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Hotel New Tsuruta

3.0 star property
3-star hotel near Takegawara Onsen

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Photo gallery for Hotel New Tsuruta

Relax by the pool with a clear view of the surrounding landscape through large windows.
Enjoy stunning views of the sea and a nearby hill from this marina with docks and a modern building.
Welcome to our traditional lobby, featuring a reception area, dining space, and a stunning chandelier.
Traditional building with a staircase entrance and public seating area.
Enjoy a city and beach view from this room, featuring a table and chairs, a shelf, and a ceiling light.

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-14-15 KITAHAMA, Beppu, Oita-ken, 874-0920
  • Takegawara Onsen
    ‪1 min walk‬
  • Beppu Tower
    ‪4 min walk‬
  • Hells of Beppu
    ‪6 min drive‬
  • Oita (OIT)
    ‪43 min drive‬

Room options

View all photos for Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

1 bedroom, in-room safe, desk, free WiFi

Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

1 bedroom, in-room safe, desk, free WiFi

Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Casual Japanese- Style room, Non Smoking, Ocean view

1 bedroom, in-room safe, desk, free WiFi

Casual Japanese- Style room, Non Smoking, Ocean view

8.4 out of 10
Very good
(9 reviews)
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Standard Japanese-style room /Non Smoking/ Ocean View

1 bedroom, in-room safe, desk, free WiFi

Standard Japanese-style room /Non Smoking/ Ocean View

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

  • 28 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

1 bedroom, in-room safe, desk, free WiFi

Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

  • 28 sq m
  • City view
  • Sleeps 3
  • 4 Twin Futons

About the area

Beppu

Oceanside stay.You'll be steps from Takegawara Onsen with a stay at this Beppu hotel.

What's nearby

  • Takegawara Onsen - 1 min walk - 0.2 km
  • Beppu Tower - 4 min walk - 0.4 km
  • Beppu Park - 16 min walk - 1.4 km
  • B-Con Plaza, Global Tower - 3 min drive - 2.3 km
  • Hells of Beppu - 6 min drive - 6.5 km

Getting around

  • Beppu Station - 7 min walk
  • Kamegawa Station - 14 min drive
  • Oita Airport (OIT) - 47 min drive

Restaurants

  • ‪ろばた仁 - ‬2 min walk
  • ‪みなみ丸合歓 - ‬2 min walk
  • ‪カレー酒場 ROUTE10 - ‬2 min walk
  • ‪食道楽 とさか - ‬1 min walk
  • ‪米と葡萄 - ‬2 min walk

About this property

Hotel New Tsuruta

3-star hotel near Takegawara Onsen
Hotel New Tsuruta offers its guests hot springs. WiFi is free in public spaces. A vending machine, multilingual staff, and shopping on site are also featured at Hotel New Tsuruta. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Beppu hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 8 levels
  • Built in 1968
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Onsite shopping
  • Elevator
  • No smoking on site
Hotel New Tsuruta offers 49 air-conditioned accommodations with safes and coffee/tea makers. 24-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

English, Japanese

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 700 per stay)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,500 per person
  • Hosted evening meal available on Saturday for a fee of JPY 14,000; reservation required

Things to do

  • Hot springs
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 24-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates receive dinner from 6 PM to 8 PM only. The dining venue closes at 9 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Uncovered self parking fee: JPY 700 per stay
  • Hosted evening meal: JPY 14000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel New Tsuruta Beppu
Hotel New Tsuruta
New Tsuruta Beppu
New Tsuruta
Hotel New Tsuruta Hotel
Hotel New Tsuruta Beppu
Hotel New Tsuruta Hotel Beppu

Hotel New Tsuruta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 290 out of 806 reviews
Rating 8 - Good. 343 out of 806 reviews
Rating 6 - Okay. 123 out of 806 reviews
Rating 4 - Poor. 36 out of 806 reviews
Rating 2 - Terrible. 14 out of 806 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Makoto

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jungmin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed for one night in the Japanese style room. It was surprisingly comfy to sleep on the floor. Room was a bit old, the bathroom was generally clean, but a bit moldy and smelly. Everytime I had turned on the water, I heared it gurgle through an opening next to the toilet - that‘s probably where the smell was coming from. It‘s an old building, nothing to worry about for a short stay. The stuff has been very friendly. Their English is limited, but they do their very best to talk to you. Breakfast buffet quite good - Japanese style, but you don‘t go out hungry. Onsen also nice. Around 7 pm I was by my own. Hotel close to train station (about 5 min walk). Overall a good experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Junheum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent view and restaurant foods.

