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Westgate Lakes Resorts and Spa

2.0 star property
Hotel near Universal’s Volcano Bay in Orlando

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Photo gallery for Westgate Lakes Resorts and Spa

Room
Bathroom
Bathroom
Bathroom
Bathroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Laundry

Explore the area

View in a map
9500 Turkey Lake Road, Orlando, FL, 32819
  • Place, Orange County Convention Center
    ‪1 min drive‬
  • Place, Phillips Crossing
    ‪2 min drive‬
  • Place, Universal Studios Florida
    ‪7 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪16 min drive‬

Room options

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About the area

Orlando

In Orlando .You'll find Universal’s Volcano Bay and Orange County Convention Center within 3 miles (5 km) of this Orlando hotel. Aquatica and The Orlando Eye are also within 3 miles (5 km).

What's nearby

  • Orange County Convention Center - 1 min drive - 0.4 km
  • Phillips Crossing - 2 min drive - 2.8 km
  • Universal Orlando Resort - 4 min drive - 5.4 km
  • Universal Studios Florida - 7 min drive - 8.4 km
  • Walt Disney World® Resort - 8 min drive - 9.8 km

Getting around

  • Orlando Station - 18 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 34 min drive

Restaurants

  • ‪Drafts Sports Bar & Grill - ‬1 min walk
  • ‪Rocks - ‬6 min drive
  • ‪Maggiano's - ‬6 min drive
  • ‪Taverna Opa Orlando - ‬6 min drive
  • ‪Joe's Marketplace & Deli - ‬1 min walk

About this property

Westgate Lakes Resorts and Spa

Hotel near Universal’s Volcano Bay in Orlando
There's a restaurant on site. Public spaces have WiFi for a fee. Westgate Lakes Resorts and Spa offers its guests an outdoor pool and a fitness center. Westgate Lakes Resorts and Spa also features laundry facilities, a front-desk safe, and an elevator.
  • Self-service laundry
  • Front-desk safe
  • Elevator
  • Dining venue

Similar properties

View from room
Rosen Inn at Pointe Orlando
International Drive District
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 6,522 reviews
The price is CA $127
CA $143 total
includes taxes & fees
Jun 2 - Jun 3
Rosen Inn at Pointe Orlando

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Airport shuttle available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • Elevator

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

    Property is also known as

    Westgate Lakes Resorts Resort Orlando
    Westgate Lakes Resorts Resort
    Westgate Lakes Resorts Orlando
    Westgate Lakes Resorts
    Westgate Lakes Resorts Spa
    Westgate Lakes Resorts Orlando
    Westgate Lakes Resorts and Spa Hotel
    Westgate Lakes Resorts and Spa Orlando
    Westgate Lakes Resorts and Spa Hotel Orlando

    Frequently asked questions

    How close is Westgate Lakes Resorts and Spa to the airport?

    Westgate Lakes Resorts and Spa is 17 mi (34-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

    Does Westgate Lakes Resorts and Spa have an airport shuttle?

    Airport shuttle services are not available at Westgate Lakes Resorts and Spa.

    How close is Westgate Lakes Resorts and Spa to the beach?

    This hotel is 7.7 mi (17-min drive) from Hideaway Bay and 11.6 mi (20-min drive) from Beachcomber Beach. Don't forget your sunscreen!

    Does Westgate Lakes Resorts and Spa offer free breakfast?

    Westgate Lakes Resorts and Spa does not offer free breakfast.

    Is there a casino at Westgate Lakes Resorts and Spa?

    No, there is no casino at this hotel.

    Is there free parking at Westgate Lakes Resorts and Spa?

    Free parking is not available at this hotel.

    Does Westgate Lakes Resorts and Spa have a pool?

    Westgate Lakes Resorts and Spa features an outdoor pool.

    Does Westgate Lakes Resorts and Spa have a restaurant?

    Yes, there is a restaurant on site.

    Does Westgate Lakes Resorts and Spa have a spa?

    There are no spa services available at this hotel.

    How close is Westgate Lakes Resorts and Spa to downtown Orlando?

    Westgate Lakes Resorts and Spa is 9.8 mi away from Orlando.

    Westgate Lakes Resorts and Spa Reviews

    Reviews

    8.2

    Very good

    Rating 10 - Excellent. 144 out of 260 reviews
    Rating 8 - Good. 45 out of 260 reviews
    Rating 6 - Okay. 27 out of 260 reviews
    Rating 4 - Poor. 21 out of 260 reviews
    Rating 2 - Terrible. 23 out of 260 reviews

    8.6/10

    Cleanliness

    8.4/10

    Staff & service

    8.2/10

    Amenities

    8.4/10

    Property conditions & facilities

    Reviews

    10/10 Excellent

    bill, west columbia

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Stayed 3 nights in Mar 2026

    10/10 Excellent

    Alexis

    Stayed 2 nights in Feb 2026

    6/10 Okay

    Oli

    Liked: Cleanliness, staff & service, amenities
    Staff courteous, room was a bit dark and could have done with more lighting, right next to elevator plant room so quite noisy. Resort fee felt a bit too much considering the pools and areas were shut due to wind and cold
    Stayed 4 nights in Jan 2026

