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4.0 out of 5

"really great location, staff was helpful, the room was huge, would definitely stay again " More

By a verified traveller on Tue 17 Nov 2015

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Hotel Description

3-star hotel near University of Ottawa

Heart of Ottawa

Within a 15-minute walk of this Centretown hotel, you'll find University of Ottawa and Parliament Hill. National Arts Centre and Rideau Centre are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. A fitness center is also provided.

Free WiFi, MP3 docks

The 208 guestrooms offer free WiFi, MP3 docks, and flat-screen TVs. Weekly housekeeping is available.

The Extended Stay Deluxe ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Extended Stay Deluxe

Everyone (1)
4 out of 5

Staff was excellant freindly and very helpful

although our stay was only one evening we were very comfortable served our requirements perfectly

Posted by , from Arnprior, ON, Canada on 20 Jul. 2012

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5 out of 5

Good Room

Pros: Great location
Cons: the pillows were small
Location: It is really close to Elgin, Bank St and the market. Great location.
really great location, staff was helpful, the room was huge, would definitely stay again

Posted by on 17 Nov. 2015

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4 out of 5

Great value in great location

Pros: Close restaurants, Free Internet, Quiet
This was a very nice hotel in a downtown location close to many restaurants and the main downtown features. Spacious rooms!

Posted by , from vt on 14 Mar. 2013

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4 out of 5

This hotel is a great value in downtown Ottawa.

Pros: Close restaurants, Free Internet, Quiet
The hotel also has a very nice restaurant attached which has a good selection of Italian food and a good beers on tap. Parking is an additional charge during the week.

Posted by on 13 Apr. 2011

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1 out of 5

Nothing worked in the suite!

Literally - everything was broken - shower didn't work and was making SUPER loud noises! Sink in the bathroom was blocked and it took hours for the water to finally drain. TV picture/image was far from clear. Sink in the kitchen blocked too. Cleanliness was terrible - hair on the washroom and kitchen counters and glassware and crockery with previous guests lipstick stains. The worst that the front desk staff hasn't done anything to ease our disappointment! Showed no concern at all! Dear Travellers, please stay away from this place, there is so many better hotels in this beautiful city that has same cetral location.

Posted by on 24 Jun. 2010

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5 out of 5

Hotel Stay

I booked through Travel Website and it was abslutely a great deal in terms of money and also in terms of Hotel facility. I would definitely recommend Travel Website and also will use it for my trips.

Posted by on 12 Jun. 2010

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4 out of 5

Long term stay

I have been resident in the hotel for well over a year. The staff and management are the reason why I have chosen to stay there as long as I have. They treat you professionally and yet as a family.

Posted by on 5 Jun. 2007

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5 out of 5

Beautiful Room

We stayed here on our honeymoon, we were completely delighted with the room and the staff bumped us up a notch with a king size bed. The staff were fine, but not great. However the location was also quite good and a short walk to the shopping centre and many attractions.

Posted by on 22 Jun. 2006

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4 out of 5

Friendly and clean

Very pleased. Staff was friendly and helpful, room was clean, modern quiet. Will happily stay there again.

Posted by on 24 Apr. 2006

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About the The Extended Stay Deluxe


Property Features

Free breakfast is available daily. Public spaces have free WiFi. Event space at this hotel measures 473 square feet (44 square meters). The Extended Stay Deluxe also features a fitness center and coffee/tea in a common area. This 3-star Ottawa hotel is smoke free.

  • 208 guestrooms or units
  • 473 sq ft of conference space
  • 44 sq m of conference space
  • To-go breakfast (free)
  • Coffee in lobby
  • No smoking on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Long-term parking (surcharge)


  • Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (15.7 km / 9.7 mi)
  • Train station: Ottawa Station (4.8 km / 3 mi)
  • Parking: Extended parking available for a surcharge

Room Amenities

The Extended Stay Deluxe offers 208 accommodations with MP3 docking stations. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations. This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.

  • MP3 dock
  • Flat-screen television
  • Premium channels
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Telephone
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies


  • Minimum check-in age is: 19

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees


Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Service animals are exempt from fees/restrictions


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Extended Stay Deluxe Hotel
  • Extended Stay Hotel Ottawa Canada
  • Extended Stay Ottawa Canada
  • Extended Stay Deluxe Ottawa - Downtown Hotel Ottawa
  • Extended Stay Canada Ottawa Hotel
  • Extended Stay Canada Hotel
  • Extended Stay Canada
  • Extended Stay Ottawa
  • Ottawa Extended Stay
  • The Extended Stay Deluxe OTTAWA
  • The Extended Stay Deluxe Hotel OTTAWA

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.