2/10 Terrible
Paul
31 Jan 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel stay I have ever experienced. While checking in I had to listen to a conversation on speaker phone while the guy checked me in. The person on the other side hurled profanities around like it was her job. The only thing I remember the guy saying was I’m at work can you stop cursing. I was able to check in early with the help of a manager however the sun shade in the room broke while closing it with the remote. I was told there was no one there that would be able to fix it until Monday which would be two days later and I would be gone. At 315pm I asked to be placed in a different room. Mind you the room that I was initially placed in was a handy cap room which was not what I booked. They attempted to place me in another handy cap room. I asked to be placed in the type of room that I booked online I was told was there were no other rooms available as they were completely booked. At the time there was a total of 4 cars in the parking lot. I finally was able to speak with a manager and they placed me in the correct room. As I stated, the worst experience ever and I have stayed in multiple hotels in Cordel!!
Paul
Stayed 1 night in Jan 2024