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Grupotel Playa de Palma Suites & Spa

4.0 star property
Family-friendly 4-star hotel near Playa de Palma

Choose dates to view prices

Photo gallery for Grupotel Playa de Palma Suites & Spa

Sauna, steam room, Turkish bath, body treatments, hot stone massages
Suite Prestige (2 adults)
32-inch flat-screen TV with satellite channels, TV
Down comforters, minibar, in-room safe, desk
3 bars/lounges, lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi

Explore the area

View in a map
C/ Ramal Ca na Gabriela, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600
  • Place, Hipotels Convention Centre
    ‪8 min walk‬
  • Place, Playa de Palma
    ‪8 min walk‬
  • Place, El Arenal Beach
    ‪16 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪6 min drive‬

Room options

View all photos for Junior Suite, Balcony

Down comforters, minibar, in-room safe, desk

Junior Suite, Balcony

9.4 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Balcony, Pool View (Single Use)

Down comforters, minibar, in-room safe, desk

Suite, Balcony, Pool View (Single Use)

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Suite, Balcony, Pool View

Down comforters, minibar, in-room safe, desk

Suite, Balcony, Pool View

9.4 out of 10
Exceptional
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Suite, Balcony, Pool View (2 Adults and 1 Child)

Down comforters, minibar, in-room safe, desk

Suite, Balcony, Pool View (2 Adults and 1 Child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite, Balcony (Single Use)

Down comforters, minibar, in-room safe, desk

Junior Suite, Balcony (Single Use)

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Suite, Balcony (Single Use)

Balcony view

Suite, Balcony (Single Use)

9.0 out of 10
Wonderful
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Suite, Balcony

Balcony view

Suite, Balcony

9.4 out of 10
Exceptional
(32 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Suite, Balcony (2 adults + 1 child)

Balcony view

Suite, Balcony (2 adults + 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Junior Suite, Balcony, Pool View

Down comforters, minibar, in-room safe, desk

Junior Suite, Balcony, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Balcony, Pool View (Single Use)

Down comforters, minibar, in-room safe, desk

Junior Suite, Balcony, Pool View (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, Private Pool (2 adults)

Private pool

Junior Suite, Private Pool (2 adults)

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Private Pool (Single Use)

Private pool

Junior Suite, Private Pool (Single Use)

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Junior Suite Prestige, Pool View (2 adults)

Down comforters, minibar, in-room safe, desk

Junior Suite Prestige, Pool View (2 adults)

9.8 out of 10
Exceptional
(12 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Pool View (Single use)

Down comforters, minibar, in-room safe, desk

Junior Suite, Pool View (Single use)

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Suite Prestige (2 adults)

Suite Prestige (2 adults)

Suite Prestige (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite Prestige (2 adults)

Down comforters, minibar, in-room safe, desk

Junior Suite Prestige (2 adults)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Prestige (1 adult)

Down comforters, minibar, in-room safe, desk

Junior Suite Prestige (1 adult)

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the area

Palma de Mallorca

Close to airport.Within a 10-minute walk of the hotel, you'll find Playa de Palma and Hipotels Convention Centre. La Porciuncula Church and El Arenal Beach are also within 2 miles (3 km).

What's nearby

  • Hipotels Convention Centre - 8 min walk - 0.7 km
  • Playa de Palma - 8 min walk - 0.7 km
  • La Porciuncula Church - 9 min walk - 0.8 km
  • El Arenal Beach - 16 min walk - 1.4 km
  • Port of El Arenal - 6 min drive - 1.8 km

Getting around

  • Palma de Mallorca Son Fuster Station - 18 min drive
  • Palma de Mallorca Airport (PMI) - 13 min drive

Restaurants

  • ‪Megapark - ‬9 min walk
  • ‪Steakhouse Tango - ‬9 min walk
  • ‪Levita - ‬9 min walk
  • ‪Amrum Beach Club - ‬8 min walk
  • ‪Katagi Blau - ‬3 min walk

About this property

Grupotel Playa de Palma Suites & Spa

Family-friendly 4-star hotel near Playa de Palma
Grupotel Playa de Palma Suites & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 2 meeting rooms available. An outdoor pool, a children's pool, and a hot tub are also featured at the family-friendly Grupotel Playa de Palma Suites & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

  • 311 guestrooms or units
  • 4 levels
  • 3 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Built in 2004
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Grupotel Playa de Palma Suites & Spa offers 311 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Mini golf
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Self parking on site (EUR 10 per day)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee: EUR 12 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Things to do

  • 4 outdoor tennis courts
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Children under 16 years old are allowed in the spa from 11 AM to 1 PM and must be accompanied by an adult.
Property Registration Number H-PM-2856

