Mercure Perth On Hay

4.0 star property
4-star hotel near St. Mary's Cathedral

Choose dates to view prices

Photo gallery for Mercure Perth On Hay

Exterior
City view from property
Standard Room, 2 Single Beds
Exterior
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
417 Hay Street, Perth, WA, 6000
  • Royal Perth Hospital
    ‪5 min walk‬
  • Hay Street Mall
    ‪7 min walk‬
  • Elizabeth Quay
    ‪12 min walk‬
  • Perth, WA (PER)
    ‪18 min drive‬

Room options

Standard Triple Room, 3 Single Beds

  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

Deluxe Room, 1 King Bed, Accessible, Balcony

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, Balcony

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed, Balcony

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Perth

Central Perth getaway .With a stay at this Perth Central Business District hotel, you'll be steps from Perth Concert Hall and St. Mary's Cathedral. Central Law Courts and Perth Mint are also within half a mile (1 km).

What's nearby

  • Perth Mint - 4 min walk - 0.4 km
  • Royal Perth Hospital - 5 min walk - 0.5 km
  • Hay Street Mall - 7 min walk - 0.7 km
  • Murray Street Mall - 9 min walk - 0.8 km
  • Elizabeth Quay - 12 min walk - 1.1 km

Getting around

  • Perth Station - 12 min walk
  • Perth Airport (PER) - 18 min drive

Restaurants

  • ‪Bench Espresso - ‬3 min walk
  • ‪Haven Lounge - ‬3 min walk
  • ‪Firewater Grille - ‬2 min walk
  • ‪Offshoot Coffee - ‬3 min walk
  • ‪Dôme Cafà - ‬2 min walk

About this property

Mercure Perth On Hay

4-star hotel near St. Mary's Cathedral
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Event space at this hotel measures 1981 square feet (184 square meters) and includes a conference center. The business-friendly Mercure Perth On Hay also features concierge services, express check-out, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Perth hotel is smoke free.

  • 126 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 1981 sq ft of conference space
  • 184 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Mercure Perth On Hay offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Perth hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Japanese, Thai

Similar properties

Property amenities

Family friendly

  • Dining table
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 29.50 per person
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29.5 per person
  • Covered self parking fee: AUD 35 per night
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

WiFi is provided up to 1 MB for up to 4 devices.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Perth Travelodge
Travelodge Hotel Perth
Travelodge Perth
Perth Travel Lodge
Travel Lodge Perth
Travelodge Perth Hotel Perth
Travelodge Hotel
Travelodge
Travelodge Hotel Perth
Mercure Perth On Hay Hotel
Mercure Perth On Hay Perth
Mercure Perth On Hay Hotel Perth

Mercure Perth On Hay Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 345 out of 1000 reviews
Rating 8 - Good. 427 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

MICHAEL ANDREW

Disliked: Cleanliness, amenities, property conditions & facilities
Very old; there are more affordable options. 5–6 drink bottles of trash were discovered beneath the bed. The conditions of the hair and soup mount to the bathroom were vacant. The halls are really odorous. The staff's friendliness did not surprise me.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good much obligex
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Travelled with partner
Liked: Staff & service
Noisy rooms are a bit outdated
Stayed 1 night in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, amenities
For a old building. Was plesant
Stayed 3 nights in Jan 2025

8/10 Good

Micah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Sherylee

Stayed 4 nights in Dec 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Brett Thomas

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Heidi

Stayed 4 nights in Nov 2024

4/10 Poor

Selina

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cleaned to an ok standard but is in need of updating. The restaurant is very slow service with below average food and high prices but the breakfast is really good. The service is awful!! 24 hour reception took 27 calls prior to answering and was then told to come to reception to collect extra coffee/sugar because only one staff on duty. Check in and check was simple and efficient using self check in. Far too highly priced even for NYE for condition and service levels.
Stayed 1 night in Dec 2024

6/10 Okay

Gene

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The most disappointing thing about our stay was that they had acknowledged my request for adjoining rooms, as I was travelling with my elderly mum, back in August. Turning up for check-in I'm told by the manager that they'd overbooked and we could either have cheaper adjoining rooms with no balcony, or 2 separate rooms with balconies. I would think that once the hotel acknowledges your request for a specific room type, they would then reserve it for you. If it's the case where they're unable to reserve the room, then at the very least to inform us prior to arrival that they can't honour the request. After a heated exchange with the manager who decided that my 73 year old mum was accusing him of cheating us, to which he threatened to cancel our booking altogether, I de-escalated the situation, with him finally upgrading our rooms to King with balconies side by side and free breakfasts. So although the solution was favourable to us in the end, it was unfortunate to have travelled all the way we did to encounter this issue on check-in. It did leave a sour taste when having any interaction with the staff. The rooms themselves were dated and in need of renovations. Stains in the toilet, a constantly running cistern, a quarter panel bathtub shower which sprayed water everywhere. The balcony door was broken and unable to be locked. The air conditioner had a mind of its own and was either freezing cold or blowing hot air. Housekeeping didn't replace used coffee cups. The list goes on
Stayed 3 nights in Dec 2024

6/10 Okay

Nadeeka De

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are not clean enough, good location but expensive parking
Stayed 5 nights in Dec 2024

8/10 Good

Mahendranath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room service and restaurant menu

Stayed 1 night in Dec 2024

10/10 Excellent

Zelma

Stayed 5 nights in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 4 nights in Dec 2024

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Nick

Stayed 2 nights in Dec 2024

8/10 Good

James, Somerville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Dec 2024

6/10 Okay

Heather

Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just an old property with limited parking spaces.
Stayed 4 nights in Nov 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean

We had a one night stay - the staff were friendly, check in was easy, the cafe/restaurant made great coffee! The bathroom was old style, but clean, the bed was super comfy. Our room looked across to a park.
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What you need

A convenient place to stay in the Perth CBD. The service was great at accommodating my requests. Would stay there again.
Stayed 2 nights in Nov 2024

2/10 Terrible

Hayley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No parking available for all guests Room Service was 1.5 hours late Room smelled of bleach Elevator smelled of smoke Just an awful experience overall Will never return
Stayed 3 nights in Nov 2024