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5.0 out of 5

"Very friendly, accommodating staff. Room was great and so was the view. Central location but very quiet street. Breakfast choices and presentation was ... " More

By a verified traveller on Sun 18 Aug 2019

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Hotel Description

4-star Art Deco aparthotel near Riverside, connected to a shopping center

Central Phnom Penh getaway

Within a 10-minute walk of this Phnom Penh City Centre aparthotel, you'll find Riverside and Royal Palace. Independence Monument and NagaWorld Casino are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this Art Deco aparthotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and perks like free self parking.

Free Internet, fireplaces

The 54 soundproofed apartments offer free WiFi and free wired Internet, as well as room service. Other amenities include kitchenettes, fireplaces, and LED TVs with cable channels.

Studio Double with City view

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $86* Per night/room 7 Apr. - 8 Apr.

Studio Twin View

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premier Double Room with Temple view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Palace Gate Family Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Palace Gate Hotel & Residence By EHM ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Palace Gate Hotel & Residence By EHM

5 out of 5
Very friendly, accommodating staff. Room was great and so was the view. Central location but very quiet street. Breakfast choices and presentation was perfect. Nice quiet dining room with no huge crowds fighting for food. Great overall boutique hotel with value for money and curb appeal. Decor in lobby is tastefully appointed and the daily lemongrass thirst quencher hits the spot each time. Would definitely recommend this property.

Posted by on 18 Aug. 2019

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Comment from Hotel Management

29 Aug. 2019 by Samkot

Dear Sir or Madam, Greetings from Palace Gate Hotel & Residence! Thank you very much for chosen our hotel for you stay in Phnom Penh. We are really appreciated your review it is our pleasure to hear that you had enjoy your stay here. we hope fully that have chance to serve you again soon. Have a nice day! best regards, Samkot

About the Palace Gate Hotel & Residence

Location 10B, St. 264, Sangkat Chaktomok, Phnom Penh, 1202

Property Features

Palace Gate Hotel & Residence By EHM offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Palace Gate Hotel & Residence By EHM. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Phnom Penh aparthotel.

  • 1 building
  • 54 guestrooms or units
  • 9 levels
  • Built in 2013
  • Manager's reception (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Offsite parking reservations required

Transport

  • Train station: Phnom Penh Railway Station (2.8 km / 1.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Palace Gate Hotel & Residence By EHM offers 54 air-conditioned accommodations with fireplaces and safes. Rooms open to balconies. Beds feature Egyptian cotton sheets. A pillow menu is available. 42-inch LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchenette
  • Fireplace
  • Private balcony
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Egyptian cotton linens
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The aparthotel hosts a free manager's reception daily.

Palace Gate Hotel & Residence By EHM has a restaurant on site.

Late night fare is available from room service (during limited hours).

Spa Services

  • Massages
  • Deep tissue massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Palace Gate Hotel & Residence By EHM offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Palace Gate Hotel & Residence By EHM

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free 7
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Meliya Aparthotel Phnom Penh
  • Chateau Meliya Aparthotel
  • Chateau Meliya Phnom Penh
  • Chateau Meliya
  • Gate & By Ehm Phnom Penh
  • Palace Gate Hotel Residence
  • Palace Gate Hotel Residence By EHM
  • Palace Gate Hotel & Residence By EHM Aparthotel
  • Palace Gate Hotel & Residence By EHM Phnom Penh
  • Palace Gate Hotel & Residence By EHM Aparthotel Phnom Penh

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.