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Heber Inn

2.0 star property
Enjoy the free WiFi at this Heber City motel

Choose dates to view prices

Photo gallery for Heber Inn

Food and drink
Double Room, 2 Queen Beds
Lobby
Laundry
Hallway

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Pet-friendly
  • Free WiFi

Explore the area

Map
425 S. Main, Heber City, UT, 84032
  • Heber Valley Railroad
    ‪12 min walk‬
  • Heber Valley Medical Center
    ‪19 min walk‬
  • Homestead Crater
    ‪8 min drive‬
  • Provo, UT (PVU)
    ‪55 min drive‬

Room options

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

About the area

Heber City

In Heber City .Your stay at this Heber City motel places you within a 10-minute walk of Avon Theatre and Ideal Theatre. Heber Valley Railroad and Southfield Park are also within 2 miles (3 km).
View more Motels in Heber CityOpens in a new window

What's nearby

  • Heber Valley Railroad - 12 min walk - 1.0 km
  • Heber Valley Medical Center - 19 min walk - 1.7 km
  • Utah Valley University - Wasatch Campus - 5 min drive - 6.1 km
  • Homestead Crater - 8 min drive - 8.0 km
  • Soldier Hollow Resort - 16 min drive - 10.9 km

Getting around

  • Salt Lake City International Airport (SLC) - 53 min drive

Restaurants

  • ‪Panda Express - ‬6 min walk
  • ‪Dairy Keen - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬7 min walk
  • ‪Cafe Rio Mexican Grill - ‬12 min walk

About this property

Heber Inn

Enjoy the free WiFi at this Heber City motel
Heber Inn offers its guests a vending machine and dry cleaning/laundry services. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Heber City motel.

  • 22 guestrooms or units
  • 2 levels
  • 2 buildings
  • Dry cleaning
  • Front desk (24 hours)
  • Smoking in designated areas
Heber Inn offers 22 air-conditioned accommodations with complimentary toiletries. Satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night, plus a deposit of USD 50 per stay
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

M-Star Hotel Heber City
M-Star Heber City
M Star Hotel Heber City Utah
Heber Inn Motel
Heber Inn Heber City
M Star Hotel Heber City
Heber Inn Motel Heber City

Heber Inn Reviews

Reviews

5.0
Rating 10 - Excellent. 65 out of 616 reviews
Rating 8 - Good. 74 out of 616 reviews
Rating 6 - Okay. 125 out of 616 reviews
Rating 4 - Poor. 150 out of 616 reviews
Rating 2 - Terrible. 202 out of 616 reviews

5.2/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quite stay
Stayed 1 night in Mar 2025

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was ridiculous. There was a small portable heater on the table that was the only heat in the room and it was so noisy. The tv didnt work and the mini fridge was broken with old food inside! The only half decent thing was the bed. I definitely wont stay here again
Stayed 1 night in Mar 2025

8/10 Good

Jaylene

Stayed 1 night in Mar 2025

2/10 Terrible

Daryl

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Brett

Stayed 2 nights in Mar 2025

4/10 Poor

Derek

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean. Tight parking lot which was hard to get in and out of. Fine for one night.
Stayed 1 night in Mar 2025

2/10 Terrible

Bethanie

Travelled with family and small children
Disliked: Staff & service
When we arrived to check in they informed us that they were completely booked and had no available rooms. Even though I had made a reservation through Expedia 2 weeks prior! Working with Heber Inn and Expedia to find a new place to stay took over 2 hours. We were in town for a dance competition and we didn’t get to our new hotel until 11 pm. Horrible service with both Expedia and Heber Inn.
Stayed 1 night in Mar 2025

2/10 Terrible

Ken

Disliked: Amenities
My reservation was not held and the hotel was full. In ither words i didn't have a room upon arrival
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel Experience!

Where do I even start? This was the worst hotel experience I've ever had and I stay at a lot of hotels. When I went to check in, the host refused to use the card on file at hotels.com to pay for the room. He insisted he had to have my card to pay. The host booked me into a room with a toilet that didn’t work. It had no water to it. He knew that and put me in that room anyway. When I went back to tell him the toilet wasn't functional, he sent me to a different room that was a smoking room and tried to tell me he "didn't have any smoking rooms". The smoke was so heavy, my throat hurt after only being in the room long enough to see if that toilet flushed. I told him I wouldn't be staying in a smoking room. His solution was that I stay in the original room he booked me into (the one without a working toilet) and use the bathroom in a room across the parking lot. He said I couldn't stay in the room across the parking lot because it had broken stuff in there, but assured me I was fine to use the bathroom there. Um, no! I told him I would not stay in one room and walk across the parking lot to use the bathroom. He told me that was my only option because he was out of rooms. After an hour on the phone with hotels.com, they finally issued me a refund. I came home only to realize the man at the hotel had charged me TWICE for the room because he insisted he needed my card again to issue a refund and instead of issuing the refund, he just charged me again.
Stayed 1 night in Feb 2025

