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HOTEL DEL VALLE INN

3.0 star property
3-star hotel near City of Knowledge, connected to the convention center

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Photo gallery for HOTEL DEL VALLE INN

Deluxe Room, 1 King Bed
Lobby sitting area
Point of interest
Junior Suite, Jetted Tub, Ground Floor | Private spa tub
Junior Suite, Jetted Tub, Ground Floor | Living area

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Pachuca Tulancingo Highway km 4.7 SN, Mineral de la Reforma, HGO, 42181
  • Place, City of Knowledge
    ‪7 min walk‬
  • Place, Hacienda Santa Cecilia
    ‪12 min walk‬
  • Place, Plaza Q Mall
    ‪2 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Jetted Tub, Ground Floor

Junior Suite, Jetted Tub, Ground Floor | Private spa tub

Junior Suite, Jetted Tub, Ground Floor

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Futon

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Mineral de la Reforma

In suburbs.Stay at this Mineral de la Reforma hotel and you'll be within half a mile (1 km) of City of Knowledge and 2 miles (3 km) of Plaza Universidad Shopping Center. Hacienda Santa Cecilia and San Judas Tadeo Church are also within 2 miles (3 km).

What's nearby

  • City of Knowledge - 7 min walk - 0.6 km
  • Hacienda Santa Cecilia - 12 min walk - 1.0 km
  • San Judas Tadeo Church - 14 min walk - 1.2 km
  • Plaza Universidad Shopping Center - 15 min walk - 1.3 km
  • Plaza Q Mall - 2 min drive - 2.7 km

Restaurants

  • ‪Kentucky Fried Chiken Kfc - ‬3 min walk
  • ‪Heiwa Hofu - ‬4 min walk
  • ‪Carnitas "Vilchis - ‬10 min walk
  • ‪El Lecherito - ‬10 min walk
  • ‪La Casa Del Buffet - ‬14 min walk

About this property

HOTEL DEL VALLE INN

3-star hotel near City of Knowledge, connected to the convention center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A 24-hour business center and coworking spaces are available. Event space at this hotel measures 3300 square feet (307 square meters) and includes a conference center. An arcade/game room, tour/ticket assistance, and a convenience store are also featured at the business-friendly HOTEL DEL VALLE INN. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mineral de la Reforma hotel.

  • 1 building
  • 64 guestrooms or units
  • 2 levels
  • 3300 sq ft of conference space
  • 307 sq m of conference space
  • Built in 2003
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
HOTEL DEL VALLE INN offers 64 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. This Mineral de la Reforma hotel provides complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Musical instrument

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: MXN 200 for check-in between 6:00 AM and 10:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: MXN 200 for check-in between 6:00 AM and 10:30 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash.

Property Registration Number R-6017-03

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

HOTEL DEL VALLE INN Hotel
HOTEL DEL VALLE INN Mineral de la Reforma
HOTEL DEL VALLE INN Hotel Mineral de la Reforma

HOTEL DEL VALLE INN Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 53 out of 175 reviews
Rating 8 - Good. 44 out of 175 reviews
Rating 6 - Okay. 34 out of 175 reviews
Rating 4 - Poor. 24 out of 175 reviews
Rating 2 - Terrible. 20 out of 175 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

AARON

Travelled with family
Liked: Staff & service
Is an ok facility for a short stay.
Stayed 1 night in Sep 2025

4/10 Poor

Brenda Esperanza

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Very noice not a good place to rest specially going with family
Stayed 1 night in Aug 2025

2/10 Terrible

Marta Solano, New Rochelle

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
The breakfast is terrible
Stayed 1 night in Feb 2025

6/10 Okay

Aletze

Travelled with family
Disliked: Cleanliness, property conditions & facilities
La regadera de la recámara no permitía el paso del agua y salía un chorrito de agua fría. Las sábanas y cobijas estaban duras. Hacía calor en el cuarto. En cuanto al restaurante, los platos colocados en el bufet tenían polvo y no puedo creer que sigan usando vasos de plástico y unicel. La jarra del agua se terminaba inmediatamente y no la rellenaban. No catalogaron las jarras que tenían en la mesa sin color y no hay opción de jugos naturales ni artificiales y se supone que es para el desayuno.
Stayed 1 night in Jul 2024

