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Beppu SUGINOI HOTEL

4.0 star property
Family-friendly 4-star hotel near Kijima Kogen Park

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Photo gallery for Beppu SUGINOI HOTEL

Hot springs
Property video
Summer Limited Buffet Venue (Different Bldg) HOSHI KAN Standard Room Mountain View 35sqm | Reception
Reception
2 restaurants, breakfast served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
1 Kankaiji, Beppu, Oita-ken, 874-0822
  • Place, Global Tower
    ‪13 min walk‬
  • Place, Jigokumushikobo Kannawa
    ‪13 min walk‬
  • Place, Beppu Park
    ‪15 min walk‬
  • Airport, Oita (OIT)
    ‪59 min drive‬

Room options

View all photos for HOSHI KAN Standard Mountain View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

In-room safe, blackout drapes, iron/ironing board, free WiFi

HOSHI KAN Standard Mountain View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for HOSHI KAN Standard Ocean View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

View from room

HOSHI KAN Standard Ocean View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

10.0 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for SORA KAN Junior Suite Ocean View 66sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

View from room

SORA KAN Junior Suite Ocean View 66sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

  • 46 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 3 Large Twin Beds

View all photos for HOSHI KAN Junior Suite with 4 Beds Ocean View (71sqm) 7-9F- Buffet Breakfast&Dinner (WA DINING HOSHI

In-room safe, blackout drapes, iron/ironing board, free WiFi

HOSHI KAN Junior Suite with 4 Beds Ocean View (71sqm) 7-9F- Buffet Breakfast&Dinner (WA DINING HOSHI

  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for SORA KAN Deluxe Ocean View 46sqm -Buffet Breakfast and Dinner Included (TERRACE & DINING SORA)

In-room safe, blackout drapes, iron/ironing board, free WiFi

SORA KAN Deluxe Ocean View 46sqm -Buffet Breakfast and Dinner Included (TERRACE & DINING SORA)

9.8 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for SORA KAN Premium Standard Ocean View 33sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

View from room

SORA KAN Premium Standard Ocean View 33sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for SORA KAN Standard Twin Mountain View 26sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

In-room safe, blackout drapes, iron/ironing board, free WiFi

SORA KAN Standard Twin Mountain View 26sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast and Dinner Included (CEADA PALACE)

In-room safe, blackout drapes, iron/ironing board, free WiFi

NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast and Dinner Included (CEADA PALACE)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for NIJI KAN Casual Double with Shower 8F (21sqm) -Buffet Breakfast and Dinner Included (CEADA PALACE)

In-room safe, blackout drapes, iron/ironing board, free WiFi

NIJI KAN Casual Double with Shower 8F (21sqm) -Buffet Breakfast and Dinner Included (CEADA PALACE)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for SORA KAN Premium Standard with Tatami Area Mountain View 36sqm -Buffet Breakfast and Dinner (SORA)

In-room safe, blackout drapes, iron/ironing board, free WiFi

SORA KAN Premium Standard with Tatami Area Mountain View 36sqm -Buffet Breakfast and Dinner (SORA)

  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for HOSHI KAN Superior Room w/ Tatami Area Ocean View 50sqm - Buffet Breakfast&Dinner (WA DINING HOSHI)

In-room safe, blackout drapes, iron/ironing board, free WiFi

HOSHI KAN Superior Room w/ Tatami Area Ocean View 50sqm - Buffet Breakfast&Dinner (WA DINING HOSHI)

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

View from room

HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for SORA KAN Deluxe Mountain View 51sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

View from room

SORA KAN Deluxe Mountain View 51sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for HOSHI KAN Jr. Suite with Tatami Area Ocean View 71sqm 2-6F Buffet Breakfast&Dinner (WA DINING HOSHI)

View from room

HOSHI KAN Jr. Suite with Tatami Area Ocean View 71sqm 2-6F Buffet Breakfast&Dinner (WA DINING HOSHI)

  • 71 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons

View all photos for NoCleaning SORA KAN Premium Standard OceanView 33sqm Half Board (TERRACE & DINING SORA),Non Smoking

View from room

NoCleaning SORA KAN Premium Standard OceanView 33sqm Half Board (TERRACE & DINING SORA),Non Smoking

