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Hotel Casa Palopó - Relais & Chateaux

4.0 star property
4-star adults-only hotel near Pintando Santa Catarina Palopó

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Photo gallery for Hotel Casa Palopó - Relais & Chateaux

Suite (Santa Catarina Master) | View from room
Creator video - submitted by Sveta's Favorite Stays
Premium bedding, minibar, in-room safe, individually decorated
Santa Clara Suite | View from room
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Parking included

Explore the area

View in a map
Kilometro 6.8, Carretera a San Antonio Palopó, Santa Catarina Palopo, Solola, 7011
  • Place, Lake Atitlán
    ‪2 min walk‬
  • Place, Pintando Santa Catarina Palopó
    ‪13 min walk‬
  • Place, Santa Catarina Palopo Church
    ‪16 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪83 min drive‬

Room options

View all photos for Deluxe Room (San Marcos)

Deluxe Room (San Marcos)

Deluxe Room (San Marcos)

10.0 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (San Juan)

Deluxe Room (San Juan)

Deluxe Room (San Juan)

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (San Lucas)

Deluxe Room (San Lucas)

Deluxe Room (San Lucas)

  • 17 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (San Pablo)

Junior Suite (San Pablo) | View from room

Junior Suite (San Pablo)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Santa Catarina Master)

Suite (Santa Catarina Master)

Suite (Santa Catarina Master)

  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Atitlan Master)

Suite (Atitlan Master) | View from room

Suite (Atitlan Master)

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (San Antonio)

Suite (San Antonio)

Suite (San Antonio)

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Toliman)

Suite (Toliman)

Suite (Toliman)

  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Rafael Deluxe

San Rafael Deluxe

San Rafael Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Santiago Junior Suite

Santiago Junior Suite

Santiago Junior Suite

  • 35 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for San Francisco Superior

San Francisco Superior

San Francisco Superior

  • 26 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for San Pedro Jr Suite

San Pedro Jr Suite

San Pedro Jr Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Andres Deluxe

Premium bedding, minibar, in-room safe, individually decorated

San Andres Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Santa Clara Suite

Santa Clara Suite

Santa Clara Suite

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Cerro de Oro Grand Master Suite

Premium bedding, minibar, in-room safe, individually decorated

Cerro de Oro Grand Master Suite

  • Lake view
  • Sleeps 2
  • 1 King Bed

Villa (Palopo)

  • Sleeps 6
  • 3 King Beds

About the area

Santa Catarina Palopo

In Santa Catarina Palopo .You'll be within 2 miles (3 km) of Pintando Santa Catarina Palopó and 6 miles (10 km) of Church of Saint Francis with a stay here. Panajachel Municipal Market and Casa Cakchiquel Arts Center are also within 6 miles (10 km).

What's nearby

  • Lake Atitlán - 2 min walk - 0.2 km
  • Pintando Santa Catarina Palopó - 13 min walk - 1.1 km
  • Santa Catarina Palopo Church - 16 min walk - 1.4 km
  • Casa Cakchiquel Arts Center - 12 min drive - 5.3 km
  • Panajachel Municipal Market - 13 min drive - 5.3 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive

Restaurants

  • ‪Crossroads Caffee - ‬8 min drive
  • ‪Delhi 6 - ‬8 min drive
  • ‪Restaurante El Atitlan - ‬8 min drive
  • ‪6.8 Palopó - ‬4 min walk
  • ‪Restaurante El Cayuco - ‬8 min drive

About this property

Hotel Casa Palopó - Relais & Chateaux

4-star adults-only hotel near Pintando Santa Catarina Palopó
Hotel Casa Palopó - Relais & Chateaux offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the luxury Hotel Casa Palopó - Relais & Chateaux. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Santa Catarina Palopo hotel is smoke free.

  • 15 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • Continental breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
Hotel Casa Palopó - Relais & Chateaux offers 15 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures.

Awards and affiliations

The property is a member of Relais & Chateaux.