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grupotel Playa Palma Suites
Grupotel Suites
Grupotel Suites Hotel
Grupotel Suites Hotel Playa Palma
Grupotel Playa De Palma Hotel Playa De Palma
Grupotel Playa De Palma Resort And Spa
Grupotel Playa De Palma Suites & Spa Majorca
Grupotel Playa Palma Suites Hotel
Grupotel Palma Suites & Spa
Grupotel Playa de Palma Suites Spa
Grupotel Playa de Palma Suites & Spa Hotel
Grupotel Playa de Palma Suites & Spa Palma de Mallorca
Grupotel Playa de Palma Suites & Spa Hotel Palma de Mallorca

Grupotel Playa de Palma Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 502 out of 734 reviews
Rating 8 - Good. 178 out of 734 reviews
Rating 6 - Okay. 35 out of 734 reviews
Rating 4 - Poor. 12 out of 734 reviews
Rating 2 - Terrible. 7 out of 734 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donte

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has an older crowd but it was peaceful. Breakfast and dinner were great.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel resort although property is quite dated. Excellent breakfast and dinning. Close to beach and nice hotel swimming pools. Plenty of parking if you have a rental car. Close to a couple of super markets.
Stayed 6 nights in Sep 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 7 nights in Sep 2025

10/10 Excellent

Naomi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous place to stay near palma. Suite was lovely, with a much appreciated fridge. Staff lovely too. Pools and spa were clean and inviting. Food was very well done. It surpassed all our expectations and we’ll definitely be coming back. Thank you.
Stayed 3 nights in Sep 2025

4/10 Poor

Mehdi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was our honeymoon and we sent a message before we got to the hotel but nothing was ready for us. The lady said that she gave us an upgrade but the room was at the end of the hotel and had no view except on trash and empty land. We couldn't get any reservation for the restaurant every time i go check with front desk they say its full. Not even a message in our room or anything special for our honey moon. Thank you for the bad experience
Stayed 6 nights in Sep 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Mirela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this place very clean, the beds could’ve been softer be very nice
Stayed 6 nights in Sep 2025

10/10 Excellent

Cynthia, Camuy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno rico incluido. Habitación limpia, espaciosa y cómoda. Me encantó.
Stayed 3 nights in Aug 2025

4/10 Poor

thomas

Liked: Cleanliness, property conditions & facilities
Not a user friendly property .
Stayed 1 night in Sep 2025

6/10 Okay

Deborah

Liked: Cleanliness
Disliked: Room comfort

Bland windowless corridors and no toiletries

We only stayed one night in a junior suite it was very basic white box and had no toiletries at all which I didn’t expect The bed was two singles separate beds separate duvets and was not comfortable The hotel is huge sterile and it did its purpose for one night wouldn’t stay again The hotel was very clean that was a positive it felt odd as you walk for a long time in windowless corridors to the rooms Not our type of accommodation was a one off tripnfor a holiday it’s blandness is not one for me
Stayed 1 night in Sep 2025

10/10 Excellent

Harvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Alberta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely, the entire stay was really good and we didn’t want to leave. The spa facilities are actually quite impressive and entertainment (singer and guitarist) were really good. The atmosphere was lovely and the entire place literally smelt so good! Only con is that the place is a bit of a maze and we were quite far away so it took a little walking up and down to figure out best routes. But silverlining is there are enough pools that it never gets overly crowded.
Stayed 1 night in Sep 2025

4/10 Poor

Neil

Travelled with partner
Disliked: Amenities, property conditions & facilities
The design of this hotel is pretty bad. We have to walk almost 10 minutes only from front desk to our room. They have back side reception but they close it and door is not accessible. The gym hours is 10am - 8pm which is terrible, supposed to be 6am-11pm like most other resorts. Also, cleaning lady opened the door when I was changing for no reason! Cleaning team also left a pair of dirty gloves when we are back to hotel in the evening on our second night staying. I’d definitely not coming back to this hotel. You have to open front and back access, no one wants to walk 10 minutes to front door.
Stayed 3 nights in Sep 2025

10/10 Excellent

Samantha Hayley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very friendly staff, fantastic facilities and most importantly it was peaceful!
Stayed 3 nights in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and quiet. Breakfast was fine though your coffee/tea was ordered through the waitress’s instead of a machine available. Short walk down to beach area with shops and restaurants. There was a handy supermarket 2mins away. 8mins in taxi from airport.
Stayed 4 nights in Sep 2025

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, room was grand. A good place for a laid back stay for a couple.
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, very clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Johann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space in the pool areas, spa and restaurant. It never felt crowded. Very quiet room. Large hotel complex, had a bit difficulty finding the room initially.
Stayed 7 nights in Aug 2025

10/10 Excellent

Lissandra

Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
A good mid range spa hotel , nice rooms, great pools and huge spa facility with a good well equipped gym. Only ate breakfast but that was fine. 10 mins walk to the front . Would return if coming to that part of Majorca again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay here. The staff were awesome! Everything was great and easy. The only criticism is the staff at the Breakfast service. They were terrible.
Stayed 5 nights in Aug 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything. Just the wifi was not working in our rooms.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Geoff

Stayed 4 nights in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and relaxing, great customer service. Area is quiet so would be nice to have a bit more to do in the evenings like some entertainment
Stayed 3 nights in Aug 2025