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for NoCleaning SORA KAN PremiumStandard MountainView 36sqm Half Board(TERRACE & DINING SORA) ,NonSmoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

NoCleaning SORA KAN PremiumStandard MountainView 36sqm Half Board(TERRACE & DINING SORA) ,NonSmoking

  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for No Cleaning SORA KAN Standard Twin Mountain View 26sqm Half board(TERRACE & DINING SORA),Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

No Cleaning SORA KAN Standard Twin Mountain View 26sqm Half board(TERRACE & DINING SORA),Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for No Cleaning SORA KAN Deluxe Ocean View 46sqm Half Board (TERRACE & DINING SORA), Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

No Cleaning SORA KAN Deluxe Ocean View 46sqm Half Board (TERRACE & DINING SORA), Non Smoking

  • 46 sq m
  • Ocean view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Standard Twin Mountain View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Standard Twin Mountain View

  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Premium Standard Ocean View

View from room

Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Premium Standard Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Premium Standard with Tatami Area Mountain View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Premium Standard with Tatami Area Mountain View

  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Ocean View 46sqm, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Ocean View 46sqm, Non Smoking

  • 46 sq m
  • Ocean view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Mountain View 51sqm,Non Smoking

View from room

Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Mountain View 51sqm,Non Smoking

  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Ocean View 35sqm, Non Smoking

View from room

Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Ocean View 35sqm, Non Smoking

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Mountain View 35sqm, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Mountain View 35sqm, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Summer Limited Buffet Venue (Different Building) SORA KAN Premium Standard Room Ocean View 33sqm

View from room

Summer Limited Buffet Venue (Different Building) SORA KAN Premium Standard Room Ocean View 33sqm

  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for Summer Limited Buffet Venue (Different Building) SORA KAN Premium Std with Tatami Mountain 36sqm

In-room safe, blackout drapes, iron/ironing board, free WiFi

Summer Limited Buffet Venue (Different Building) SORA KAN Premium Std with Tatami Mountain 36sqm

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Summer Limited Buffet Venue (Different Building) SORA KAN Standard Twin Room Mountain View 26sqm

In-room safe, blackout drapes, iron/ironing board, free WiFi

Summer Limited Buffet Venue (Different Building) SORA KAN Standard Twin Room Mountain View 26sqm

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Summer Limited Buffet Venue (Different Building) SORA KAN Deluxe Ocean View 46sqm

In-room safe, blackout drapes, iron/ironing board, free WiFi

Summer Limited Buffet Venue (Different Building) SORA KAN Deluxe Ocean View 46sqm

  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Summer Limited Buffet Venue (Different Bldg) HOSHI KAN Standard Room Ocean View 35sqm

View from room

Summer Limited Buffet Venue (Different Bldg) HOSHI KAN Standard Room Ocean View 35sqm

  • Sleeps 4
  • 2 Twin Beds

View all photos for Summer Limited Buffet Venue (Different Bldg) HOSHI KAN Standard Room Mountain View 35sqm

In-room safe, blackout drapes, iron/ironing board, free WiFi

Summer Limited Buffet Venue (Different Bldg) HOSHI KAN Standard Room Mountain View 35sqm

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Summer Limited Buffet Venue (Different Building) NIJI KAN Casual Twin Room 4-7F 21sqm

In-room safe, blackout drapes, iron/ironing board, free WiFi

Summer Limited Buffet Venue (Different Building) NIJI KAN Casual Twin Room 4-7F 21sqm

  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Summer Limited Buffet Venue (Different Building) NIJI KAN Casual Double Room 8F 21sqm

In-room safe, blackout drapes, iron/ironing board, free WiFi

Summer Limited Buffet Venue (Different Building) NIJI KAN Casual Double Room 8F 21sqm

  • Sleeps 2
  • 1 King Bed

View all photos for NIJI KAN Casual Double with Shower 8F (21sqm) - Buffet Breakfast Included (CEADA PALACE)

In-room safe, blackout drapes, iron/ironing board, free WiFi

NIJI KAN Casual Double with Shower 8F (21sqm) - Buffet Breakfast Included (CEADA PALACE)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast Included (CEADA PALACE)

In-room safe, blackout drapes, iron/ironing board, free WiFi

NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast Included (CEADA PALACE)

  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

About the area

Beppu

In suburbs.You'll find Aso Kuju National Park and Takegawara Onsen within 3 miles (5 km) of this hotel. Also, Hells of Beppu is within 3 miles (5 km) and Umitamago is within 6 miles (10 km).