    2/10 Terrible

    Andria

    Stayed 3 nights in Jan 2026

    10/10 Excellent

    EVAN

    Stayed 2 nights in Jan 2026

    10/10 Excellent

    PAOLA

    Stayed 2 nights in Jan 2026

    10/10 Excellent

    Jessenia

    Stayed 3 nights in Jan 2026

    10/10 Excellent

    Devon

    Travelled with partner
    Liked: Cleanliness, amenities
    Literally loved EVERYTHING about this resort especially how friendly and helpful the employees were! Will be back soon for sure!!
    Stayed 2 nights in Jan 2026

    10/10 Excellent

    Kenyatta

    Stayed 3 nights in Jan 2026

    10/10 Excellent

    Kristin

    Stayed 2 nights in Jan 2026

    6/10 Okay

    Lourdes, ridgefield park

    Place a little updated
    Stayed 4 nights in Oct 2025

    6/10 Okay

    Jason

    The rooms definitely could use an upgrade. Smart tvs so we could actually watch something on the tv would be a huge bonus. Our window in the primary room was terrible, any little bit of wind and the blinds would be rattling. When it got chilly at night our room was freezing.
    Stayed 5 nights in Jan 2026

    2/10 Terrible

    Karen

    The service, the room and the amenities were excellent, but i had a negative experience respect c
    Stayed 2 nights in Jan 2026

    4/10 Poor

    Roseanne

    Liked: Cleanliness, staff & service
    Disliked: Amenities
    When I booked my stay, it said included all taxes and fees. When I got to the hotel, they charge me an extra $102 for resort fees. This was extremely upsetting. I felt blindsided as the lack of disclosure of the resort fees. Food was priced high at the resort and many amenities were extra. The unit itself was old with a few attempts to make it look newer. Had a hard time even getting into unit as door was difficult to open. Bad caulking job in shower. Dated tub.
    Stayed 4 nights in Jan 2026

    6/10 Okay

    Federico

    Stayed 6 nights in Jan 2026

    10/10 Excellent

    Lisa, Jacksonville

    Business traveller
    Liked: Cleanliness, amenities, property conditions & facilities
    Room was exceptional and very clean.
    Stayed 3 nights in Jan 2026

    4/10 Poor

    Jeffrey

    Business traveller
    Liked: Cleanliness, staff & service
    The staff, amenities, and resort itself was fine. No complaints there. My rating is from the hotels.com listing itself, since it is a complete bait and switch. Hotels.com says the resort is 0.3 miles from the Orange County Convention center, which is why I booked this. I was there on business attending a tradeshow there and wanted avoid paying for Uber/taxi to and from everyday and avoid paying for rental car and parking. The 0.3 miles is only as the crow flies. Walking or driving is 3.5 miles because of the interstate. I tried walking back after one of the trade show days and it was very dangerous. A lot of the walk is without a sidewalk on a small shoulder, busy road. Another thing on the listing that was not accurate was "Airport Shuttle". Another reason I booked this hotel. When I landed in Orlando, I called the resort and they told me this is not offered. When I was to fly out I had to leave for the airport at 4AM to catch an early flight. Not wanting to be subject to Uber drivers being late or cancelling, I went to the front desk to see if they had any options. Not only did they say they don't have a shuttle, but they offered no support for a solution. Luckily the Uber booking and ride went smoothly, but they should NOT list "Airport Shuttle". Again, complete bait and switch.
    Stayed 4 nights in Jan 2026

    10/10 Excellent

    Kami

    Stayed 2 nights in Jan 2026

    10/10 Excellent

    Thessalonias

    Travelled with family
    Liked: Cleanliness, amenities, property conditions & facilities
    Nice room the staff was amazing the resort activities were awesome
    Stayed 2 nights in Jan 2026

    8/10 Good

    Kaylyn

    Stayed 5 nights in Jan 2026

    10/10 Excellent

    Heather

    Stayed 4 nights in Jan 2026

    10/10 Excellent

    Angel

    Stayed 2 nights in Jan 2026

    4/10 Poor

    Evan

    Liked: Cleanliness, staff & service, amenities
    The room was excellent; the staff were very nice and helpful. Charging additional fees at check-in without warning is a bad business practice. Even if the rate advertised included these fees, I still would have stayed here and this review would be 5 stars. Instead, this predatory practice forces the review down to 2 stars.
    Stayed 1 night in Jan 2026

    6/10 Okay

    Katsiaryna

    .
    Stayed 2 nights in Jan 2026

    6/10 Okay

    Zahia

    Stayed 4 nights in Jan 2026