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Downtown Ottawa stay
Within a 10-minute walk of this Downtown Ottawa hotel, you'll find National Arts Centre and Parliament Hill. Byward Market Square and Shaw Centre are also within half a mile (1 km).
A restaurant and a fitness center are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and dry cleaning are also offered.
Free WiFi, cable TV
Featuring conveniences like sitting areas and coffee/tea makers, the 155 guestrooms also offer free WiFi and cable TV. Other amenities include free local calls, hair dryers, and ironing boards.
Capital Hill Hotel and Suites ratings based on 15 Verified Reviews
Guest reviews for Capital Hill Hotel and Suites
Old, uncomfortable, broken hotel - needs reno ASAP
Great Location and Value
Will not go back to this hotel!
If you're looking for a cheap place to sleep, this fits the bill
Good location, genteel older hotel, good value
Good for what we needed-- busy street...
Extremely convenient to reach sites
1 Jun 2016 by Sales & Marketing Director
Thank you for taking the time to review the hotel. We are happy to hear that you enjoyed your stay with us, and appreciate your feedback so that we can look at the areas we can improve upon. We hope to see again for your next trip to Ottawa.
Do not stay here!
11 May 2016 by Sales & Marketing Director
We are very sorry to hear that you did not enjoy your stay. All of our guest rooms are thoroughly cleaned and checked prior to the next arrival; however if a guest is ever dissatisfied with the room they have been given, we do ask that they let our Front Desk staff know immediately so that any issue can be rectified right away, as we want to ensure that all of our guests have a comfortable and enjoyable stay. We do have guest rooms that can be booked that will have a kitchenette (includes a mini-fridge), which we suggest is requested at the time the reservation is made. For the $100 deposit you've mentioned, we do follow the standard hotel practice that a deposit be given for any potential incidentals that may be incurred during a stay; and accept only valid credit cards as a form of deposit (not cash or pre-paid cards). This ensures that any extra costs, such as parking, long distance charges, pet fees, room charges etc are covered, and provides guests with an efficient checkout. Any unused amount is released immediately by the hotel, and is allocated back to the card; the turnaround time in which the released funds are then available is based solely on the specific credit card provider. We do thank you for providing your feedback to us, which has been shared with all of the department managers within the hotel, and are sorry to hear that you have chosen not to stay with us again.
Basic hotel, perfect location
20 May 2016 by Sales & Marketing Director
Thank you for choosing to stay with us, and for taking the time to write a review of the hotel. Your feedback is appreciated, and has been shared with the management team, as we are always interested in knowing the areas we can improve upon. Thank you again, and we hope for the opportunity to host you again!
Would expect more from a downtown hotel
About the Capital Hill Hotel and SuitesLocation 88 Albert St, Ottawa, ON K1P5E9
There's a restaurant on site, as well as a coffee shop/café. WiFi is free in public spaces. There's an onsite 24-hour business center. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Capital Hill Hotel and Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Ottawa hotel is smoke free.
- 155 guestrooms or units
- 12 levels
- Dining venue
- Coffee shop
- Business center (24 hours)
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- No smoking on site
Family Friendly Amenities
- Free WiFi
- Laundry facilities
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
- Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (14.3 km / 8.9 mi)
- Train station: Ottawa Station (5.2 km / 3.2 mi)
- Parking: Valet parking and self parking available for a surcharge
Capital Hill Hotel and Suites offers 155 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
- Sitting area
- Cable channels
- Coffee maker
- Shower and tub combination
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Local calls (free)
- Hair dryer
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.
Capital Hill Hotel and Suites has a restaurant on site.
- Check-in time starts at 3 PM
- Check-in time ends at midnight
- Minimum check-in age is 18
- Check-out by noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CAD 15 per night.
- Cribs (infant beds) are not available.
- Pets: CAD 20 per pet, per stay
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Guests will be asked to pay the following charges at the property:
- Breakage deposit: CAD 200.00 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between CAD 8 and CAD 20 per person (approximately)
- Self parking fee: CAD 18 per day (in/out privileges)
- Valet parking fee: CAD 18 per day (in/out privileges)
- Pet fee: CAD 20 per pet, per stay
- Rollaway bed fee: CAD 15 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.