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Exterior
Kula Maya Boutique Hotel & Spa
  • Pool
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  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 114 reviews
The price is CA $422
CA $515 total
includes taxes & fees
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Kula Maya Boutique Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Things to do

  • Boat tours
  • Designer stores
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Kayaking
  • Library
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Casa Palopó - Relais & Chateaux

Children and extra beds

  • Children younger than 10 are not allowed at this adults-only property. All guests 10 and older are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 400 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 10 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Palopo Panajachel
Casa Palopo Panajachel
Hotel Casa Palopo Hotel
Hotel Casa Palopo Santa Catarina Palopo
Hotel Casa Palopo Hotel Santa Catarina Palopo

Reviews

Hotel Casa Palopó - Relais & Chateaux Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 175 out of 228 reviews
Rating 8 - Good. 28 out of 228 reviews
Rating 6 - Okay. 13 out of 228 reviews
Rating 4 - Poor. 6 out of 228 reviews
Rating 2 - Terrible. 6 out of 228 reviews

Reviews

10/10 Excellent

Fawzi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service. All smiles with an exceptional view of the lake. Really deserved to be 5 stars.
Stayed 3 nights in Sep 2025

10/10 Excellent

Victor

Stayed 2 nights in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property with beautiful views & good food

Everything was incredible! I can’t wait to go back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Arundhati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property. The restaurant is where burger goes gourmet. The staff excellento. I came to celebrate what would have been my ma's 84th birthday and her 5th sunset day. For 5 years , I have been in so much pain, Casa Palopo, the magic that is Lake Atitlan, it's unassuming staff, was the balm to my uncountable bruise
Stayed 1 night in Sep 2025

10/10 Excellent

Jean

Stayed 1 night in Aug 2025

10/10 Excellent

Jasmine

Stayed 2 nights in Aug 2025

10/10 Excellent

JAIME, SAN DIEGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This peace is beautiful. Super friendly staff. The art, the food choices, the view of the lake. Simply perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Tiphany

Stayed 3 nights in Jul 2025

10/10 Excellent

Dilayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience here is amazing. I will stay here again.
Stayed 1 night in Jul 2025

8/10 Good

lakina

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay here, comfortable and clean. I did get sick when I ate at the restaurant both times. Also the guy at the front desk that spoke English as well was rude. Whenever he would be assisting me, he would be helping others at the same time. Whenever I came to the front desk and he was helping someone else he didn’t even speak to me. When I checked out, he didn’t even say thank you or anything. At the price you pay for this hotel you expect the customer service to be on point. Besides him, it was a good stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Annely

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful place! The views are simply stunning — you can enjoy breathtaking scenery right from your room. The service was excellent, very attentive and friendly. The entire property is peaceful and quiet — the perfect spot to relax and unwind. I would definitely recommend Casa Palopó to anyone looking for a serene and unforgettable experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Stars – A Truly Unforgettable Experience at Casa Palopó We absolutely love Casa Palopó and have been visiting this stunning property for several years. Each stay only deepens our appreciation for this truly unique and outstanding hotel. The breathtaking views of Lake Atitlán, framed by beautifully landscaped gardens and majestic volcanoes, are simply unforgettable. The level of gastronomy is exceptional—fine dining at its best. Every dish is thoughtfully prepared and bursting with flavor. The new restaurant menu is fantastic, a true culinary delight. The service is impeccable, with every member of the staff going above and beyond. Special thanks to Fausto, Mary, and Pablo—the new manager—who all made our experience incredibly warm and personal. The new chef has brought a fresh and exciting touch to the kitchen, and it shows in every bite. The villa area is a true gem. With its gorgeous decor, it offers a luxurious and tranquil retreat. Don’t miss the infinity pool and jacuzzi—both are beautifully designed and offer an amazing way to unwind while enjoying panoramic lake and volcano views. Casa Palopó continues to set the standard for world-class hospitality in one of the most beautiful places on Earth. Highly recommended!
Stayed 2 nights in May 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

JORGE, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views and service
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

This hotel is extremely unique and special—some rooms are unlike any we have experienced before. The views are incredible.
Stayed 1 night in Apr 2025

6/10 Okay

Tameka

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This property is far from the public boats and they overcharge for every thing even transportation to town so if you're staying here be prepared to stay there only of pay alot. Even though theirs options they won't tell you unless you ask specifics which was frustrating.
Stayed 1 night in Mar 2025

10/10 Excellent

Shalene

Stayed 1 night in Mar 2025

8/10 Good

ruby

Liked: Amenities
Scenic and restful
Stayed 1 night in Mar 2025

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was stunning. The staff was very friendly and attentive. We ate at both restaurants and thoroughly enjoyed the food. Will definitely visit again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late due to a lot of traffic, the hotel was able to accommodate with a lovely dinner for us and remain open. Beautiful location and great staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Arjun

Stayed 1 night in Mar 2025

10/10 Excellent

Nkechi, SILVER SPRING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Palopo is a beautiful boutique property- great for the mobile luxury traveler.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property and service. Highly recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jan 2025