4/10 Poor
wendy
Travelled with family
22 Jan 2024
Disliked: Staff & service, amenities, property conditions & facilities
The artwork in the lobby was nice and the room was large and spacious. The sofa bed however had a valley in the middle as it was old. That meant you could not sleep on it as it was hurting your back. The sofa itself also needed cleaning as it had a dark soiled mark going all around it.
I met one friendly staff member and that was the young lady that brought us the welcome drink. She greeted us with a smile. None of the other staff members ever smiled. When I asked the female at front desk a question she responded in a manner as if I was bothering her, even though she was doing nothing. The male was very serious and hardly said a word. You knew you were not welcomed The worst was at the bar. First you were ignored by the four females working there. When finally one decided to answer my question she seemed so cold in her response.
This was the worst experience that I have had staying at any hotel and I stay at hotels all over the world. I certainly would not stay there again or recommend it to anyone.
wendy
Stayed 1 night in Jan 2024