it would have been a king size bed not joining 2 double beds together.
Stayed 5 nights in Apr 2025

10/10 Excellent

Giorgi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place
Stayed 4 nights in Apr 2025

10/10 Excellent

Nathaniel James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was decent. Really appreciated my driver Omar, he was very reliable, helpful & respectful.
Stayed 3 nights in Apr 2025

6/10 Okay

Marsha

Stayed 4 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it at RIU would definitely stay there again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Suzzette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Fayann

Stayed 3 nights in Apr 2025

10/10 Excellent

JOANNA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The workers at the shopping store aka gift shop-were really rude especially the ones behind the cash register, on 4/27/25 at the night shift. She was the rudest to my husband and I, I was so disgusted by it and wanted to return the merchandise, but I did not. Aside from that everyone was really nice and very attentive, Also I want to send a huge thank you to the front desk girl name WYNDELE I think i just butchered her name lol I can't remember clearly but it was something like that. she was awesome every single time I needed assistance.
Stayed 5 nights in Apr 2025

10/10 Excellent

Irvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment was excellent, world class.
Stayed 3 nights in Apr 2025

8/10 Good

Rachel

Travelled with partner
Liked: Staff & service, amenities
The facility was great. The food options were good but most of the time 5/10.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kachera

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed ocho riu Rios but they dining options are minimal & had a lot of children on the resort… no top shelf liquor as well!
Stayed 3 nights in Apr 2025

4/10 Poor

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The grounds were well kept and the room was clean.Things I disliked. First the check in was horrific. Had to wait in line for 2 hours then the staff told me she was going upgrade my room which I believe was a downgrade. I was supposed to have a king bed ocean view and she switched me to a double king in the last building and told me I still had oven view. I had to walk out to the balcony and look around. When I sat on the balcony chair the rail from the balcony blocked my ocean view. After she offered me the upgrade she then said let me check if the room is ready. I waited for over a hour for them to tell me.The food selection and preparation was horrible. What wasn’t over spicy was under or overcooked. They had calamari on my last night I waited for more to be cooked just to almost choke on what seems like plastic inside holding the ring of the calamari together. Another morning I water for the server to wipe a table for me she wiped it with a wet cloth and there were unused utensils on the other side of the table that the last patrons did not seem to use. She dragged the dry napkin and utensils across the wet take to set for me to use. I looked at her she said it’s fine. Looked at her again she asked what. I told her “you just dragged a dry napkin across a wet table with utensils that had been sitting there” she asked if I wanted her to change the napkin. I looked at her again and she asked if I wanted her to change the entire thing. My answer was yes. 4 days trip ruined.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kedarius

Stayed 5 nights in Apr 2025