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HOTEL MAYA PALENQUE

3.0 star property
3-star hotel near El Panchán

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Photo gallery for HOTEL MAYA PALENQUE

Outdoor pool
Daily cooked-to-order breakfast for a fee
Comfort Double Room
Property grounds
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
La Cañada, Palenque, CHIS, 29960
  • El Panchán
    ‪8 min walk‬
  • Misol-Ha Waterfalls
  • Aluxes Eco Park
    ‪4 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪5 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 4
  • 2 Double Beds

About the area

Palenque

On boardwalk/promenade.A stay at this hotel places you within half a mile (1 km) of El Panchán and 3 miles (5 km) of Palenque National Park. Museo de Sitio Palenque and Palenque Archaeological Zone are also within 6 miles (10 km).

What's nearby

  • El Panchán - 8 min walk - 0.7 km
  • Aluxes Eco Park - 4 min drive - 3.3 km
  • Palenque National Park - 6 min drive - 5.1 km
  • Museo de Sitio Palenque - 9 min drive - 7.6 km
  • Palenque Archaeological Zone - 11 min drive - 8.7 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 7 min drive

Restaurants

  • ‪Cafe Jade - ‬4 min walk
  • ‪Restaurante Maya Cañada - ‬3 min walk
  • ‪Mr. Taco - ‬5 min walk
  • ‪Chivo's Mar & Tierra - ‬5 min walk
  • ‪La Selva - ‬3 min walk

About this property

HOTEL MAYA PALENQUE

3-star hotel near El Panchán
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 900 square feet (84 square meters) and includes a conference center. An outdoor pool, spa services, and a terrace are also featured at the business-friendly HOTEL MAYA PALENQUE. Self parking is free.

This 3-star Palenque hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
HOTEL MAYA PALENQUE offers 50 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

This Palenque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Doorbell and phone notification
  • Handrails in stairways (35 inches high)
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HOTEL MAYA PALENQUE

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque

HOTEL MAYA PALENQUE Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 72 out of 118 reviews
Rating 8 - Good. 38 out of 118 reviews
Rating 6 - Okay. 4 out of 118 reviews
Rating 4 - Poor. 3 out of 118 reviews
Rating 2 - Terrible. 1 out of 118 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient at a good price. Nice breakfast in the dining room!
Stayed 2 nights in Mar 2025

10/10 Excellent

Angelo

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean, close to other places

6/10 Okay

Lenzy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Walkable to area that has really great and nice restaurants. Hotel it self is okay.
Stayed 1 night in Jan 2025

4/10 Poor

JAVIER, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Really is a 2 star hotel. Swimming pool nice but noisy at night. Also, you can hear next door noises making hard to sleep. Air conditioning didn't work properly. Food in the restaurant was good but the waitress over charge my bill.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis, MEXICO CITY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really close to the Mayan Ruins and right across the street from the bus station.
Stayed 1 night in Dec 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service
This was a basic hotel with a great location. Good restaurants nearby and across the main road from the bus station. Great and friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

ROSAMARIA

Liked: Staff & service
Staff very friendly and eager to help!
Stayed 2 nights in Nov 2024

8/10 Good

Marisol Dominguez

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Felipe

Travelled with partner
Liked: Staff & service, property conditions & facilities
Love the friendlyness of the staff. very clean need.
Stayed 4 nights in Jun 2024

10/10 Excellent

Drew, O Fallon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is obviously a little older but well maintained. The service was great everywhere except the pool area, that was a little slow but not horrible. Rooms were comfortable enough for a few nights
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great outdoor pool area

Room little noisy but a/c on ok. Lots restaurants very close and ADO bus terminal across road
Stayed 2 nights in May 2024

4/10 Poor

Rafael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un edificio en ruinas; por dentro y por fuera. Personal indolente o indiferente como prestador de un servicio no sólo turístico, sino de hospedaje.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gerardo Emilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel con muy buena calidad de servicio con excelente ubicación. Enfrente de la estación del ADO y muy cerca de varios restaurantes.
Stayed 3 nights in Mar 2025

8/10 Good

Luis Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hubo ascensor.
Stayed 2 nights in Feb 2025

10/10 Excellent

FRANCISCO GARCIA

Travelled with family
Liked: Amenities
Adecuada para pasar la noche y descansar y realizar las actividades de la zona arqueológica
Stayed 1 night in Feb 2025

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Aunque es antigua la propiedad sus instalaciones están muy limpias, y el personal muy atento!
Stayed 5 nights in Feb 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 2 nights in Feb 2025

8/10 Good

CARLOS ENRIQUE FERRIÑO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel para descansar y el personal muy atento
Stayed 2 nights in Feb 2025

8/10 Good

EFRAIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Monserrat Xochitl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción y excelente ubicación

Fue un lugar muy bien ubicado, cerca de todo; la limpieza fue buena y las instalaciones no son nuevas pero todo funciona perfectamente, desde el a/a hasta la tv. Me sentí cómoda y segura, las camas y blancos bastante confortables. No dan amenidades, pero es lo de menos.
Stayed 1 night in Jan 2025

10/10 Excellent

armando

Stayed 1 night in Nov 2024

10/10 Excellent

Martha Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción para hospedarte.

Stayed 1 night in Jan 2025