Downtown Ottawa stay
A stay at this Downtown Ottawa hotel places you within half a mile (1 km) of University of Ottawa and 2 miles (3 km) of Byward Market Square. Parliament Hill and Carleton University are also within 3 miles (5 km).
A 24-hour gym is featured at this hotel, along with self parking. WiFi in public areas is free. Luggage storage is also provided.
9 Sep. 2020 by Douglas Crosbie - Guest Services Manager
18 Oct. 2019 by D. Crosbie - Guest Services Manager
Thank you very much for your insight. We have let all our 3rd party suppliers know that there are renovations on site, and have a message that goes automatically after booking if their site is capable of sending it. I am sorry to hear that you were unaware. We are doing our best to ensure everyone is well aware of our situation during our renovations.
27 Aug. 2019 by Douglas Crosbie - Guest Services Manager
17 Mar. 2019 by Douglas Crosbie - Guest Services Manager
22 Jul. 2019 by Douglas Crosbie - Guest Services Manager
Thank you very much for your feedback. This is great insight, and we appreciate your time in sharing it. We are looking at adding more seating during our upcoming renovations this fall, and lighting will also be addressed at that time. We hope to see you again soon!
Sonder Rideau offers its guests a 24-hour fitness center, an arcade/game room, and an elevator. WiFi is free in public spaces. Parking is available for a fee. This 3-star Ottawa hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Sonder Rideau offers 205 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. 43-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers.
Special check-in instructions:
The front desk is open during the following times:
Guests will receive an email 72 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival. Guests are recommended to download the property's Sonder mobile app before check-in.
Please note that the lobby is located on the 1st floor.
This property's front desk is open during the following times:
Guests will receive an email 72 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival. Guests are recommended to download the property's Sonder mobile app before check-in.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.