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"Even though hotel is under construction, once I was in room I didnt even hear anything. I booked one of newly renovated room and it was bit away from ... " More

By a verified traveller on Thu 04 Jun 2009

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Hotel Description

3-star hotel near Carleton University

In Ottawa

Your stay at this Ottawa Division hotel places you within 2 miles (3 km) of Ottawa Hospital Civic Campus and Canada Agriculture and Food Museum. Carleton University and Commissioners Park are also within 3 miles (5 km).


A restaurant, free self parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. A 24-hour business center, express check-in, and express check-out are also on offer.

Free WiFi, kitchenettes

The 121 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and LCD TVs with cable channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Deluxe Double Room, 2 Double Beds

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed

Bed Count room.options.bedSize. Maximum Occupancy 2 Max

Embassy West Hotel ratings based on 4 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Embassy West Hotel

2 out of 5

OK for the price if you don't mind that it's also a senior home

Pros: Free Internet
Cons: Poor breakfast
Their main business seemed to be senior home. Even their "hotel" rooms are set up for senior living. It was OK once you get over the surprise that it wasn't really a hotel. Restaurant was more like a hospital restaurant, with very limited hours. They should mention these things on their website/ads so guests can make an informed decision if they want to stay in a senior home.

Posted by on 3 Apr. 2013

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4 out of 5

Comfortable stay

Even though hotel is under construction, once I was in room I didnt even hear anything. I booked one of newly renovated room and it was bit away from construction zone, the room is very nice and clean. Front desk was very friendly and accomodating. I very much enjoyed my stay and will definately think about this hotel again while I am visiting Ottawa!

Posted by on 4 Jun. 2009

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2 out of 5

Not like other Embassy Suites I've stayed at in US

The hotel is well located, just off the main hwy 417 on the west side of Ottawa, but without any traffic noise in the rooms.\n\nThe hotel is budget all the way. Tiny elevators two people and suitcases can barely fit in, dingy hallways, and a cramped bathroom in need of a make-over. In the morning we realized there we no bath towels! I took some from the maid's cart in the hall.\n\nAfter staying at many Embassy Suites hotels in the US, I expected more. Don't be surprised like I was.

Posted by on 7 Aug. 2007

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2 out of 5


The hotel was pretty far from the main downtown area, but the Ottawa transit system was pretty close and convenient. Overall, the hotel wasn't all that great. The elevators were small, and couldn't fit more than 4 people. The hallways and the room were filled with the smell of cigarette smoke, and the walls are extremely thin. Throughout the night, I heard conversations happening from the neighbors through the bathroom wall. (They were talking in their normal indoor voice) In the end the experience was unpleasant, and I would not return unless its absolutely necessary.

Posted by on 31 Mar. 2007

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Property Features

There's a restaurant on site. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Embassy West Hotel also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available. This 3-star Ottawa hotel is smoke free.

  • 121 guestrooms or units
  • 5 levels
  • Dining venue
  • Childcare (surcharge)
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Rollaway/extra beds available
  • Kitchenette
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (15.4 km / 9.6 mi)
  • Parking: Free self parking

Room Amenities

Embassy West Hotel offers 121 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds available
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Embassy West Hotel has a restaurant on site.

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

For more details, please contact the property using the information on the booking confirmation.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed


This hotel functions partly as a retirement home and partly as a hotel, with only 1 floor dedicated solely to hotel guests. It is in the process of transitioning to a retirement center.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: CAD 10.95 per person (approximately)
  • Rollaway bed fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy West Hotel Ottawa
  • Embassy West Hotel
  • Embassy West Hotel Hotel
  • Embassy West Hotel Ottawa
  • Embassy West Hotel Hotel Ottawa
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.