4.1 out of 5

"Hotel seems fairly new and nicely equipped. Hotel staff were very nice and accommodating. Our room was fairly clean - noticed a spot by the bed that l ... " More

By a verified traveller on Sat 10 Feb 2018

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Hotel Description

3-star hotel in Northeast Pensacola

In Pensacola

Within a 15-minute walk of this Northeast Pensacola hotel, you'll find Roger Scott Athletic Complex and Cordova Mall. Pensacola State College and University Town Plaza are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free airport shuttle. A 24-hour business center, a coffee shop, and free WiFi in public areas are also on offer.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 127 guestrooms also offer free WiFi and flat-screen TVs with digital channels. Other amenities include MP3 docks, 24-hour room service, and refrigerators.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$300 per night

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible (with Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Pensacola Airport ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Pensacola Airport

Everyone (12) Couples (1) Family (1)
5 out of 5
Room was very clean and stylish. Pool could be a little warmer. Employees were friendly and helpful.

Posted by on 14 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Heather

Thank you so much for sharing your review with us. We are thrilled you had a 5-star stay and loved your room, our cleanliness, and our fantastic staff. We can't wait to welcome you back again very soon!

5 out of 5
Proximity to airport and restaurants. Staff was polite and helpful

Posted by on 23 Mar. 2019

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Comment from Hotel Management

24 Mar. 2019 by Heather

Thanks for sharing your review about your recent stay. We are so happy that you had fantastic time and enjoyed our location and our staff. Come back and see us again the next time you are in the Pensacola area. Thanks for choosing Hyatt Place.

4 out of 5
Property is just fine. Although someone did drop the ball and I was given a king room instead of two queen beds that I had booked. They couldn’t give me what I requested. So my friend had to use the couch pull out and it was not comfortable.

Posted by on 10 Mar. 2019

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Comment from Hotel Management

10 Mar. 2019 by Heather

Thank you for sharing your experience with us. We are pleased you had a wonderful stay and enjoyed our property. Our apologies for the mix up with your room and not having two beds like you requested. I will make sure to pass this along to our management team so they know. We surely do appreciate you choosing us and we hope you come back for another visit soon so we can exceed your expectations. Thanks again.

4 out of 5

Nice hotel, fairly clean room, great breakfast.

Pros: Breakfast
Cons: Little more attention to cleanliness.
Location: Even though located at the airport, no noise. Lots of good restaurants near by, as well as shopping. About a 25 minute drive to the beach.
Hotel seems fairly new and nicely equipped. Hotel staff were very nice and accommodating. Our room was fairly clean - noticed a spot by the bed that looked like something had spilled and not cleaned up, but was removed by housekeeping. The complimentary breakfast was great. Food selections were great and very tasty.

Posted by , from Lexington, KY on 10 Feb. 2018

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Comment from Hotel Management

21 Feb. 2018 by Emily

Thank you, Jeff, for taking the time to leave a review and for choosing to stay with us! We are happy to know that you enjoyed your stay, from the yummy food to the helpful staff. We are sorry to hear that our cleanliness was not up to par, and I have passed on your comments to management, so that we can use it to improve. We hope to welcome you back soon, for an even better stay!

2 out of 5
I’ve stayed at the Hyatt Place in the past, but I will not be staying there again after my last experience. After booking a room with a king and a shower, I was given a room with two queens and a bath. The staff were very unhelpful. My credit card was billed twice for my room, and my trip was more stressful because of my stay. Overall, the experience was not relaxing. I paid money to stay at the Hyatt but spent the entire time feeling unwelcome.

Posted by , from Pensacola, FL on 22 Dec. 2017

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5 out of 5
Pros: it was good
Cons: it was good
Location: it was good
It was a good stay . I was happy until I had to write so much on this review. This upset I wish the review took less time. I would do more reviews if they were shorter.

Posted by , from Penscola on 22 Dec. 2017

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Comment from Hotel Management

27 Dec. 2017 by Online Concierge

Thank you Cole for coming to stay with us and for taking your time to give us this great review. We are so pleased to know that you enjoyed your stay in Pensacola. We cannot wait to welcome you back again. - Liz

1 out of 5

Hotel staff was not truthful/lied.

Pros: Nothing
Cons: don't lie to customers and lie to try to get out of another lie.
Location: Airport
Received a voucher from American Airlines to stay at this hotel. Walked over to the hotel and the hotel staff told us that they were all booked, and we had to find somewhere else to stay. Walked back over to the airport, American Airlines was unable to find anything close to the airport (not impressed with AA either), so I decided to go onto my Travelocity App and look. First that popped up was this hotel and that there were still rooms available. So I booked it with AA telling me they could refund me with copy of receipt. Walked back over and they did have a room available, they just didn't want to use one of their last rooms up with a voucher from AA. I know they had a room available bc the hotel staff walked away right away when we showed her the voucher, and went back to talk to a manager. I'm guessing the "manager" told her not to accept the voucher to leave a room open for a customer that would pay full rate like I did thru the Travelocity App. I called out the hotel staff and they continued to lie about what happened. Not being upfront with customers is not a way to do business. Def will look elsewhere when booking hotels from now on.

Posted by on 5 Apr. 2017

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5 out of 5

Very comfortable

We stayed one night and enjoyed a very clean, comfortable and convienient stay.

Posted by , from Las Vegas on 5 Apr. 2017

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5 out of 5
Restaurant food was excellent! Great place to stay, near airport! Clean rooms!

Posted by on 16 Sep. 2016

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5 out of 5

Nice hotel

No complaints. Friendly staff and clean hotel. Prompt service to each request.

Posted by on 3 Aug. 2016

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Comment from Hotel Management

17 Aug. 2016 by Dylan - Assistant General Manager

Dear Valued Guest, Thank you for taking the time to review our Hyatt Place Pensacola Airport location. We are glad to hear that you enjoyed our friendly staff and clean hotel. We would love to see you again the next time your travel needs bring you back to the Pensacola area. Kindly, Dylan Loft Assistant General Manager

About the Hyatt Place Pensacola Airport

Location 161 Airport Ln, Pensacola, FL 32504

Property Features

Hyatt Place Pensacola Airport offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1100 square feet (102 square meters). A terrace, tour/ticket assistance, and concierge services are also featured at Hyatt Place Pensacola Airport. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3-star Pensacola hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Pensacola, FL (PNS-Pensacola Intl.) (0.5 km / 0.3 mi)
  • Train station: Pensacola Station (4.6 km / 2.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Hyatt Place Pensacola Airport offers 127 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Gallery Cafe - This café specializes in American cuisine and serves lunch and dinner. A children's menu is available. Open 24 hours.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.