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Casa Basalto

3.5 star property
3.5-star hotel near David Ben Gurion Park

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Photo gallery for Casa Basalto

Lobby sitting area
Deluxe Double Room, 2 Queen Beds
Premium bedding, pillowtop beds, in-room safe, individually decorated
Lobby
Banquet hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Avenida Camino Real de la Plata #206, Col. Zona Plateada, Pachuca, HGO, 42084
  • Place, David Ben Gurion Park
    ‪2 min walk‬
  • Place, Galerias Pachuca Mall
    ‪5 min walk‬
  • Place, Auditorium Gota de Plata
    ‪7 min walk‬
  • Airport, Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    ‪77 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Accessible

Deluxe Suite, 1 Bedroom, Accessible

Deluxe Suite, 1 Bedroom, Accessible

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Pachuca

Near boardwalk/promenade, shopping .Within a 10-minute walk of the hotel, you'll find David Ben Gurion Park and Galerias Pachuca Mall. Also, Auditorium Gota de Plata is within half a mile (1 km) and Hidalgo Stadium is within 2 miles (3 km).

What's nearby

  • David Ben Gurion Park - 2 min walk - 0.2 km
  • International Soccer Hall of Fame - 2 min walk - 0.2 km
  • Mundo Futbol Interactive Center - 3 min walk - 0.3 km
  • Galerias Pachuca Mall - 5 min walk - 0.5 km
  • Auditorium Gota de Plata - 7 min walk - 0.6 km

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive

Restaurants

  • ‪Cake House - ‬5 min walk
  • ‪La Tartine - ‬2 min walk
  • ‪Singular Cocina de Brasa - ‬4 min walk
  • ‪Tabi - ‬4 min walk
  • ‪Capricornio - ‬3 min walk

About this property

Casa Basalto

3.5-star hotel near David Ben Gurion Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and coworking spaces.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and laundry facilities are also featured at Casa Basalto. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Pachuca hotel is smoke free.

  • 26 guestrooms or units
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Casa Basalto offers 26 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday continental breakfast available 8:00 AM to noon for a fee: MXN 149 for adults and MXN 149 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 500
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 149 for adults and MXN 149 for children
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 500 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa Basalto Hotel Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel Pachuca

Casa Basalto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 189 out of 292 reviews
Rating 8 - Good. 69 out of 292 reviews
Rating 6 - Okay. 21 out of 292 reviews
Rating 4 - Poor. 8 out of 292 reviews
Rating 2 - Terrible. 5 out of 292 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2025

2/10 Terrible

Antonio

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Gerardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel estaba muy limpio y la habitación muy amplia
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Stayed 1 night in Oct 2024

6/10 Okay

francisco, Richmond

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Thin walls and doors, if somebody next to you , you will hear conversations and tv; no closet in rooms , only a small cabinet to hang cloths with not enough hangers
Stayed 2 nights in Aug 2024

10/10 Excellent

Rogaciano

Stayed 1 night in Aug 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, staff everyone
Stayed 3 nights in Jan 2024

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

6/10 Okay

francisco, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have no closet! No removable hangers in a cabinet, difficult to hang cloth and not high enough to keep the cloth hanging correctly. Hotel is a mix of new and very old, they still have entry door locks with keys, very inconvenient; They have “push here” stickers in the draw cabinets and a glass water bottle with peel off sticker of the hotel’s name where you can buy it :( They have a great restaurant attached to the lobby with great food, had breakfast twice and it was good, other than that, hotel, price and are is very good
Stayed 2 nights in Jun 2023

8/10 Good

Juan Carlos

Stayed 1 night in May 2023

8/10 Good

Homero

Stayed 1 night in Feb 2023

10/10 Excellent

Astrid

Stayed 1 night in Feb 2023

10/10 Excellent

Noboru Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

4/10 Poor

Martin, Highlands

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms are clean the location is centrally located however the AC unit is controlled by hotel management and not you so if you travel during warm days be aware it will be very uncomfortable warm room.

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2022

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice Botique, very clean and modern. We enjoyed our stay and loved that they were dog friendly. They have a great well kept grass area right put front for dogs.
Stayed 1 night in Apr 2022

8/10 Good

JUAN

Stayed 2 nights in Jan 2022

8/10 Good

maria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The restaurant
Stayed 1 night in Dec 2021

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location
Stayed 3 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Detrás del bote de basura, así como en otros puntos específicos, había basuritas (pedazo de galleta o papel pequeño), denotando que no mueven cosas para barrer, o de plano no lo hacen antes de cada estancia. En temas de acústica, se escucha TODO lo que sucede en otras habitaciones o el escándalo de la gente pasando por el pasillo/escalera. Está bonito el hotel y en zona bien; tengan cuidado con esos detalles muy importantes y los huéspedes se los agradecerán.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el hotel, tiene muy buena ubicación y las habitaciones son amplias, todo muy limpio. Me gusta que sea pet friendly pero hubo un incidente con mi perrito ya que tienen un pitbull suelto en la recepción y se le fue encima, afortunadamente no pasó a mayores pero me lleve un gran susto y por seguridad y tranquilidad de los clientes y otros perros no deben tener ese perro suelto aunque “no haga nada”. Espero lo consideren porque a muchas personas nos dan miedo esos perros y pueden ocasionar un accidente en cuestión de segundos.
Stayed 1 night in Jun 2021

10/10 Excellent

Mitch, San Dieho

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, modern (appears to be new). Overall a nice hotel for reasonable price!
Stayed 1 night in Mar 2020