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Swiss-Belhotel Silae Palu

4.0 star property
Enjoy 8 restaurants at this 4-star Palu hotel

Choose dates to view prices

Photo gallery for Swiss-Belhotel Silae Palu

Exterior
8 restaurants, Chinese cuisine
Grand Suite | Living area
Front of property - evening/night
Grand Suite

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • Room service
  • Parking available
  • Laundry

Explore the area

Map
Jl. Malonda No. 12, Silae, Palu, Central Sulawesi, 94227
  • Palu (PLW-Mutiara)
    ‪15 min drive‬

Room options

View all photos for Deluxe Double Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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View from room

Deluxe Villa Queen

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite Hotel

Executive Suite Hotel

Executive Suite Hotel

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

  • 32 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Deluxe Twin

Superior Deluxe Twin

Superior Deluxe Twin

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Villa Twin

View from room

Deluxe Villa Twin

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Hotel Twin

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Hotel Twin

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite Villa

View from room

Executive Suite Villa

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

  • 72.7 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe Hotel

Grand Deluxe Hotel

Grand Deluxe Hotel

  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Palu

Getting around

  • Palu (PLW-Mutiara) - 26 min drive

Restaurants

  • ‪KFC - ‬16 min walk
  • ‪R.M. Kaledo Abadi - ‬3 min drive
  • ‪Kaledo Stereo - ‬13 min walk
  • ‪Bubur Ayam PAK SIS - ‬5 min drive
  • ‪Solaria Palu Grand Mall - ‬16 min walk

About this property

Swiss-Belhotel Silae Palu

Enjoy 8 restaurants at this 4-star Palu hotel
Swiss-Belhotel Silae Palu offers its guests a full-service spa, an outdoor pool, and a sauna. There are 8 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business center on site. A fitness center, spa services, and a garden are also featured at the business-friendly Swiss-Belhotel Silae Palu. An airport shuttle (available on request) is available for a fee. Parking is available for a fee.

This 4-star Palu hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • 8 dining venues
  • Built in 2008
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Swiss-Belhotel Silae Palu offers 115 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and amenities available on request include in-room massages.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Marzanie. Services include massages. The spa is open daily.

Languages

English, Indonesian

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Secured self parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 138,000 per person
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Well-lit path to entrance

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Belhotel Silae Palu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 400000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 138000 per person
  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss Belhotel Palu
Swiss Belhotel Silae
Swiss Belhotel Silae Hotel
Swiss Belhotel Silae Hotel Palu
Swiss Belhotel Silae Palu
Swiss-Belhotel Silae Palu Hotel
Swiss-Belhotel Silae Hotel
Swiss-Belhotel Silae Palu
Swiss-Belhotel Silae

Swiss-Belhotel Silae Palu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 20 reviews
Rating 8 - Good. 7 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are amazing and couldn’t do enough for you, very clean and comfortable and would stay there again when next in palu.
Stayed 16 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really know how to treat a guest istay here every time i come here in the grand suite. Wont stay anywhere else unless they are fully booked.
Stayed 8 nights in Jan 2025

10/10 Excellent

Ningsih

Stayed 2 nights in Dec 2024

2/10 Terrible

SUGIANTORO

Stayed 3 nights in Jul 2023

10/10 Excellent

RENHENG

Liked: Staff & service, amenities, property conditions & facilities
I ever stayed here for more than a month for some business. Breafast and dinner are very great. Also this hotel have an excellent sea view, it was good for photos and time-lapse. Locals often come to organize activity such as wedding, party and so on. Waiter and waitress are very friendly. It's the bese hotel in Palu. Thank you for your serving!
Stayed 5 nights in Jan 2023

10/10 Excellent

wonseock

Stayed 4 nights in Dec 2022

8/10 Good

Kevin

Stayed 3 nights in Mar 2022

8/10 Good

Kevin

Stayed 1 night in Mar 2022

6/10 Okay

Zulfita

Stayed 2 nights in Jul 2021

10/10 Excellent

Doris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good business hotel

A good business hotel.....Just a little bit out of town but still easily accessible. Views to die for over the bay. Lovely swimming pool to relaxing at the end of a busy day! Breakfast is good both western and local. Restaurant is ok ....But nothing special. Wifi inconsistent and frustrating when needing to progress emails. Overall very comfortable and clean with welcoming staff. Good value overall.
Stayed 1 night in Aug 2018

8/10 Good

Ding, Johor Bahru, Malaysia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It A breezing and spectacular.

Short trip on family trip will be nice and cosy.. It a breezing and spectacular view from morning breakfast at lounge. Surely A good experience for my family trip. Thanks Swiss Belhotel..
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Palu

After 3 weeks of staying at guesthouses and cheap accommodations in Indonesia, I was ready to stay at a real hotel. The Swiss Belhotel is definitely the nicest hotel in Palu and up to par with international standards. I don't think it is exactly 4 star as advertised, but it is close. Service was quite good and the facilities at the hotel were nice. I had dinner at the grilled fish restaurant which was a bit pricey for Indonesian standards, but the fish was the best I had during my trip. The Swiss Belhotel was a good place to stay at the end of my trip.

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

RYO

Stayed 2 nights in May 2024

10/10 Excellent

Rolf-Peter

Prima Hotel mit gutem Standard

Sehr freundlicher Empfang, sehr sauber, schöne Zimmer und ein sehr nettes Restaurant zum draußen sitzen. Erwartungen wurden in dieser einen Nacht voll erfüllt.
Stayed 1 night in Sep 2018

10/10 Excellent

Agus, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kunjungan reuni dan sekaligus bulan madu ke 2.....

Amazing.......... Baru kali ini saya menginap di hotel di atas laut.....dan deburan ombak benar2 dekat kaca jendela kamar, pemandangan nya menghadap ke teluk Palu secara langsung. Sarapannya luar biasa........, suatu saat harus kembali kesana lagi.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is just good.

Even though it is a little far from downtown, it is very clean and has fine ocean view. Room is very comfortable.