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"It may sound petty to some, but we book hotels based on certain amenities. One amenity we really appreciate is a hot tub. If your property photos show ... " More

By a verified traveller on Sat 23 Dec 2023

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Hotel Description

Enjoy the indoor pool at this 3-star Osceola hotel

In Osceola

At this Osceola hotel, you'll be within half a mile (1 km) of Lakeside Casino and 3 miles (5 km) of Osceola Country Club. East Lake County Park and Clarke County Speedway are also within 6 miles (10 km).

Dining, fitness center

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the gym and perks like free self parking and free WiFi. A 24-hour business center, a lobby fireplace, and luggage storage are also on offer.

Deluxe Room, 1 King Bed, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $104* Per night/room 8 Apr. - 9 Apr.

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Lakeside Hotel Casino ratings based on 39 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Lakeside Hotel Casino

Everyone (24) Couples (7) Family (10)
3 out of 5
It may sound petty to some, but we book hotels based on certain amenities. One amenity we really appreciate is a hot tub. If your property photos show an amenity and you don’t have it available when we check in, it’s frustrating. Yes, your ad says “pool,” which does not include a hot tub, but you have photos on Travelocity that show it is available. Upon check-in, we were told it has been several months since you’ve had one available for guests to use. I was prepared for the $13.90 “resort fee,” but it’s still a ridiculous charge, no matter how you explain the charge to guests. If I cannot use the extra amenities, I should not be charged. Food was overpriced and underwhelming from the hotel restaurant. You’ll pay an additional $1 per menu item if you want it “To-Go,” by the way. And casino staff does not enforce “Non-Smoking” areas, either. So if you’re a non-smoker, beware. Although we were treated politely, staff was friendly, and we felt safe, it just wasn’t worth the price we paid. Thankfully we were only passing through and just had one night here. If you’re ok just needing a place to sleep without any frills (no microwave or coffee pot in rooms, even a Motel 6 has those) then you’ll do just fine here.

Posted by on 23 Dec. 2023

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Comment from Hotel Management

23 Dec. 2023 by AW

Thank you for your feedback. We explain at check in, the hot tub is closed until the remodel. We are sorry to hear you were not happy with your stay. We are classified a resort and charge a resort fee for the following reasons. We have a casino, event center, business center, coffee shop, restaurant, and RV park, concert venue, and are located on a lake. Thank you for choosing us, we hope you stop back again in the future when the hotel is complete, and the hot tub is open again. We appreciate your business.

5 out of 5

Posted by , from NO MANKATO on 15 Oct. 2023

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Comment from Hotel Management

4 Nov. 2023 by AW

Thank you for your feedback.

4 out of 5

Posted by on 4 Jul. 2023

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Comment from Hotel Management

26 Jul. 2023 by a

Thank you for the feed back

2 out of 5
Rooms very run down,no coffee in rooms,no breakfast available, dinner very limited,never stay here again

Posted by , from WATERLOO on 4 May 2023

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Comment from Hotel Management

9 Jun. 2023 by a

Thank you for your feedback. ! do apologize that this was your experience at the hotel.

3 out of 5
Not very upbeat atmosphere

Posted by on 25 Mar. 2023

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Comment from Hotel Management

26 Mar. 2023 by A

Thank you for the feed back.

4 out of 5

Posted by on 31 Dec. 2022

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5 out of 5

Posted by on 26 Dec. 2022

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5 out of 5

Posted by on 17 Oct. 2022

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4 out of 5
Shower base was dirty. Ground in dirt needs to be scrubbed good or steam cleaned.

Posted by on 16 Oct. 2022

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Comment from Hotel Management

2 Nov. 2022 by A

Thank you for your feedback. We will try to implement some changes.

3 out of 5
Would stay here again

Posted by on 27 Nov. 2021

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Comment from Hotel Management

30 Dec. 2021 by A

Thank you for your feed back

About the Lakeside Hotel Casino

Location 777 Casino Dr, Osceola, IA 50213

Property Features

Lakeside Hotel Casino offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Tour/ticket assistance, a vending machine, and gift shops/newsstands are also featured at Lakeside Hotel Casino. Self parking is free.

  • 150 guestrooms or units
  • Meeting rooms
  • Business center (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Osceola Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Lakeside Hotel Casino offers 150 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. This Osceola hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Luxury bedding
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Lakeside Hotel Casino has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 28 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 13.90 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 28 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lakeside Casino Hotel
  • Lakeside Casino Osceola
  • Lakeside Hotel Casino
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  • Lakeside Hotel Casino Osceola, Iowa
  • Terrible`s Lakeside Hotel Osceola
  • Lakeside Casino
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  • Lakeside Hotel Casino Hotel Osceola

You should know

  • Pool access available from 9:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.