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By a verified traveller on Thu 01 Aug 2019

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Hotel Description

3-star hotel near Parliament Hill

Downtown Ottawa stay

Within a 10-minute walk of this Downtown Ottawa hotel, you'll find National Arts Centre and Parliament Hill. Byward Market Square and Rideau Centre are also within half a mile (1 km).

Business services

A restaurant and a 24-hour fitness center are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and luggage storage are also offered.

Free WiFi, cable TV

Featuring conveniences like sitting areas and coffee/tea makers, the 155 guestrooms also offer free WiFi and cable TV. Free local calls, hair dryers, and safes are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$99* Per night/room 29 Feb. - 1 Mar.


Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Capital Hill Hotel and Suites ratings based on 19 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Capital Hill Hotel and Suites

Everyone (6) Family (2)
4 out of 5

Posted by on 30 Aug. 2019

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Comment from Hotel Management

3 Sep. 2019 by Sales & Marketing Director

Thank you for the great 4/5 review! We appreciate you taking the time to rate our property.

4 out of 5
Good location. It is a good location.Write more. Write more.

Posted by on 1 Aug. 2019

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Comment from Hotel Management

1 Aug. 2019 by Sales & Marketing Director

Thank you for the great 4/5 rating! We are glad you enjoyed your stay!

5 out of 5
Great staff. Friendly and helpful. Nice big room. Walking distance to everything

Posted by , from Saint John on 17 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Sales & Marketing Director

Thank you for the fantastic 5/5 Jeanette! We're so glad our friendly, helpful staff, spacious rooms and convenient location made your stay a success! Hope to see you again soon!

2 out of 5

Old, uncomfortable, broken hotel - needs reno ASAP

Pros: Location
Cons: Bed, doors, noise, bathroom faucets, bathroom drains, bathroom cleaning, bathroom shelving, staff customer service training.
Location: Very close to transit, shopping, Parliament Hill, business district, etc.
Really bad condition - tub faucet wouldn't shut OFF, sink faucet hard to turn ON, sink drain clogged, bathroom shelf missing, bathroom door and main room door had to be shoved to open or close every time. Cleanliness poor - hair on bathroom door and bathroom floor was there all three days of our stay. Comfort poor - very old sagging bed and lots of noise from hallway. Staff poor - upon check-in for our anniversary, were told there were no other rooms available at all but in a gruff way, and then at check-out we were not even asked how our stay was. Location is very convenient - if they renovate the rooms, would consider returning. But not until then.

Posted by , from Toronto on 19 May 2015

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3 out of 5

Great Location and Value

Great location. It was in the central  of the Ottawa which was close all attraction And amenities . The staffs were friendly and helpful. The Interior of the hotel was a bit worn down from the lobby to the rooms. Needless to say the rooms were very clean and fresh. Only problem was that our room was  located next to the elevator, we could here the noise of the elevator going up and down. 

Posted by , from Richmond Hill, ON, Canada on 12 Dec. 2013

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2 out of 5

Will not go back to this hotel!

Pros: close to parliment
Cons: No free Internet, Noisy, Poor breakfast
Over all I feel that its a good thing I paid a lower rate, had I paid their regular nightly rate I would have been extremely disappointed! The amenities include a gym the size of a bachelor appartment, thats it! Upon checking in I found the receptionist a little rude and welcomed us with a somewhat "snooty" attitude. The hotel also advertises parking, on a slow night the parking for 20 cars is fine. However during a city event 15.00$ a night could put you on the sidewalk especially if you drive a full size vehicle! Once we got to our room and settled in, the bathroom sink would not drain. We were givin another room, after insisting that we wanted another. The hotel also offers wireless internet for 10.00$ a day and a restaurant that was never open!

Posted by , from Windsor, ON, Canada on 4 Feb. 2013

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3 out of 5

If you're looking for a cheap place to sleep, this fits the bill

Stayed at this hotel for 3 nights, they accompanied our early check-in without incident, and were one of the cheapest accomodations available at the time. PROS: Excellent location in proximity to the Parliament buildings, and a shuttle bus to Scotiabank Place is available right across the street, as well as an LCBO and a Tim Hortons one block away. CONS: Rooms are very DATED and very SMALL. Elevators are terribly slow, towels are tiny and the heater takes up half the room. While the location is great for sightseeing, there is NOTHING open around you on weekends or in the evening. Even the Hotel restaurant was closed. Bottom line is if you are looking for a cheap place to stay for a night or two and don't plan to spend much time in your room, then this would fit the bill. Anything more than that I would look elsewhere.

Posted by on 10 Feb. 2012

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4 out of 5

Good location, genteel older hotel, good value

Pros: Free Internet
The hallways are faintly shabby, and the plumbing fixtures a bit worn, but all is well maintained, and a youthful crew of staff keep on the hop thinking of helpful things to do.

Posted by , from Toronto on 4 Nov. 2011

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4 out of 5

Good for what we needed-- busy street...

Pros: Close restaurants
We were just in for one night so it was good. Close to the main attractions. Parking not as convenient as I would like.

Posted by , from Elgin, Ont. on 5 Oct. 2011

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4 out of 5
Only one vending machine on the six floor. I tried it. It didn’t work. Was told to walk several blocks to Circle K.

Posted by on 17 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Sales & Marketing Director

Thank you for taking the time to rate and review our property. We have placed a maintenance call for the vending machine and appreciate your feedback.

About the Capital Hill Hotel and Suites

Location 88 Albert St, Ottawa, ON K1P5E9

Property Features

There's a restaurant on site, as well as a coffee shop/café. WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the business-friendly Capital Hill Hotel and Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Ottawa hotel is smoke free.

  • 155 guestrooms or units
  • 12 levels
  • Dining venue
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)


  • Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (14.1 km / 8.8 mi)
  • Train station: Ottawa Station (5.2 km / 3.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Capital Hill Hotel and Suites offers 155 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Capital Hill Hotel and Suites has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies


  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.


  • Pets: CAD 20 per pet, per stay


The guestrooms and property amenities at this property are not accessible to wheelchairs at this time. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No cribs (infant beds) available
  • Debit cards not accepted


Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 20 per person (approximately)
  • Self parking fee: CAD 22 per day (in/out privileges)
  • Valet parking fee: CAD 22 per day (in/out privileges)
  • Pet fee: CAD 20 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capital Hill Hotel
  • Capital Hill Hotel Ottawa
  • Capital Hill Ottawa
  • Capital Hill Hotel And Suites
  • Capital Hill And Suites Ottawa
  • Capital Hill Hotel and Suites Hotel
  • Capital Hill Hotel and Suites Ottawa
  • Capital Hill Hotel and Suites Hotel Ottawa
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.