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Hotel Terranova

3.0 star property
3-star ski hotel with downhill skiing

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Photo gallery for Hotel Terranova

Deluxe Triple Room
Interior
Exterior
Skiing
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pet-friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carrer de les Abelletes, 5, Pas de la Casa, Andorra, AD200
  • Place, Pas de la Casa Resort
    ‪2 min walk‬
  • Place, TSF4 Solana Ski Lift
    ‪5 min walk‬
  • Place, TSD4 Pas De La Casa Ski Lift
    ‪6 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪100 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

8.6 out of 10
Excellent
(8 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

About the area

Pas de la Casa

Near the slopes.Your stay at this hotel will put you steps from Les Abelletes Lake Trail and a 5-minute walk from Pas de la Casa Resort. Regional Park of the Catalan Pyrenees and TSF4 Solana Ski Lift are also within half a mile (1 km).

What's nearby

  • Les Abelletes Lake Trail - 1 min walk - 0.0 km
  • Pas de la Casa Resort - 2 min walk - 0.2 km
  • TSF4 Solana Ski Lift - 5 min walk - 0.4 km
  • TSF2 Coll Blanc Ski Lift - 5 min walk - 0.4 km
  • TSD4 Pas De La Casa Ski Lift - 6 min walk - 0.6 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 22 min drive
  • La Seu d'Urgell (LEU) - 88 min drive

Restaurants

  • ‪Gino's - ‬2 min walk
  • ‪La Terrasse - ‬3 min walk
  • ‪Popeyes - ‬2 min walk
  • ‪Pic Blanc - ‬2 min walk
  • ‪KSB Kamikaze Surf Bar - ‬4 min walk

About this property

Hotel Terranova

3-star ski hotel with downhill skiing
During the winter, enjoy onsite recreation like downhill skiing and snowboarding. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces.

This 3-star Pas de la Casa hotel is smoke free.

  • 52 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Terranova offers 52 accommodations with fireplaces and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Downhill skiing
  • Snowboarding

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (50 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Fireplace
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 2 (weight limit: 31 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Pet fee: EUR 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Terranova Hotel
Hotel Terranova Pas de la Casa
Hotel Terranova Hotel Pas de la Casa

Hotel Terranova Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 157 reviews
Rating 8 - Good. 65 out of 157 reviews
Rating 6 - Okay. 16 out of 157 reviews
Rating 4 - Poor. 9 out of 157 reviews
Rating 2 - Terrible. 4 out of 157 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service from Sophie.

A great location. Sophie, the lady on reception was really lovely and let us pay to stay a bit later in the room as I felt a little unwell. We really appreciated this. We had a room high up and view of the street and the mountains. Parking was available on the streets nearby at 4.90 euros for 4 hours and free 8pm until 9am. Bring coins. Our triple room was adequate for a one night visit. Thank you to Sophie for excellent customer service
Stayed 1 night in Aug 2025

6/10 Okay

Paula

Stayed 4 nights in Mar 2025

4/10 Poor

Gianluca

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hi there, I've just received a request for feedback and I was hoping I had the opportunity to help mproving your service. There is a lot of scope for improvement but luckily they are all easy fix. I am going to start from the "must change" going progressively to the "nice to have" 1. Mould around the bath and on the wall. This is unacceptable. It takes a bottle of Bleach and a bit of sealant to fix it 2. Nothing complementary other than two bottles of water. Your daily rate would justify a kettle, some tea bags and a couple of biscuits. It makes the customer feel welcome. 3. Furniture is battered 4. The bed for two is too small and the mattress uncomfortable. 5. Only 3 cushions. 6. The doors are not hotel doors. I'm sure there are some fire safety concerns and not compliance with regulation. 7. Breakfast could be improved. There are not vegetarian options for hot breakfast 8. Windows are not sound proof and I got woken up every night by people chatting when walking on the street. It is possibly the worst hotel I have ever been, but with some little changes it can be improved substantially
Stayed 5 nights in Feb 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snowboard trip to Andorra

Very basic hotel but clean and tidy was there for a weeks snowboarding and great value for money
Stayed 3 nights in Jan 2025

4/10 Poor

Keston

Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2025

4/10 Poor

Jennifer

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the middle of town

This hotel is nicely sited within view of many local stores so it very convenient. The Argentine girl on the reception was a delight to speak to regarding the unusual hobby of me and my co-guest. Best of all is staying during April as the rooms cost next to nothing as the ski season is over. The only negative is the room I was in had an audible plumbing type noise from behind the wall which continued through the night.
Stayed 1 night in Apr 2024

8/10 Good

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Tim

Liked: Staff & service, property conditions & facilities, room comfort

A brief visit to Andorra

The hotel is in the middle of Pas de la Casa, there is parking on the surrounding streets, free between 2030-0900. The room was clean and comfortable and breakfast good. The separate cafe on the ground floor is not quite so good. The picture is taken from our room.
Stayed 2 nights in Apr 2023

8/10 Good

Glenn

Liked: Cleanliness, room comfort

Good location, but basic.

Hotel seems to be going under a renovation, no ski lockers, and no real reception, room was very basic, but comfy, and clean. Very close to bus station which was ideal!
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À part l’ascenseur qui ne fonctionnait pas dans l’ensemble, nous avons passé un bon séjour
Stayed 1 night in Aug 2025

8/10 Good

BRUNO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emilie

Stayed 1 night in Aug 2025

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, property conditions & facilities
Séjour en famille tranquille dans la principauté d'Andorre. Un très beau pays de beaux paysages.
Stayed 2 nights in Aug 2025

8/10 Good

PATRICK

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Correct pour le prix

Emplacement idéal, hôtel bien dans l'ensemble, a revoir le confort ds les chambres ( pas de clim, lampe de chevet suspendue au dessus de la tête... ? parquet taché. 1 super 👍💪👌 pour la dame des petits déjeuners... Au plaisir.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait comme toujours

Tres bien. L'arrivée est simplifiée par le check in en ligne. Hôtesse daccueil tres sympathique. Chanbre très confortable, avec une baignoire, l'ideal avec les enfants. Voila quelqies annees que nous venons et nous ne sommes jamais decus.
Stayed 1 night in Jul 2025

10/10 Excellent

Luz María

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar,la atencion de la recepcionistas excepcional.
Stayed 1 night in Jul 2025

10/10 Excellent

Frédéric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne accueil de l hôtel La chambre est propre, belle vue sur la montagne. On a apprécié notre séjour 👌
Stayed 1 night in Jul 2025

10/10 Excellent

Marie-Claude

Stayed 1 night in Jul 2025

10/10 Excellent

Matheo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Dominique

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Médiocre

Très déçu par cet hôtel. De grosses tâches sur les draps. Une chaleur étouffante dans la chambre. Des bruits dans le mur semblables à ceux d'un rongeur. Il faut presque enjamber les toilettes pour pouvoir se doucher...
Stayed 1 night in Jul 2025

8/10 Good

soizic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Froid
Stayed 1 night in May 2025

8/10 Good

Marie Élodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien sauf que la wifi ne fonctionne pas ds la dernière chambre du palier
Stayed 1 night in Jun 2025

8/10 Good

océanne

Stayed 1 night in Jun 2025