8/10 Good
C B.
Oct 20, 2025
Liked: Cleanliness
Pro:. Rooms are big. Pool fence a bonus. Bedding is very nice. ample supply of kitchen supplies. Call center very responsive and tried to fix things but some were not fixable we gave up calling as we didn't want our entire time being used to have people fixing your unit!!!!Cons: playroom equipment most items broken parts, not working, basketball not tallying, missing and cracked panels from front of pods, holes in air tables and pool table when we arrived ( we shouldn't have had any of the issues we did if proper inspections had been done prior to arrival Furniture very worn/Ripped/ holes. Chairs at dining table loose and they rocked...afraid to sit in them as they were not screwed together tightly in the backs and legs..Carpets need shampooing. Curtains,sheers and trim at sliding door were so dirty. Hair and dirt on pool bath doortrim inside. Unit next door had people out in pool Sunday afternoon that were loud and screaming and because there is no fence or shrubbery between units, we couldn't enjoy our one afternoon we were out there. Dishwasher did not appear to be worko g properly. Backhoe in back lot started working at 9am Sunday. Garbage truck was running beside house at 9pm Sunday night. Pool.service people were in the backyard at 830 Monday.(no knock on door) playground at end of street had screws missing from climbing gym that secires the chains to the ground. this unit was once very nice but lack of oversightAnd inspections has impacted enjoyability
C B.
Stayed 3 nights in Oct 2025
