Got there chap was friendly, shown the property behind the named lodge, byildeing smelt of stale smoke, had a double and 2 singles in the room a fridge, microwave and kettle didnt notice plates didnt stay long enough, curtain pole was on the wall put of sheer determination, bedside lamp didnt work, room was warm and stuffy smelt stale now fan available, handed the key over and left.
Points forts : Service et personnel, confort de la chambre
Accommodating Owner
Steve was friendly, accommodating and happy to help as we had one or two issues in the room that were rectified when we highlighted this to him. Easy contact was made with him by text message.
The room was fair condition and it was quiet in the night. The shower had good pressure considering we were the top storey.
Property was dirty windows filthy very dated desperately in need of some tlc. Never saw a staff member except for check in. Not enough or change of towels or loo roll I would never stay here again.
Very friendly staff on our arrival & room. No breakfast was served there as per description on Expedia. My husband couldnât stand as itâs a loft room. Asked for clean bedding & towels and only bedding was provided. Stayed 7 days with kids with same towels. Sorry wonât stay again.
We really enjoyed ourselves. |it definitely caters to the working man or family, but at this time it was so good to get a place. The staff was nice and helped us get settled into our room. Everything was clean and tidy. So nice.
It is a good size family room. The guy who checked us in was helpful and friendly. Everything else was disappointing. They don't do breakfasts, although advertised as a 'bed and breakfast'. The carpet is old, worn and filthy and should be replaced. The fridge has home made plywood shelves. Only one light was working.
There were no toilet and bathroom supplies. Even toilet paper I need to call him to get in room. For the rest they said they are out of supplies, no handwash or shower gel. After full day of travel, we went to buy handwas for hotel room from supermarket.
Even at the time of checkout, there was no one on reception at 7:30 am. Phone number was not responding either. We waited then locked and put the key back in room from the window as we were not sure how much we need to wait for someone to show up.
Itâs in total very bad experience.
Very happy with this hotel, it was a nice size family room clean with everything that was needed apart from fridge but as only staying overnight this was not a problem.
Overall the room was clean and spacious and the beds were comfortable. However sound proofing could be better, we could hear every word of the conversation of the room above us. Also could do with providing soap in the bathroom, not a big problem though. What really could be improved is the checking out process. I spent 15 minutes knocking on the main door to hand the keys back, also trying to ring the number to ask someone to come open the door. Was unsuccessful in getting through to anyone so ended up having to post the keys back through the door of the room we stayed in which is not ideal. Would be better to have a key drop off box set up to avoid having to do this. Overall a comfortable stay.
Donât ever go to this property, the room given downstairs was not safe for any couple or family literally anyone who booked. There is no sign of any fire exit . No breakfast to tell us at first . If you need anything no one at recption desk go help. Lack off respect and manners for the guests. We opened a door thatâs connected to our room which was a back door of another property which was not safe as soon as I opened the door the lady which I believe the owner or manager of this guest house start shouting and telling us to get out other I will leave my dog on you. Which was I night mare I couldnât sleep. Also the old spring mattresses and on top they put double mattress to make it look higher. No spoons no shampoo no conditioner they put sign to wash your hands after using toilet but even there wasnât any soup totally waste of money I can find better places around for the same price.
Absolutely rubbish the conditions were very poor and the fact that there was never anyone at the reception was shocking.Not to mention how rude one of the staff were this man was immensely rude.when we arrived we had to wait for a couple of minutes to actually even enter the building then the man who gave us our keys promised us that we would have a fridge and microwave the next morning what happened the next morning there was nothing so when we went out to see what around this place we asked if he could install the fridge and microwave and he said that it would be there by the time we got back and guess what there was again nothing so for our whole stay we had no fridge and microwave which was very disappointing not only that but when we called him to ask where the stuff was he said that it wasnât available for the room we got and started blaming us for no reason at all.Even after all of that when we went to check out there was no one at the reception so we called them soo many times but it just went to voice message.Also on the master bed there was the mattress and then this cheap sponge like thing on top of the mattress.Still going on there were holes in all of the holes and Iâm not even kidding.
Definitely would not recommend it.It is truly horrible
Unable to contact staff, window leaked onto bed,
This is not a B&B as advertised itâs room only and they donât offer breakfast at all,
The house is damp and smells of damp but on a plus side the room and linen were clean.