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BQ Apolo Hotel

Photo gallery for BQ Apolo Hotel

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Exterior
Beach/ocean view
Breakfast, lunch and dinner served
Reception hall

Overview of BQ Apolo Hotel

Explore the area

Map
Carrer Miquel Massuti, 28, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
  • Popular LocationSan Antonio de la Playa Marina5 min walk
  • Popular LocationPlatja de Can Pastilla8 min walk
  • Popular LocationPalma Aquarium3 min drive
  • AirportPalma de Mallorca (PMI)6 min drive

Room options

View all photos for Double Room Single Use, Balcony, Sea View

Beach/ocean view

Double Room Single Use, Balcony, Sea View

  • 18 sq m
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Balcony

Down comforters, minibar, desk, soundproofing

Double Room, Balcony

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use, Balcony

Down comforters, minibar, desk, soundproofing

Double Room Single Use, Balcony

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony, Sea View

Beach/ocean view

Double Room, Balcony, Sea View

  • 18 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View (2 adults + 1 child)

Beach/ocean view

Double Room, Balcony, Sea View (2 adults + 1 child)

  • 18.0 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room, Balcony (2 adults + 1 child)

Down comforters, minibar, desk, soundproofing

Double Room, Balcony (2 adults + 1 child)

  • 18.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Palma de Mallorca

Can Pastilla stay.You'll be steps from Cala Estancia and within a 10-minute walk of San Antonio de la Playa Marina with a stay at this Can Pastilla hotel. Platja d'Or and Platja de Can Pastilla are also within half a mile (1 km).

What's nearby

  • San Antonio de la Playa Marina - 5 min walk
  • Platja de Can Pastilla - 8 min walk
  • Palma Aquarium - 3 min drive
  • FAN Mallorca Shopping - 4 min drive
  • Port of Palma de Mallorca - 14 min drive

Getting around

  • Jacint Verdaguer Station - 9 min drive
  • Marratxi Pont d Inca Station - 10 min drive
  • Palma de Mallorca Airport (PMI) - 7 min drive

Restaurants

  • Burger King - 11 min walk
  • Purobeach Palma - 3 min walk
  • Bar Troyen - 10 min walk
  • La Payesita - 5 min walk
  • The Manchester Pub - 12 min walk

About this property

BQ Apolo Hotel

4-star hotel near Playa de Palma
BQ Apolo Hotel offers its guests an indoor pool and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at BQ Apolo Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 6 levels
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
BQ Apolo Hotel offers 144 accommodations with minibars and hair dryers. Rooms open to furnished balconies. Beds feature down comforters. LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, German, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 14 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 0.01 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 10 per day
  • In-room safe fee: EUR 3.5 per day
  • Rollaway bed fee: EUR 0.01 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

BQ Apolo
BQ Apolo Hotel Playa de Palma
BQ Apolo Playa de Palma
BQ Apolo Hotel
BQ Apolo Hotel Hotel
BQ Apolo Hotel Palma de Mallorca
BQ Apolo Hotel Hotel Palma de Mallorca

BQ Apolo Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 415 out of 860 reviews" "
Rating 8 - Good. 371 out of 860 reviews" "
Rating 6 - Okay. 54 out of 860 reviews" "
Rating 4 - Poor. 9 out of 860 reviews" "
Rating 2 - Terrible. 11 out of 860 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

mous

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i didn't like at the hotel that you to pay for the safety locker in your room, they dont provide water, so a strict minimum unless you have purchased with breakfast. Beside the hotel is close to can pastilla beach walkable distance, a nice beach if you walk a little bit down to get a better view, cleaner water. Its a very nice area where there a lot of restaurant and night activities. You rent bicycle on site, best options to go around the island is renting a car
Stayed 3 nights in Sep 2023

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Can Pastilla restaurants, bars and seafront (can Pastilla is a great resort to we found great restaurants and nice bars and all reasonable priced), great pool, loads of sun beds, lovely breakfast (loads of choice), pool bar food was great, hotel was clean and modern and the service was first rate. Very minor negatives were having to pay for the safe in the room and the bedrooms were a bit basic (the beds are fine but not super comfy as well) Also if you don’t like plane noise don’t stay in Can Pastilla as it’s only 10 mins from the airport so there are planes flying virtually over the hotel all day (we couldn’t care less and found it pretty cool to watch them so close though!). Overall we had a fantastic time and I would recommend staying here to anyone.
Stayed 3 nights in Sep 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service
A cockroach flew out
Stayed 1 night in Aug 2023

6/10 Okay

Rawan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great about the property, it was also very clean however the front desk staff overcharged my card by 200€! I asked for cash instead because it’s ridiculous to wait one week for the bank to refund me the total amount charged and also pay for the room again in one go. But they refused and they left me with my hands tied with a tight budget on vacation I needed to relax in.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Tawona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
View and food
Stayed 3 nights in May 2023

6/10 Okay

Yira

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

Mike

Travelled with partner
Disliked: Staff & service
Very poor customer service. We will never stay here again. The cooling system didn’t work, and it’s near the airport flight path so opening doors meant loud noise. We were also concerned about the many birds we heard outside flying in. We didn’t sleep at all. The most important thing at a hotel is the ability to get a good night of sleep. We had one full day visiting beautiful Palma, and it was ruined for us because we were so tired and frustrated. Customer service matters. We waited before writing this review to give the hotel a chance to provide good service. They did not. Front desk said it would be fixed within three hours. It wasn’t. Then they told us it had already been fixed. It wasn’t. Other guests spoke up on our behalf, and then it was fixed within 15 minutes. Why wasn’t our description sufficient? We asked for a refund or compensation. They told us to speak to the manager the next day. The manager said he wasn’t authorized and to write head office. Multiple emails were sent the following week and none were answered. It’s a decent room in a good location, but totally worthless with such poor customer service. Awful experience. We’ve stayed elsewhere in Palma for a similar location and had a much better visit. STAY SOMEWHERE ELSE. ****We very, very rarely write a negative review. This one is well deserved unfortunately, and we would hate for others to go through this.
Stayed 2 nights in Apr 2023

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Stunning location a few metres walk from the beach. Impeccably clean with friendly staff to welcome you with a smile each day. Food choices plentiful and bar snacks on offer if you’re feeling peckish in the day. No issues
Stayed 5 nights in Apr 2023