6/10 Okay

Delaney

Travelled with partner
Disliked: Amenities, property conditions & facilities
My main complaint is that the shower took over 20 minutes for any hot water to come out.
Stayed 2 nights in Feb 2025

8/10 Good

Noah

Liked: Cleanliness, staff & service, amenities
It’s was a perfect little stay. Nothin fancy but just perfect to sleep. Clean, no bugs. Nice the laundromat is right out front.
Stayed 8 nights in Feb 2025

4/10 Poor

aimee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Emily

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was great until I needed a shower and after waiting 10 minutes I still didn’t even have like warm water
Stayed 1 night in Feb 2025

2/10 Terrible

Loni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting conditions

This was the filthiest and unsecured motel room I have ever stayed in. There was no secure lock on the door. There were NO towel racks. The brackets were there but everything was broken. There is a laundry mat on site for the public not just the motel stayer’s, so the night I checked in I could not get any hot water and I was thinking it was because of this but in the morning I let the shower run for 10 minutes and not one drop of hot water made it to my room.
Stayed 1 night in Feb 2025

2/10 Terrible

Tristram

Business traveller
Disliked: Staff & service

Awful service

If I had the option for negative stars that would be my first choice. I booked a room for three nights well in advance before my stay. I battled snowy weather and icy roads hauling a horse trailer to arrive safely which caused a pretty late arrival, 6-7 hour trip took 13. When I arrived no one was available to assist with check-in, there was a Call for Service number posted however even with multiple calls no one answered. I decided to sleep in my truck and hopefully check-in in the morning. The next morning, around 9, I made another attempt to check-in, certainly by then someone would be available. Still the lobby was locked. After calling multiple times again, someone finally answered. They said I couldn’t check in because check was yesterday at 3. I told them I had a room reservation for 3 nights. The only response I got was that the rooms were all full and there was nothing available. So they sold my room before I had the option to check-in. This was some of the worst service I’ve ever encountered while traveling. The entire conversation was rude, no apologies, no checking to see if I had a reservation and if they sold it or accidentally double booked, zero accommodating acts of service.
Stayed 3 nights in Feb 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware

Parking lot not cleared Stairs not cleared or safe Office was left locked and unattended overnight and till almost noon the following morning No housekeeping for towels No water pressure No ability to get extra blankets or call or help if safety issues arises
Stayed 2 nights in Feb 2025

6/10 Okay

Reuben

Travelled with group
Disliked: Amenities
You get what you get and you don’t get upset
Stayed 4 nights in Jan 2025

8/10 Good

Margaret, Washington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and inexpensive for a nights rest, for our purposes. No chairs to sit on, in this room. Maybe an oversight? No breakfast provided. We drove 5 minutes to a nice restaurant. I would stay here again, if needed.
Stayed 1 night in Jan 2025

6/10 Okay

Adam

Travelled with family
Disliked: Cleanliness, staff & service
Nothing really special, just a basic Room. Has not looked like it has been vacuumed in a bit. Not the cleanest place. Beds were clean and comfy though. Decent for the price. Not a bad place for a guys fishing trip place to stay.
Stayed 2 nights in Feb 2025

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service
Toilet wouldn't fill to flush, and there were toilet paper stuffed in the wall and the last person to rent the room receipt was stuffed in the pephole. The bed was comfy and the room had no smells. It was fine too sleep in with just me and 3 kids.
Stayed 1 night in Feb 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service
Everything was ok, except for the filter in the heater. It was so dirty.
Stayed 4 nights in Jan 2025

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Run down. Good price. Not a hot shower

This stay was cheaper, so we weren’t expecting perfection. The place was run down. It looked like they had done some DIY updates. There was obvious damage to the walls, and carpet. The toilet paper holder was broken off the wall. The bed was quite comfortable. We traveled in February when it was raining and snowing, I was worried that we would be cold. The heater in the room worked well. The bed had one flat sheet that was tucked under the mattress to mimic a fitted sheet, but for obvious reasons did not stay put. The comforter was quite thin. Most of these things could be overlooked because of the inexpensive price. The main thing that I was really bothered by was the lack of hot water. It wasn’t terribly cold, but it definitely made you limit the length of the shower. Luke warm.
Stayed 2 nights in Feb 2025

8/10 Good

Amy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
I am pretty sure given the hair in the sheets on one of the beds that the sheets were unclean. Addiitonally, the floor had a lot of food crumbs and was very unclean.
Stayed 2 nights in Feb 2025

2/10 Terrible

Elise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

4/10 Poor

Nikki

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude Manager

The male manager that runs the property is extremely rude. There was no issue with my reservation or anything to cause him to be so unwelcoming. For such a quaint town this experience left a bad impreesion on friends visiting for a night. The price is fair and the property certainly can use updates and maintaince. If your seeking an affordable place for one night or so this may be ok for you. However, a slight greeting upon arrival would go a much longer way than an outdated property. Will not stay there again!
Stayed 1 night in Jan 2025