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Distinction Coachman Hotel, Palmerston North

4.5 star property
4.5-star luxury hotel in West End

Choose dates to view prices

Photo gallery for Distinction Coachman Hotel, Palmerston North

Outdoor pool, sun loungers
Lobby
Front of property
Courtyard
Superior Studio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
140 Fitzherbert Ave, Palmerston North, 4410
  • Place, Palmerston North Convention Centre
    ‪10 min walk‬
  • Place, The Square
    ‪10 min walk‬
  • Place, Victoria Esplanade
    ‪14 min walk‬
  • Airport, Palmerston North (PMR-Palmerston North Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Studio

Superior Studio

Superior Studio

7.4 out of 10
Good
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

7.8 out of 10
Good
(18 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room

8.0 out of 10
Very good
(6 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Living area

Executive Suite

  • 100 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Family Suite

Superior Family Suite | Private kitchenette

Superior Family Suite

7.0 out of 10
Good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Palmerston North

West End stay.Within a 15-minute walk of this West End hotel, you'll find The Square and City Library. Palmerston North Convention Centre and Te Manawa are also within half a mile (1 km).

What's nearby

  • Centrepoint Theatre - 10 min walk - 0.8 km
  • Palmerston North Convention Centre - 10 min walk - 0.9 km
  • The Square - 10 min walk - 0.9 km
  • Victoria Esplanade - 14 min walk - 1.3 km
  • Arena Manawatu - 19 min walk - 1.6 km

Getting around

  • Palmerston North (PMR-Palmerston North Intl.) - 12 min drive

Restaurants

  • ‪Flavour Bistro - ‬11 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Ocggi Sushi - ‬6 min walk
  • ‪Kfc - ‬12 min walk

About this property

Distinction Coachman Hotel, Palmerston North

4.5-star luxury hotel in West End
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the luxury Distinction Coachman Hotel, Palmerston North. Self parking is free.

This 4.5-star Palmerston North hotel is smoke free.

  • 73 guestrooms or units
  • Meeting rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Distinction Coachman Hotel, Palmerston North offers 73 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 30 for adults and NZD 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

We should mention

  • The seasonal pool will open in November and close in April.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Coachman Hotel
Coachman Palmerston North
Distinction Coachman Hotel Palmerston North
Hotel Coachman Palmerston North
Distinction Coachman Hotel
Distinction Coachman Palmerston North
Distinction Coachman
Distinction Coachman Hotel Palmerston North
Distinction Coachman Hotel, Palmerston North Hotel
Distinction Coachman Hotel, Palmerston North Palmerston North

Distinction Coachman Hotel, Palmerston North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 254 out of 778 reviews
Rating 8 - Good. 294 out of 778 reviews
Rating 6 - Okay. 128 out of 778 reviews
Rating 4 - Poor. 72 out of 778 reviews
Rating 2 - Terrible. 30 out of 778 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Ruby

Liked: Cleanliness, staff & service
The room was very nice, new and fresh.
Stayed 2 nights in Nov 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very pleasant room
Stayed 1 night in Nov 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Very comfortable.
Stayed 1 night in Nov 2025

6/10 Okay

Cameron

Disliked: Property conditions & facilities
Very dated , room did not get serviced at all , wouldnt stay in the executive rooms again , not worth the money
Stayed 2 nights in Nov 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay for a work trip.
Stayed 1 night in Nov 2025

8/10 Good

Garth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight stay. Easy walking distance to CBD
Stayed 1 night in Nov 2025

8/10 Good

Brendan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were tidy, staff very helpful, parking was primo and the staff were very friendly.
Stayed 1 night in Nov 2025

4/10 Poor

Raj

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior rooms are just rooms. Not kid or luggage friendly. Shower had very low water pressure. Tv resolution was bad. Casting from the phone is ok but you need to sign in with passwords so please sign out when leaving. On the booking it should say no lifts available if booking the superior family rooms.
Stayed 1 night in Nov 2025

8/10 Good

Francina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and welcoming staff. Clean and comfortable Room. Some of the Interior appeared a bit tired. Buffet breakfast was delicious - although some of the hot food was only warm on the day we dined. We enjoyed our stay and would stay again.
Stayed 1 night in Nov 2025

4/10 Poor

John

Stayed 3 nights in Oct 2025

2/10 Terrible

Jared

Stayed 2 nights in Oct 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service
Awesome place
Stayed 4 nights in Oct 2025

4/10 Poor

Tony

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Place needs a refurb. Rooms are a great size, but everything is rather dated.
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great meal from their restaurant - rooms a bit dated but comfy
Stayed 2 nights in Oct 2025

8/10 Good

Warwick

Liked: Amenities, property conditions & facilities
Goid
Stayed 1 night in Sep 2025

8/10 Good

Ari

Stayed 4 nights in Sep 2025

6/10 Okay

Stuart

Business traveller
Liked: Staff & service

It’s ok shirt term

Old property- sufficient for one night stay - service from staff fantastic
Stayed 1 night in Sep 2025

10/10 Excellent

Jiuk

Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Really nice place to stay - staff were super helpful and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay for 2 nights. Staff were excellent. Would stay there again
Stayed 2 nights in Sep 2025

6/10 Okay

Lorinda

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Lovely old building, but rooms are run down and tired. Well situated in Palmerston North City centre.
Stayed 2 nights in Sep 2025

6/10 Okay

Allan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old and run down
Stayed 2 nights in Aug 2025

2/10 Terrible

Matt

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called to check on my booking and was told there was no booking. I could not find alternative accommodation as the whole town was booked out.
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean. Comfortable bed. Warm and very central. I would definitely stay again.
Stayed 1 night in Aug 2025

8/10 Good

Ross, Paraparaumu

Travelled with partner
Liked: Staff & service, amenities
Comfortable and convenient hotel. Good that the rooms are being refurbished as some are getting pretty tited.
Stayed 2 nights in Aug 2025