Westgate Lakes Resorts and Spa

2.0 star property
Hotel near Universal’s Volcano Bay in Orlando

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Photo gallery for Westgate Lakes Resorts and Spa

Pool
Dining
Beach
Banquet hall
Outdoor dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Laundry

Explore the area

View in a map
9500 Turkey Lake Road, Orlando, FL, 32819
  • Place, Dr. P. Phillips Hospital
    ‪3 min walk‬
  • Place, Pointe Orlando
    ‪14 min walk‬
  • Place, Orange County Convention Center
    ‪1 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

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About the area

Orlando

In Orlando .You'll find Universal’s Volcano Bay and Orange County Convention Center within 3 miles (5 km) of this Orlando hotel. Aquatica and The Orlando Eye are also within 3 miles (5 km).

What's nearby

  • Dr. P. Phillips Hospital - 3 min walk - 0.3 km
  • Pointe Orlando - 14 min walk - 1.2 km
  • Wonderworks - 15 min walk - 1.3 km
  • Orange County Convention Center - 1 min drive - 0.4 km
  • The Orlando Eye - 2 min drive - 2.1 km

Getting around

  • Orlando Station - 18 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 34 min drive

Restaurants

  • ‪Drafts Sports Bar & Grill - ‬1 min walk
  • ‪Rocks - ‬6 min drive
  • ‪Maggiano's - ‬6 min drive
  • ‪Taverna Opa Orlando - ‬6 min drive
  • ‪Coffee Etcetera - ‬6 min drive

About this property

Westgate Lakes Resorts and Spa

Hotel near Universal’s Volcano Bay in Orlando
There's a restaurant on site. Public spaces have WiFi for a fee. Westgate Lakes Resorts and Spa offers its guests an outdoor pool and a fitness center. Westgate Lakes Resorts and Spa also features laundry facilities, a front-desk safe, and an elevator.
  • Self-service laundry
  • Front-desk safe
  • Elevator
  • Dining venue

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Airport shuttle available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • Elevator

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

    Property is also known as

    Westgate Lakes Resorts Resort Orlando
    Westgate Lakes Resorts Resort
    Westgate Lakes Resorts Orlando
    Westgate Lakes Resorts
    Westgate Lakes Resorts Spa
    Westgate Lakes Resorts Orlando
    Westgate Lakes Resorts and Spa Hotel
    Westgate Lakes Resorts and Spa Orlando
    Westgate Lakes Resorts and Spa Hotel Orlando

    Westgate Lakes Resorts and Spa Reviews

    Reviews

    8.0

    Very good

    Rating 10 - Excellent. 99 out of 178 reviews
    Rating 8 - Good. 30 out of 178 reviews
    Rating 6 - Okay. 14 out of 178 reviews
    Rating 4 - Poor. 19 out of 178 reviews
    Rating 2 - Terrible. 16 out of 178 reviews

    8.6/10

    Cleanliness

    8.4/10

    Staff & service

    8.4/10

    Amenities

    8.2/10

    Property conditions & facilities

    Reviews

    8/10 Good

    Jennifer

    Liked: Cleanliness, staff & service, amenities
    The room was clean, organized, and came stocked with items to make your stay comfortable. Beware, Hotels.com does not include the daily resort fee on the “final” price for booking. This is added once you check into the resort. Overall, our stay was wonderful and 100% would recommend to families!
    Stayed 6 nights in Dec 2025

    10/10 Excellent

    Jukorra

    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Staff at check in was very nice and helpful and helpful, room was clean, resort was nice with lots of things to do, we enjoyed mini golf and walking at night to see all the lights, will definitely stay again
    Stayed 2 nights in Dec 2025

    10/10 Excellent

    Deonna

    Stayed 2 nights in Dec 2025

    10/10 Excellent

    Shatara

    Travelled with family
    Liked: Cleanliness, amenities, property conditions & facilities
    The room was so clean, it was always something to do. We had a good time. My only issue was the staff not being that friendly for example, you say good morning and they don’t speak back. It comes off as they don’t like their job or everyone is angry I can be wrong but I’m mad I didn’t buy a timeshare when my kids was younger. I love this place.
    Stayed 2 nights in Dec 2025