Amazing service to show me the way to a restaurant that I asked for. Excellent service and hospitality was very impressive.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yu Te

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a bit old but the service was great and breakfast was also very good. Will definitely stay here again if i come again.
Stayed 2 nights in Jan 2025

10/10 Excellent

manning

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sotaro

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good location and breakfast

Their breakfast was brilliant. Parking space was not sufficient enough so I had to park outside of the hotel for one night, that only cost 1000 yen
Stayed 2 nights in Dec 2024

8/10 Good

Wei-Chih

Liked: Cleanliness, staff & service, room comfort
Great location. Hotel needs some renovations.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

M7 . M
Stayed 1 night in Nov 2024

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of the water. Very good amount of space for the price! The room was amazing. It was under renovation when we stayed but it wasn’t that noticeable. Friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed in the hotel for a night, prior to my ferry journey to Osaka. I booked a Japanese styled room - sleeping on the floor, for the experience. Did take a while for me to get comfortable, but did sleep eventually. Nice room with a seating area, sea view and good amenities: fridge, kettle etc. An excellent breakfast in the morning, to set me up for the day. The hotel looked after my luggage after checkout, so I walked around the town and had an Onsen. Very much recommend a stay in this hotel. I would definitely stay here again, and for longer.
Stayed 1 night in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Service Kind Receptionist

Overall good experience. Breakfast was great. Reception was helpful and kind. Staff was awesom.
Stayed 3 nights in May 2024

10/10 Excellent

Hui Yeow

Stayed 1 night in Dec 2023

10/10 Excellent

xihao

Stayed 1 night in Dec 2023

8/10 Good

Pei Shan

Travelled with family
Liked: Cleanliness, amenities
Pros: 1. Location: many bus stops nearby, and hotel is between 2 of the largest shopping centres in Beppu. So finding food is easy. There is also a nice restaurant opposite the hotel, Royal Host. Con’s 1. We wanted to check in at 2 pm but staff was insistent to only let us check in at 3pm. So we waited at the lobby. There was no traffic in the hotel in that one hour and at 2.45pm, we were then offered the room. Why so rigid? 2. The hotel was unmanned at night, which may pose a security issue. 3. No daily mineral water was provided. There was a notice saying that the tap water can be drunk. 4. No daily cleaning service. Even bath towels were not replaced. 5. Hotel is old and tired looking.
Stayed 2 nights in Dec 2023

8/10 Good

Naveed

Travelled with family
Liked: Cleanliness, staff & service
Average good
Stayed 1 night in Nov 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great in all areas, except that most of the infrastructure is old. If you can compromise a little then this will be a great stay.

10/10 Excellent

Grey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walk from Beppu station isn't very long, if not destracted by their shopping area near station. The view of the bay was a site. The hospitality by the staff was amazing. Would def return when have a chance.
Stayed 2 nights in Sep 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice views

Very pleasant stay. Nice views and great Onsen is a plus
Stayed 2 nights in Sep 2023

6/10 Okay

Vincent

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Secret Gem in Beppu

If your looking for a unique experience in Beppu this is the place. You can get the traditional Japanese Inn style or Western style room and the Onsen is very big with a sauna on the male and female side, body wash shampoo and conditioner are available at each of the wash station. They will come to your room around 1800 to set up your futon in your Japanese style room it's a lovely surprise after being out n about all day.
Stayed 2 nights in Dec 2021

6/10 Okay

Avisenna

Disliked: Cleanliness
Stayed 1 night in Oct 2021

10/10 Excellent

Joon, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and best economic value. Room was clean and breakfast was good
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020