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Biwako Grand Hotel

3.5 star property
3.5-star ryokan near Lake Biwa

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Photo gallery for Biwako Grand Hotel

Hot springs
Restaurant
Exterior
Courtyard
Japanese Style Room with Private Open-air Bath | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
6-5-1 Ogoto, Otsu, Shiga-ken, 520-0101
  • Ogoto Onsen
    ‪6 min walk‬
  • Mount Hiei
    ‪24 min drive‬
  • Sanzen-in Temple
    ‪24 min drive‬

Room options

View all photos for Japanese Style Room with Bathroom

Japanese Style Room with Bathroom

Japanese Style Room with Bathroom

  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Room with Shared Bathroom

Japanese Style Room with Shared Bathroom

Japanese Style Room with Shared Bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Room with Private Open-air Bath

Japanese Style Room with Private Open-air Bath

Japanese Style Room with Private Open-air Bath

  • Lake view
  • Sleeps 8
  • 8 Twin Futons

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About the area

Otsu

Ogoto stay.With a stay at this Ogoto ryokan, you'll be within half a mile (1 km) of Ogoto Onsen and 2 miles (3 km) of Lake Biwa. Hiei-zan & Enryaku-ji and Lake Biwa Bridge are also within 6 miles (10 km).

What's nearby

  • Ogoto Onsen - 6 min walk - 0.5 km
  • Mount Hiei - 24 min drive - 12.8 km
  • Sanzen-in Temple - 24 min drive - 19.0 km
  • Kyoto University - 25 min drive - 19.0 km
  • Kyoto International Conference Centre - 29 min drive - 21.0 km

Getting around

  • Ogotoonsen station - 17 min walk
  • Itami Airport (ITM) - 63 min drive

Restaurants

  • ‪スシロー 大津堅田店 - ‬2 min drive
  • ‪伊予製麺雄琴店 - ‬18 min walk
  • ‪麺屋聖〜kiyo〜 - ‬12 min walk
  • ‪ガールズファンタジー - ‬12 min walk
  • ‪プルプルネクステージ - ‬15 min walk

About this property

Biwako Grand Hotel

3.5-star ryokan near Lake Biwa
Biwako Grand Hotel offers its guests hot springs. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, an arcade/game room, and gift shops/newsstands are also featured at the business-friendly Biwako Grand Hotel. A train station pick-up service and a train station drop-off service are free. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Otsu ryokan.

  • 182 guestrooms or units
  • Buffet breakfast (free)
  • Karaoke
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Convenience store
  • Garden
  • Gift shop
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue
Biwako Grand Hotel offers 182 air-conditioned accommodations with slippers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and toothbrushes and toothpaste.

This Otsu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.

Languages

Japanese

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Property amenities

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle shuttle
  • Hot springs
  • Karaoke
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: JPY 150.0 per stay
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Futon bed fee: JPY 5000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Up to 3 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Biwako Grand Hotel Otsu
Biwako Grand Otsu
Biwako Grand
Biwako Grand Hotel Otsu
Biwako Grand Hotel Ryokan
Biwako Grand Hotel Ryokan Otsu

Biwako Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 20 reviews
Rating 8 - Good. 7 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Kin Kwan Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view, high price value, staff is very good.
Stayed 1 night in Feb 2025

8/10 Good

Chung Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Perez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
그냥 구글 맵에서 콕 찍어서 갔던 소도시 호텔인데, 온천수가 대박이었음. 뜨겁지도 차갑지도 않으면서 온천수 특유의 미끌미끌함과 맑은 물인데, 잠깐만 들어가 앉았다 나와도 피부가 매끈해지는 최고의 온천수임. 주변 풍광도 호수와 어우러져 너무나 멋짐. 조용하게 하루종일 뒹굴거리다 오기에 딱 좋은 호텔입니다. 식사도 좋았어요.
Stayed 2 nights in Jan 2019

10/10 Excellent

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービス

子供が魚介系が苦手なので、事前にその旨伝えていたら、お肉に代えてくれていて本当に助かりました。
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호수가 보이는 온천 너무나도 아름답고 잘 쉬었다 갑니다
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정갈한 식사와 아늑한 방에서 잘쉬다 갑니다 노천탕이 갖춰져 있어 편안한 숙박을 할수 있습니다
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

絕對會再入住

big and clean Room, delicious Food, wonderful Onsen, superb Services, convenient Shuttle Bus transportation
Stayed 2 nights in Aug 2018

6/10 Okay

Yuki

Liked: Staff & service

可もなく不可もなく。

スタッフの対応はグッド。 建物はロビーお風呂などきれいですが、客室のトイレを見ると古い旅館だったんだなと年季を感じます。
Stayed 1 night in Aug 2018

4/10 Poor

Adrian, Hong Kong

Liked: Property conditions & facilities
Disliked: Staff & service

Poor experience in Biwako Grand Hotel

The overall experience in this hotel is average. What you have paid is not what you can get. The lobby of the hotel is old style and the staff there cannot speak English. Do prepared to learn some Japanese before you decide to live in this hotel. Also, the hotel's ceiling height is not high, which is under our expectation, and each floor do not have enough lightings, the corridors are sort of dark. The only bright floor I guess is the lobby level. For dinner: The dining experience is obviously not up to the standard to what you have paid for the hotel fees. The high price of the hotel made me expect that the dinner would be excellent, but in reality it is not the case. The freshness of the sashimi is even worse than the sashimi that I can eat at some good restaurants in kyoto urban areas. Also, even they are empty seats nearby the windows with lake views, they do not allow us to eat at that table. Instead, they arrange us to a table which is next to the corridor. For breakfast: The breakfast that included in the hotel price is so so. The food quality of the buffet is the food that you can find in supermarkets. Don't expect too much from this hotel. The only thing that appreciate is the shuttle bus service between the おごと温泉駅 and the hotel. Actually, without the shuttle bus service, we definitely would not choose this hotel as this hotel is far from the train station and have at least 20-25 mins walk from the train station.
Stayed 1 night in May 2018

10/10 Excellent

ton, 名古屋

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

露天風呂付き客室に満足

一つの階に部屋が5つぐらいしかないので静かで部屋も広く部屋にある露天風呂に満足出来ました。また、施設には2つの浴場がありこれにも満足しました。食事も値段の割りには良いと思います。
Stayed 1 night in Jun 2018