The Windsor Suites

4.0 star property
4-star hotel near Pennsylvania Convention Center

Choose dates to view prices

Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, sun loungers
2 bars/lounges
Fountain
1 bedroom, premium bedding, pillowtop beds, in-room safe
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service

Explore the area

Map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Pennsylvania Convention Center
    ‪6 min walk‬
  • Rittenhouse Square
    ‪9 min walk‬
  • Reading Terminal Market
    ‪10 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

Club Studio, 1 King Bed (Premium Club Level)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(8 reviews)
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room (Premium Club Level, Murphy)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(20 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Queen Beds (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed (Skyline Club Level)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(7 reviews)
  • 79 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Club Suite, 1 King Bed (Skyline Club Level, Murphy)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Discovery)

  • 90 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

8.8 out of 10
Excellent
(14 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Studio, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Deluxe Studio, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, 2 Bathrooms

  • 65 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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About the area

Philadelphia

Center City stay.Within a 15-minute walk of this Center City hotel, you'll find Pennsylvania Convention Center and Rittenhouse Square. Also, Reading Terminal Market is within half a mile (1 km) and University of Pennsylvania is within 2 miles (3 km).

What's nearby

  • Pennsylvania Convention Center - 6 min walk - 0.6 km
  • Rittenhouse Square - 9 min walk - 0.8 km
  • Reading Terminal Market - 10 min walk - 0.9 km
  • Philadelphia Museum of Art - 2 min drive - 2.1 km
  • Liberty Bell Center - 2 min drive - 2.2 km

Getting around

  • Suburban Station - 4 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
  • Philadelphia Intl. Airport (PHL) - 15 min drive

Restaurants

  • ‪Local - ‬3 min walk
  • ‪Victory Brewing Company - ‬1 min walk
  • ‪Urban Farmer - ‬3 min walk
  • ‪Tir Na Nog - ‬2 min walk
  • ‪Con Murphy's Irish Pub - ‬1 min walk

About this property

The Windsor Suites

4-star hotel near Pennsylvania Convention Center
The Windsor Suites offers its guests a fitness center and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3544 square feet (329 square meters) and includes conference space. A rooftop terrace, a library, and a vending machine are also featured at the business-friendly The Windsor Suites. Parking is available for a fee.

This 4-star Philadelphia hotel is smoke free.

  • 171 guestrooms or units
  • 24 levels
  • 2 dining venues
  • 2 bars or lounges
  • 3544 sq ft of conference space
  • 329 sq m of conference space
  • Built in 1963
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
The Windsor Suites offers 171 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Prepaid debit cards are not accepted for any bookings or onsite payments.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

Property Registration Number 216536

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1175 out of 1878 reviews
Rating 8 - Good. 360 out of 1878 reviews
Rating 6 - Okay. 174 out of 1878 reviews
Rating 4 - Poor. 71 out of 1878 reviews
Rating 2 - Terrible. 98 out of 1878 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t care for the vallet parking but I understand, overall good stay
Stayed 1 night in May 2025

10/10 Excellent

Cortni

Stayed 3 nights in Apr 2025

4/10 Poor

Stacey

Disliked: Cleanliness, property conditions & facilities, room comfort

We won’t be coming back.

We retuned to the Windsor Suites after a good stay in February. I selected the optional early check-in, for which I paid. And was able to access our room even earlier than anticipated. The room was dirty. I mentioned my concerns and the hotel sent a very nice and helpful housekeeper up to the room to address the bathroom. I appreciated that! The room was dated. I’m assuming our room in February was more recently updated. The furniture was gross and the bed uncomfortable. We could barely get out of it, as it was in a low to the ground “wood” frame all the way around. I didn’t not feel comfortable at all in this room. We won’t be coming back.
Stayed 1 night in Apr 2025

4/10 Poor

BASIL

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
First, there was no disclosure upon booking that the climate control for individual rooms were set to one temperature setting for the whole building. No control for the guest to choise the comfort setting. We had to borrow fans to cool room. This is a very important detail when booking, Hotels .com must do better in screening hotels. Plus water pressure for showers trickled out .very low. Also the Irish restauraunt attached CONMURPHYS in the lobby We were eating outside where a mouse was running around in dinning area. Even our server saw it told the manager. My family member lost there appetite. When we asked if they can compensate for this incinvience. They said they cant do notning about it. Unacceptable. So I would not stay here again or recommend. We have been using hotels .com for years. I dont want to give any bad reviews. But stays like this .
Stayed 2 nights in Apr 2025

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Staff is wonderful, area is fine, lack of A/C in the spring makes it almost impossible to sleep at night when it’s humid.
Stayed 2 nights in Apr 2025

8/10 Good

Huda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Thema

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints

My stay was great. It was only for a day but the front desk was very helpful and welcoming. The room was very clean and I have no complaints
Stayed 1 night in Mar 2025

8/10 Good

Markus

Stayed 3 nights in Apr 2025

6/10 Okay

Brandon

Stayed 1 night in Mar 2025

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2025

2/10 Terrible

Gail

Stayed 1 night in Mar 2025

8/10 Good

Viana Lindo

Stayed 1 night in Mar 2025

10/10 Excellent

Gabrielle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here during race weekend, and the location was super convenient to the start/finish. I was so surprised how beautiful the room was! Will definitely return to this property for my next Philly trip.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela Terese

Stayed 4 nights in Mar 2025

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our evening away and all was exceptional during our stay
Stayed 1 night in Apr 2025

8/10 Good

Unique

Liked: Property conditions & facilities
N/a
Stayed 2 nights in Mar 2025

8/10 Good

curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was massive, and clean. Good lication
Stayed 1 night in Mar 2025

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

This hotel is perfect and Lou is great. He should be there 24/7 to greet your guests, we always looked forward to seeing him when we were coming in and out from our adventures. Rooms are really big and views are amazing
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. Hotel dated and ac/heat didn't work
Stayed 2 nights in Mar 2025

10/10 Excellent

Nishad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sierra

Stayed 4 nights in Mar 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Philadelphia

Great and friendliest service ive ever had at a hotel. From all the valet men, front desk clerks, lobby attendant (Al?), housekeeper who rode with us in the elevator and thanked us for staying there and others along the way, it was so great. And a huge room with a balcony, it was awesome. Its now our goto place in Philadelphia. And price was samevor better than others in that great part of the city.
Stayed 1 night in Mar 2025

6/10 Okay

Sheila

Travelled with family
Liked: Staff & service
The Irish pub on the first floor was great. Hotel had Decent security features but our room door and its locking hardware had previously been damaged and seemed unreliable yet the mgr denied it should be concerning to us and so wouldn’t let us switch to a different room.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Location was great. Rooms are dated but had everything we needed and spacious. Great little getaway.
Stayed 3 nights in Mar 2025