    10/10 Excellent

    Omar

    Stayed 2 nights in Dec 2025

    10/10 Excellent

    charles

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    We had a very pleasant stay. The only downside was there is no hot tub at the adult only pool area which really makes no sense. Nothing worse. than being in a hot tub with little kids jumping around.
    Stayed 2 nights in Dec 2025

    10/10 Excellent

    Laverne

    Stayed 2 nights in Aug 2025

    10/10 Excellent

    Glenda

    Travelled with family
    Liked: Cleanliness, staff & service, amenities
    Excelente *****
    Stayed 3 nights in Dec 2025

    10/10 Excellent

    Laverne

    Travelled with partner
    Liked: Cleanliness, amenities, property conditions & facilities
    Room was spotless. Staff very friendly. My go to location when I'm in the area.
    Stayed 2 nights in Nov 2025

    8/10 Good

    Patrick

    Business traveller
    Liked: Staff & service
    Dirty floors
    Stayed 5 nights in Dec 2025

    4/10 Poor

    Connor

    Travelled with partner
    Disliked: Amenities
    The WiFi didn’t work the entire 5 day stay so that’s super inconvenient combined with the lackluster staff experience particularly with the incompetent “security” I would avoid a future stay
    Stayed 4 nights in Dec 2025

    8/10 Good

    Dana

    Travelled with partner
    Liked: Cleanliness, amenities, property conditions & facilities
    The resort was beautiful, very clean, lots of amenities, staff was very friendly. A few things to note there is a resort fee at check in and the water park and paddle boats are not included for guests, it is a separate charge.
    Stayed 2 nights in Dec 2025

    10/10 Excellent

    Davina

    Travelled with family
    Liked: Cleanliness, amenities, property conditions & facilities
    Everything was fantastic! The room was very clean. We requested a few towels and they gave us many! We were driven to our room and when we left, they drove us up to the main entrance at check out. All staff was very helpful. Great location!
    On the grounds
    In the main checkin
    Stayed 5 nights in Nov 2025

    2/10 Terrible

    Yanaisa

    Disliked: Cleanliness, amenities, property conditions & facilities
    Housecleaning staff has sticky fingers and will not return my lost items. Hotel did nothing about it! Very upsetting!!
    Stayed 4 nights in Nov 2025

    10/10 Excellent

    Robert

    Liked: Cleanliness, staff & service, amenities
    Great place great service
    Stayed 3 nights in Nov 2025

    10/10 Excellent

    james

    Travelled with partner
    Liked: Cleanliness, amenities, property conditions & facilities
    Great
    Stayed 2 nights in Nov 2025

    10/10 Excellent

    Nicole

    Stayed 2 nights in Nov 2025

    10/10 Excellent

    Brian

    Business traveller
    Liked: Cleanliness, staff & service, amenities
    Amazing amenities and great customer service. Everything you need is here. No need to really leave lol!
    Stayed 2 nights in Oct 2025

    10/10 Excellent

    Anthony

    Stayed 2 nights in Nov 2025

    6/10 Okay

    Christopher

    Liked: Cleanliness
    Stayed 4 nights in Nov 2025

    6/10 Okay

    Gina

    Stayed 5 nights in Nov 2025

    10/10 Excellent

    Ashley, Rosedale

    Stayed 2 nights in Nov 2025

    4/10 Poor

    Mayco

    Stayed 2 nights in Nov 2025

    10/10 Excellent

    Chloe

    Liked: Cleanliness, staff & service, amenities
    Room was very clean and comfortable. Staff very nice and courteous
    Stayed 2 nights in Nov 2025

    10/10 Excellent

    Rachel

    Stayed 2 nights in Oct 2025