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Dexter

Stayed 1 night in Dec 2023

10/10 Excellent

Reyna

Stayed 1 night in Dec 2023

2/10 Terrible

RAUL

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desayuno lo sirven muy tarde, a las 8am. Mala calidad alimentos y el café espantoso. Mucha lentitud para servir los alimentos.
Stayed 2 nights in Nov 2025

6/10 Okay

Carlos

Business traveller, Travelled with pets, Travelled with group
las habitaciones estaban bien y el personal fue amable, siempre hay oportunidad de mejorar
Stayed 4 nights in Oct 2025

8/10 Good

israel

Liked: Cleanliness, staff & service, amenities
Es un hotel sencillo, cumple con la relación costo beneficio
Stayed 1 night in Oct 2025

10/10 Excellent

Aleida

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
En general bien pero, el hotel necesita remodelación, las camas no muy cómodas, no calefacción, el desayuno muy sencillo, nada especial, sin embargo, la atención del personal muy buena. Gracias!
Stayed 1 night in Oct 2025

6/10 Okay

Jorge Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La habitación no contaba con agua embotellada, se la pedimos a reepción y nos dieron 2 de medio litro. No había toallas, la recamarista nos dio las que necesitabamos sin preguntar. El servicio de desayuno fue muuuuy tardado, pero cuando nos atendieron, lo hicieron con amabilidad.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel, Querétaro

Stayed 2 nights in Oct 2025

8/10 Good

Luis Alberto

.
Stayed 1 night in Sep 2025

8/10 Good

Andres

Stayed 1 night in Sep 2025

10/10 Excellent

ROCIO ARIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general buen servicio.

En general, muy buen servicio, solo tuve unos detalles: en limpieza el baño tiene un poco de moho y no hubo suficientes toallas de baño además de que las toallas de mano estan un poco asperas. Con respecto al desayuno tardaron muchísimo en entregar los alimentos.
Stayed 1 night in Sep 2025

4/10 Poor

Rafael, celaya

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Publicidad engañosa, instalaciones muy antiguas y descuidadas, camas no ergonómicas. Lo bueno la atención del personal y el desayuno.
Stayed 1 night in Sep 2025

4/10 Poor

Juan Carlos

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Instalaciones en mal estado
Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service

Relación aceptable valor-precio

La reserva estaba hecha por una habitación con aire acondicionado, nos pretendían dar una sin esa amenidad. La persona encargada en la tarde-noche está poco involucrada en los procesos internos del hotel ya que no podía resolver. Nos advirtió que, aunque tuvieramos necesidad de utilizar el baño si lo hacíamos se nos iba a cobrar la noche, siendo que el error de asignación no era imputable a nosotros. El mobiliario y las amenidades son antiguas y algo descuidadas.
Stayed 2 nights in Aug 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente si. O quieres gastar mucho, de acuerdo con el precio
Stayed 2 nights in Aug 2025

2/10 Terrible

Luis Alberto

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sucio, camas duras, sin teléfono, sin secadora de pelo, no hay suficiente iluminación en las habitaciones, el desayuno es pésimo y aparte tardan demasiado. No recomiendo el hotel. Estoy arrepentido de haber reservado por este medio
Stayed 2 nights in Aug 2025

4/10 Poor

rafael

Liked: Property conditions & facilities
Ubicación e Instalaciones buenas. En la página ofertan desayuno buffet incluido y no lo tuvieron. Faltan controles de limpieza de las habitaciones, nos entregaron una habitación que no tenía ni las camas tendidas y posterior nos asignaron otra. en otra habitación no tenía rollo de papel el baño. Llegó un grupo a eso de las 11 de la noche con mucho ruido y escandalo y no les pidieron que guardaran silencio en tanto les asignaban su habitación, hasta que bajé a comentar con ellos que por favor bajaran el volumen por respeto al resto de los huespedes. Nos explicaron que les hacia falta personal, pero bueno cuando uno llega espera lo que le ofertaron.
Stayed 1 night in Aug 2025

8/10 Good

Valeria

Travelled with family
Liked: Cleanliness, amenities
La relación costo-beneficio es justa, solo el servicio de desayuno al siguiente día fue demasiado lento (me parece que les faltaba personal), pero estuvo bien en general.
Stayed 1 night in Aug 2025

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025