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The Windsor Suites

4.0 star property
4-star hotel near Pennsylvania Convention Center

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Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, sun loungers
Fountain
City view from property
Premium bedding, pillowtop beds, in-room safe, individually decorated
2 bars/lounges

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Place, Benjamin Franklin Parkway
    ‪5 min walk‬
  • Place, Pennsylvania Convention Center
    ‪6 min walk‬
  • Place, Rittenhouse Square
    ‪9 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Skyline Club Level)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Skyline Club Level)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds (Skyline Club Level)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed (Skyline Club Level)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Discovery)

Suite (Discovery)

Suite (Discovery)

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom (2 Doubles)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 Bedroom (2 Doubles)

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (King)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 Bedroom (King)

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed (Club Level)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Studio, 1 King Bed (Club Level)

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(34 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Balcony

Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Studio, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Studio, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(20 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Studio, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

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About the area

Philadelphia

Center City stay.Within a 15-minute walk of this Center City hotel, you'll find Pennsylvania Convention Center and Reading Terminal Market. Also, Rittenhouse Square is within half a mile (1 km) and Philadelphia Museum of Art is within 2 miles (3 km).

What's nearby

  • Benjamin Franklin Parkway - 5 min walk - 0.4 km
  • Pennsylvania Convention Center - 6 min walk - 0.6 km
  • City Hall - 8 min walk - 0.7 km
  • Rittenhouse Square - 9 min walk - 0.8 km
  • Reading Terminal Market - 10 min walk - 0.9 km

Getting around

  • Suburban Station - 3 min walk
  • 30th St Station - 20 min walk
  • Philadelphia Intl. Airport (PHL) - 22 min drive

Restaurants

  • ‪Wawa - ‬1 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Victory Brewing Company - ‬1 min walk
  • ‪Shay’s Steaks - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

The Windsor Suites

4-star hotel near Pennsylvania Convention Center
The Windsor Suites offers its guests a fitness center and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2072 square feet (192 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Windsor Suites. Parking is available for a fee.

This 4-star Philadelphia hotel is smoke free.

  • 171 guestrooms or units
  • 24 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2072 sq ft of conference space
  • 192 sq m of conference space
  • Built in 1963
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
The Windsor Suites offers 171 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Covered valet parking fee: USD 57 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Prepaid debit cards are not accepted for any bookings or onsite payments.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

Property Registration Number 216536

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1634 out of 2560 reviews
Rating 8 - Good. 471 out of 2560 reviews
Rating 6 - Okay. 227 out of 2560 reviews
Rating 4 - Poor. 107 out of 2560 reviews
Rating 2 - Terrible. 121 out of 2560 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2026

4/10 Poor

Maureen

Stayed 2 nights in Nov 2025

6/10 Okay

Nicole

Liked: Cleanliness, amenities
It’s listed online as a four-star hotel, but it’s clearly in the condition of a three-star. The bed sits on a low wooden box frame that’s scratched and scuffed, and the headboard shows the same wear. Behind the headboard, there’s a wide gap exposing a dusty radiator. The bed itself has no spring or balance, so I didn’t sleep on it — I spent the night on two chairs instead, since I prepaid for just one night. The floors are brown wood-linoleum, and scuff marks can be seen on nearly every door. While the bathroom and bedding appear clean, the overall condition of the room feels neglected. There’s rust in the sink drain, a crooked fan vent in the kitchenette, an outdated stove and refrigerator, misaligned cabinet doors, and a patch on the ceiling where a repair was made. The staff is very kind, but I would never stay here again. This is not a four-star property by any realistic standard. I don't think I should have paid what I did pay thinking that this was a four star hotel that's clearly a three-star hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Travelled with partner
Liked: Amenities, property conditions & facilities
Super large suite with stove, full size stove and large walk-in closet. Small bathroom but plenty of hot water in the shower.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Stayed 2 nights in Oct 2025

10/10 Excellent

Shrinath

Stayed 1 night in Nov 2025

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel in general is nice and looks appealing. The rooms are rather large, but our room had a LOT of deferred maintenance issues including the following: 1. Kitchen Outlets for Coffee maker did not work. Had to move the coffee maker into the bedroom area to use it. 2. Bathroom door did not close. When you closed it, it would pop right open because the hinges were misaligned. 3. Google TV box kept freezing up and we would have to reboot the box behind the TV. We rebooted it 3 times over a 2 day stay. 4. Room was extremely hot. The entire hotel uses some type of shared system so when it's cold out, the AC only works as a heater. Our room was stuck at 75 degrees. We had to keep the windows open to try and get some air, but then it was too loud to sleep. We called down for a fan and they said they could bring us a heater as everyone was complaining their rooms were too cold. I guess we were getting all of their heat. They did manage to find a fan and bring it to us which helped, but it was still way too hot for us in our room. Overall, the location is great and it's a nice looking hotel. The Irish Pub in the lobby is great. Despite these positives, I highly doubt we would ever stay in this hotel again and I cannot in good conscience recommend it to anyone.
Stayed 2 nights in Oct 2025

8/10 Good

Kyla

Travelled with partner
Disliked: Cleanliness
Staff were very nice & helpful. Rooms need updated, not likely to happen due to the age of the building. Cleaning could be improved, not only overall but the day to day cleaning was below average. We requested to change the sheets due to the number of days we stayed, but this was never done. (Same stain was on the sheet & comforter from day 1.) Dishes were left in the sink. Great location & pub downstairs.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience! Front desk staff was phenomenal and friendly. Room was huge, the size of a large one bedroom apartment. Great location. Walking distance to all museums, City Hall, Reading market, Love Park.
Stayed 3 nights in Sep 2025

8/10 Good

DEYMEN, Brooklyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2025

10/10 Excellent

JEONGHO,

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room's condition was good!
Stayed 1 night in Oct 2025

8/10 Good

Madison

Stayed 2 nights in Oct 2025

8/10 Good

carol

Liked: Cleanliness, staff & service, amenities
Staff very friendly. Shower was very outdated and needed to be updated to fit the standard of the hotel. I am not happy how a left behind object was not located and how you meed to go to a separate website. A wet rain jacket left behind a door was a simple fix to obtain when discovered within a hour of departure, yet it has been 3 days and unable to locate item. So my conclusion is staff stole it. That makes it hard to want to stay there again. the hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
clean comfortable quiet well equipped rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Angel

Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even though we stay for only one night, there's definitely exceeded expectations and we love it
Stayed 1 night in Oct 2025

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The location was perfect. The staff was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Stayed 1 night in Oct 2025

10/10 Excellent

Franco

Stayed 1 night in Oct 2025

10/10 Excellent

Luis A.

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, property conditions & facilities
Sheets were stained in every room. We had to find a new hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Phumthep

Stayed 4 nights in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfort room. Front desk staff were friendly and helpful. Hotel was close to everything.
Stayed 4 nights in Oct 2025

6/10 Okay

Stephen

Stayed 1 night in Oct 2025

10/10 Excellent

Yolande

Stayed 1 night in Oct 2025