Skip to main content
Beginning of main content

"Great location. Excellent price. Rooms were clean and big. Elevators are slow . Give yourself time to get to and from your room. The wait can be 10 m ... " More

By a verified traveller on Sun 22 Sep 2019

Enter dates to see availability

Hotel Description

3.5-star hotel near Rittenhouse Square

Heart of Philadelphia

A stay at this Center City hotel places you steps from Academy of Natural Sciences and within a 10-minute walk of City Hall. Also, Walnut Street is within half a mile (1 km) and Rittenhouse Square is within 2 miles (3 km).

Business services

This hotel features a 24-hour fitness center and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. A terrace, a grocery/convenience store, and WiFi in public areas are also on offer.

Kitchenettes, WiFi

The 288 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as sofa beds and TVs with cable channels. Living rooms, WiFi, and wired Internet are also available.

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$176* Per night/room 12 Apr. - 13 Apr.

Suite, 1 King Bed with Sofa bed (Parkway View)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, City View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Embassy Suites Philadelphia Center City ratings based on 20 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites Philadelphia Center City

Everyone (11) Couples (1) Family (9)
2 out of 5
I didn’t like the room service.. food served on paper plates, they forgot part of my order and the food was horrible

Posted by on 7 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

29 Oct. 2019 by Ricardo A., Rooms Management

Dear valued guest, I truly apologize about the quality of the room service. I assure you that we are making changes in that area to ensure much better experiences in the future. I will certainly share your feedback with the restaurant team for immediate follow-up. Thank you for sharing your feedback and for choosing to stay with us.

4 out of 5
Great location. Excellent price. Rooms were clean and big. Elevators are slow . Give yourself time to get to and from your room. The wait can be 10 minutes , we walked down 11 flights of stairs to get to lobby, the free breakfast had a lot of selections for a free buffet but the floor was filthy and sticky . Kind of made me not want to eat,

Posted by on 22 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

27 Sep. 2019 by Ricardo A., Rooms Management

Thank you for your feedback and for staying with us! I' delighted that your overall experience was positive. I will certainly take your feedback regarding the restaurant back to our team for immediate follow up. Thank you again and I hope we''ll have another opportunity to be of service.

4 out of 5
The location is convenient to area attractions and dining. The hotel staff is very hospitable.

Posted by on 14 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

27 Sep. 2019 by Ricardo A., Rooms Management

Thank you so very much for your kind feedback. Please visit us again the next time you're in the Philadelphia area!

2 out of 5
Haven’t been to this hotel for about 3 years but was disappointed in the room and service. I have stayed here many times before in previous 10 years prior to this weekend Upgrade to the room was just ok, $250 a night and we left the do not disturb sign on the door when we left for the day, when we returned no room made up . Called downstairs and they said did you leave the do not disturb door hanger on the door , “of course I did” duh!! , how long do you wait to make up the darn room , really?? How many of you accidentally left the do not disturb sign on your door when leaving your room, give me a break. So I called up at 5 pm can you please make up the room now , sure they said, come back at midnight - no room made up no towels, dirty bathroom, sheets , everything left the same way we left it , exactly what I want from a $250 a night hotel, incredible service not! So they took off $100 for the 2 night, big deal, overall experience was bad, free breakfast was meh! Ate at Marathon diner the second day, I needed something other than bulk food. probably won’t stay here again for that kind of money! Really disappointed. Whoever is running that place is doing a good job of running it into the ground.

Posted by on 15 Jul. 2019

Was this review helpful to you?
2 out of 5
The breakfast was over the top fantastic. Don't go late or you will be standing in line or worse waiting for a table. Had laundry facilities. Travelocity didn't reveal parking was $56/day. Valet was mandatory so wait for car around 5-10 minutes. Wait for elevators typically 10 minutes. Had to take the stairs 95% of the time. So make sure you get a room on the first 6 floors only! Didn't provide 2nd bar of soap for shower or extra roll of toilet paper so had to special order. Must get breakfast tickets at front desk for every single day or you can't get in. They gave them to me at check-in but were one day short so had to go back to front desk again. Would not go back unless I was forced.

Posted by , from Suwanee, GA on 8 Jul. 2019

Was this review helpful to you?
4 out of 5
Nice Location and the City Center of Philadelphia.

Posted by on 2 Jul. 2019

Was this review helpful to you?
3 out of 5
Cleanliness was an issue. Room could have been cleaner.

Posted by , from Massachusetts on 1 May 2019

Was this review helpful to you?
4 out of 5
Great location! Friendly staff, nice breakfast. Loved the free cocktail hour! The rooms are modern and cool. I do think the architects were trying a little too hard when they conceived the floor plan, but it is unique. Drawbacks: Bathroom was a little small and There were tons of young athletes in the building for some huge track event so it got pretty loud on Saturday night. They could have done better with sound proofing.

Posted by on 30 Apr. 2019

Was this review helpful to you?
5 out of 5
In town for Fleetwood Mac concert which got cancelled. Drowned our sorrows at the free happy hour which was from 5-7:30. A nice perk! Breakfast offered a wide variety of options...more than other hotel breakfasts. Room was very spacious and clean...would definitely stay here again!

Posted by on 9 Apr. 2019

Was this review helpful to you?
4 out of 5

Posted by on 14 Mar. 2019

Was this review helpful to you?

About the Embassy Suites Philadelphia Center City

Location 1776 Benjamin Franklin Pkwy, Philadelphia, PA 19103

Property Features

A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. There's an onsite 24-hour business center. You can enjoy a drink at the bar/lounge. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Embassy Suites Philadelphia Center City. For a fee, parking is available. This 3.5-star Philadelphia hotel is smoke free.

  • 288 guestrooms or units
  • 28 levels
  • Built in 1966
  • Bar or lounge
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Separate living room1
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (18.1 km / 11.2 mi)
  • Train station: Philadelphia 30th St Station (1.9 km / 1.2 mi)
  • Metro station: City Hall Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Embassy Suites Philadelphia Center City offers 288 accommodations with safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with queen sofa beds. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Philadelphia hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in February 2017.

  • In-room kitchenette
  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Valet parking fee: USD 56 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Philadelphia Center City
  • Embassy Suites Philadelphia Center City
  • Embassy Suites Philadelphia
  • Philadelphia Embassy Suites
  • Embassy Suites Philadelphia Center City Hotel
  • Embassy Suites Philadelphia Center City Hotel
  • Embassy Suites Philadelphia Center City Philadelphia
  • Embassy Suites Philadelphia Center City Hotel Philadelphia
url importing https://www.travelocity.ca/Philadelphia-Hotels-Embassy-Suites-Philadelphia-Center-City.h9004-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.