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Hotel Casa Palopo

4.0 star property
4-star adults-only hotel near Pintando Santa Catarina Palopó

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Photo gallery for Hotel Casa Palopo

Outdoor pool, open 9:00 AM to 6:00 PM, sun loungers
Property entrance
Santa Clara Suite | View from room
2 restaurants, breakfast served
Library
Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Kilometro 6.8, Carretera a San Antonio Palopó, Santa Catarina Palopo, Solola, 7011
  • Popular LocationPintando Santa Catarina Palopó13 min walk
  • Popular LocationPanajachel Municipal Market7 min drive
  • Popular LocationCasa Cakchiquel Arts Center8 min drive

Room options

Villa (Palopo)

  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Room (San Marcos)

Deluxe Room (San Marcos) | View from room

Deluxe Room (San Marcos)

  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (San Juan)

Deluxe Room (San Juan)

Deluxe Room (San Juan)

  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Santa Catarina Master)

Suite (Santa Catarina Master)

Suite (Santa Catarina Master)

  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Santiago Junior Suite

Santiago Junior Suite

Santiago Junior Suite

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Atitlan Master)

Suite (Atitlan Master) | View from room

Suite (Atitlan Master)

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Francisco Superior

San Francisco Superior

San Francisco Superior

  • 26 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (San Lucas)

Deluxe Room (San Lucas)

Deluxe Room (San Lucas)

  • 17 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (San Pablo)

Junior Suite (San Pablo) | View from room

Junior Suite (San Pablo)

  • 20 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Rafael Deluxe

San Rafael Deluxe

San Rafael Deluxe

  • 26 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Santa Clara Suite

Santa Clara Suite

Santa Clara Suite

  • 48 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Cerro de Oro Grand Master Suite

Cerro de Oro Grand Master Suite

Cerro de Oro Grand Master Suite

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (San Antonio)

Suite (San Antonio)

Suite (San Antonio)

  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Pedro Jr Suite

Premium bedding, minibar, in-room safe, individually decorated

San Pedro Jr Suite

  • 40 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Toliman)

Suite (Toliman)

Suite (Toliman)

  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Andres Deluxe

Premium bedding, minibar, in-room safe, individually decorated

San Andres Deluxe

  • 29 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

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The price is CA $369
per night
CA $464 total
includes taxes & fees
17 May - 18 May
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About the area

Santa Catarina Palopo

In Santa Catarina Palopo .You'll be within 2 miles (3 km) of Pintando Santa Catarina Palopó and 6 miles (10 km) of Church of Saint Francis with a stay here. Panajachel Municipal Market and Casa Cakchiquel Arts Center are also within 6 miles (10 km).

What's nearby

  • Santa Catarina Palopo Church - 12 min walk
  • Pintando Santa Catarina Palopó - 13 min walk
  • Church of Saint Francis - 7 min drive
  • Panajachel Municipal Market - 7 min drive
  • Casa Cakchiquel Arts Center - 8 min drive

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive

Restaurants

  • Restaurante El Atitlan - 8 min drive
  • Delhi 6 - 8 min drive
  • Atlantis - 8 min drive
  • Sunset Bar - 8 min drive
  • Circus Bar - 7 min drive

About this property

Hotel Casa Palopo

4-star adults-only hotel near Pintando Santa Catarina Palopó
Hotel Casa Palopo offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the business-friendly Hotel Casa Palopo. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Santa Catarina Palopo hotel is smoke free.

  • 9 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • Manager's reception (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
Hotel Casa Palopo offers 9 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11:00 AM: USD 20-30 per person
  • 2 restaurants
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Boat tours
  • Designer stores
  • Fitness center
  • Full-service spa
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa Palopo

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20–30 per person
  • Airport shuttle fee: USD 400 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Palopo Panajachel
Casa Palopo Panajachel
Hotel Casa Palopo Hotel
Hotel Casa Palopo Santa Catarina Palopo
Hotel Casa Palopo Hotel Santa Catarina Palopo

Hotel Casa Palopo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 80 out of 111 reviews" "
Rating 8 - Good. 15 out of 111 reviews" "
Rating 6 - Okay. 7 out of 111 reviews" "
Rating 4 - Poor. 6 out of 111 reviews" "
Rating 2 - Terrible. 3 out of 111 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven, Beaverton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property with the luxury amenities of a 5 star hotel. The chef is amazing and we ate several meals in the beautiful ambience of their dining room. Comfortable beds and beautiful room with a view of the surrounding lake and mountains. We would highly recommend this hotel and its beautiful staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Pablo

Stayed 1 night in Dec 2023

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
À dream of a place facing one of the most beautiful settings ever.
Stayed 2 nights in Nov 2023

2/10 Terrible

Marlen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid Casa Palopo: Guatemala is/was going through a political unrest situation with protesters blocking the roads. The US embassy advised anyone to stay clear or the road blocks/areas which also pertained to the roads to Late Atitlan. We found out the day we got to Antigua about the unrest and that the roads to Lake Atitlan are closed. Having booked for the day after we got to Antigua, we contacted the hotel and after several hours they said that we won’t get there unless we take a helicopter which was out of the question (financially and safety wise). We talked to several people in Antigua and most of them were going to visit Lake Atitlan as well. ALL of them got refunded due to the circumstances, however Casa Palopo did not. They charged us the hotel room for 2 nights with no explanation. (We did book through Expedia and they contacted the hotel every day for 8 days and the hotel refused to give us the refund, although Expedia mentioned several times that considering the circumstances it should be not issue to cancel the reservation and get the refund). Obviously money is way more important for them than the safety of their guest. I highly suggest to stay clear of this hotel as unknown circumstances may arise and the hotel WILL NOT work with you not matter what. We spent several hours on the phone with Expedia and emailing Casa Palopo and at the end they decided not to refund our stay!!

10/10 Excellent

Amaury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, totally worth it, we are definitely coming back.
Stayed 2 nights in Oct 2023

6/10 Okay

Janina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional attention to customer service
We were not able to make it to this hotel due to protests in Guatemela with road closures preventing travel. We can however attest to the fact that the hotel staff checked on us during our travel and kept in touch to make sure we did not get stuck in a road blockade. This level of attention to customer safely shows the level of service provided at this hotel. I would like to give a shout out to Lopez who was very kind and worked with a sister property on Antigua to resolve our dilemma
Stayed 3 nights in Oct 2023

10/10 Excellent

DIEGO, Petersburg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view was excellent, and the food was amazing
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome!
Stayed 2 nights in Sep 2023

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was organized and seamless, property pays a wonderful tribute to local culture & community, and I felt extremely safe and well taken care of as a solo female traveller journeying through Guatemala for the first time! Even as a non Spanish speaker I had no issues in communicating or having my needs addressed. Thank you to the wonderful staff at this hotel for making my stay so pleasant and memorable!
Stayed 3 nights in Sep 2023