What's nearby

  • Kankaiji Onsen - 1 min walk - 0.2 km
  • Global Tower - 13 min walk - 1.1 km
  • Jigokumushikobo Kannawa - 13 min walk - 1.2 km
  • Beppu Park - 15 min walk - 1.3 km
  • Beppu City Traditional Bamboo Centre - 6 min drive - 2.9 km

Getting around

  • Beppu Station - 4 min drive
  • Kamegawa Station - 22 min drive
  • Oita Airport (OIT) - 41 min drive

Restaurants

  • ‪Terrace & Dining Sora - ‬8 min walk
  • ‪シーダパレス - ‬11 min walk
  • ‪水天 山の手店 - ‬18 min walk
  • ‪春香苑 別府本店 - ‬10 min walk
  • ‪茶寮森澤 - ‬3 min drive

About this property

Beppu SUGINOI HOTEL

Family-friendly 4-star hotel near Kijima Kogen Park
Beppu SUGINOI HOTEL offers its guests hot springs, 2 hot tubs, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a health club, and a sauna are also featured at the family-friendly Beppu SUGINOI HOTEL. A train station pick-up service and a train station drop-off service are free. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Beppu hotel.

  • 791 guestrooms or units
  • 3 buildings
  • 2 dining venues
  • Karaoke
  • Kid's club (surcharge)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Beppu SUGINOI HOTEL offers 791 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

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Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 8:00 AM to 8:00 PM
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,200 to 10,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Children's pool
  • Health club
  • Hot springs
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Accessibility

  • No elevator

Room amenities

Entertainment

  • 20-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Refrigerator

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 to 10000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Breakfast is not included for children using existing bedding.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Suginoi
Suginoi
Suginoi Beppu
Suginoi Hotel
Suginoi Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Hotel
Beppu SUGINOI HOTEL Hotel
Beppu SUGINOI HOTEL Beppu
Beppu SUGINOI HOTEL Hotel Beppu

Beppu SUGINOI HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 739 out of 1003 reviews
Rating 8 - Good. 191 out of 1003 reviews
Rating 6 - Okay. 51 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

HANA

Stayed 2 nights in Oct 2025

4/10 Poor

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
They have 3 separate buildings, each one has different facilities and
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Joon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Moon Hwan

Stayed 2 nights in Jun 2025

2/10 Terrible

leo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked the room HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm sleep 6 people through Expedia. Clearly stated “ Children can stay for free if using existing beds when occupying the parent or guardian's room” while booking. The hotel insists to charge extra $300 upon check in for my 5 and 8 yrs old (kids don’t need buffet, they only eat burgers and fries). Super dissatisfied with the inconsistent information.
Stayed 1 night in Jun 2025

10/10 Excellent

Rungnapa

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Wei Sin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast and dinner buffet
Stayed 3 nights in Dec 2024

10/10 Excellent

tsan

Stayed 2 nights in Dec 2024

10/10 Excellent

HYOMIN

Stayed 2 nights in Dec 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent hotel. Strongly recommend this hotel!
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The only thing I’d say that could be better is their policy against tattoos. It’s understandable, but in 2024, they’re losing out on a ton of business, and more moving forward, as tattoos become even more common, even amongst Japanese folks. Not that it really matters much to them; they’re always full and are even expanding. Overall, though, a great (if not a bit spendy) place for a family vacation

8/10 Good

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

JJ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic amenities and entertainment onsite. Close to the Beppu Ropeway. Awesome hot springs, food, and views.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Soo Hyoun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and offer nice service but it was a little difficult to communicate with some staff. Only a few knew how to speak English
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spectacular light shows and hiking trails.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dong-hoon

Stayed 4 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness
Excellent service and facility beautiful place to stay. Comfortable rooms and excellent staff service
Stayed 3 nights in Oct 2024

10/10 Excellent

Erhan

Stayed 10 nights in Sep 2024

10/10 Excellent

sung, diamond bar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for relaxing
Stayed 2 nights in Oct 2024

10/10 Excellent

Ben

Stayed 3 nights in Sep 2024