2/10 Terrible
Yair
Travelled with family
6 Jan 2024
Disliked: Cleanliness, property conditions & facilities
Absolutely terrible stay. Stayed at the main house. This place is plagued with bed bugs, mosquitoes, and ants crawling through the walls. All of our family had bites and rashes all over. Had rodent droppings show up each day of our stay. Every morning we were greeted by dead bugs on the floor. The internet and hot water were nonexistent. Shower was leaking into the bedroom. Can’t turn on the lights at night otherwise you’ll be under a bug attack. Had a cricket the size of a small cat show up in the hallway. Trash wasn’t cleared once in 4 days. To top it off, a power outage left us in the dark with no AC, and no one from the staff was there to help. Guy in the reception was rude and disgusting, told us the owner doesn’t speak English and will not help us, since this is all expected as the property is “located in the middle of nature”. Complete rip-off—avoid at all costs. Explained everything to Expedia, but they did nothing about it. Do yourself a favor and DON’T stay here, it’s a nightmare stay.