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Poulo Wai Hotel and Apartment

4.0 star property
4-star spa hotel near Central Market

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Poulo Wai Hotel and Apartment

Photo gallery for Poulo Wai Hotel and Apartment

Front of property
Deluxe King Bed
4 restaurants, breakfast served
Rooftop terrace
Interior entrance

Overview of Poulo Wai Hotel and Apartment

Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
#71-73, Street 174, Sangkat, Phsar Thmey III Khan Doun Penh, Phnom Penh, 12208
  • Popular LocationCentral Market7 min walk
  • Popular LocationRoyal Palace10 min walk
  • Popular LocationPhnom Penh Night Market2 min drive
  • AirportPhnom Penh (PNH-Phnom Penh Intl.)26 min drive

Room options

View all photos for Deluxe King Bed

Deluxe King Bed

Deluxe King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Landmark King Bed

Landmark King Bed

Landmark King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Executive

One Bedroom Executive

One Bedroom Executive

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Executive

Studio Executive

Studio Executive

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Executive Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Single Bed

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Executive Suite, 1 Single Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Landmark King Bed with Balcony

Landmark King Bed with Balcony

Landmark King Bed with Balcony

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Landmark Twin Bed

Landmark Twin Bed

Landmark Twin Bed

  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Landmark Twin Bed with Balcony

Landmark Twin Bed with Balcony

Landmark Twin Bed with Balcony

  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Landmark Triple (3 Single Beds)

Landmark Triple (3 Single Beds)

Landmark Triple (3 Single Beds)

  • 40 sq m
  • Sleeps 4
  • 3 Twin Beds

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The price is CA $50
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CA $62 total
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About the area

Phnom Penh

Central Phnom Penh getaway .Within a 10-minute walk of this Phnom Penh City Centre hotel, you'll find Central Market and Royal Palace. Riverside and Independence Monument are also within 2 miles (3 km).

What's nearby

  • Central Market - 7 min walk
  • Royal Palace - 10 min walk
  • Riverside - 13 min walk
  • Wat Phnom - 2 min drive
  • Phnom Penh Night Market - 2 min drive

Getting around

  • Phnom Penh Railway Station - 16 min walk
  • Phnom Penh Intl. Airport (PNH) - 28 min drive

Restaurants

  • Kravanh - 1 min walk
  • Le Deli Bistro Gourmet - 4 min walk
  • Mondolkiri Restaurant - 3 min walk
  • 54 Langeach Sros - 4 min walk
  • D'Wau Restaurant - 4 min walk

About this property

Poulo Wai Hotel and Apartment

4-star spa hotel near Central Market
Poulo Wai Hotel and Apartment offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and 4 meeting rooms are available. Event space at this hotel measures 1464 square feet (136 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the business-friendly Poulo Wai Hotel and Apartment. A shuttle from the airport to the hotel (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

  • 196 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • 1464 sq ft of conference space
  • 136 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar by the pool
Poulo Wai Hotel and Apartment offers 196 air-conditioned accommodations with minibars and safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Airavata Spa has 6 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Khmer, Spanish

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Musical instruments
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 12 for adults and USD 6 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Bicycle rentals
  • Bike parking
  • Children's pool
  • Designer stores
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 68
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 34
  • Handrails in stairways
  • Stairway handrail height (inches): 38
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 43-inch Smart TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Poulo Wai Hotel and Apartment

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 25 (from 4 to 13 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Poulo Wai And Phnom Penh
Poulo Wai Hotel Apartment
Poulo Wai Hotel and Apartment Hotel
Poulo Wai Hotel and Apartment Phnom Penh
Poulo Wai Hotel and Apartment Hotel Phnom Penh

Poulo Wai Hotel and Apartment Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 45 out of 65 reviews" "
Rating 8 - Good. 16 out of 65 reviews" "
Rating 6 - Okay. 2 out of 65 reviews" "
Rating 4 - Poor. 2 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at this location are very motivated to provide great service to/for guests. We liked this property a great deal.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent.
It's a excelent hotel! Beatiful breakfast, pool and sauna. Has a wondefull restaurant at the top!
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent.
It's a excelent hotel! We have an upgrade and everything was wondefull. Has a beatifull pool and sauna. But our surprise was a wonderfull restaurant at the top with normal prices! The breakfast is 100%. The employees are so cool, as in all country.
Stayed 2 nights in Jan 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great hotel
Overall, a very nice stay for two nights. Exceptionally pleased with cleanliness and service. I see a couple of people complained about the location but it is in a city, not a beach resort. We walked around in the evenings to get street food which, IMO, is the way to experience a city. Best bet, is walk out front door, make a left, go to the end of the block and turn left. Walk about 50 meters and look across the street and there will be tables set up in the sidewalk and will be packed after 7PM or so. Good food. Entrees about 4-5 USD each. We ate there twice. Packed with locals. There are also several tuk tuks and rickshaws waiting outside the hotel to take you anywhere you wish to go for a few dollars. Whatever they ask for, offer half and bargain from there. We would definitely go back again.
Stayed 2 nights in Dec 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, ver good service, great food and drinks. I can recommend this hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Donald Kerr, Lochgilphead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Nov 2023

10/10 Excellent

Nigel

Stayed 3 nights in Dec 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel for good value.
Everything was great from the attentive, doormen, front desk and restaurant staff. Hotel was clean, modern, secure and very comfortable. Breakfast buffet was above average, considering it was included. Particularly enjoyed the coffee made fresh for every cup. decent massage facility on site, as well as a rooftop restaurant and lounge with excellent views. Room was made up every day and kept quite tidy for me so extra points for the housekeepers. Con: lots of pigeons around the pool and hot tub area. More concern should be taken for the bird poop as everyone knows it creates an E. coli problem in the water.
Stayed 7 nights in Nov 2023

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property pre Siem Reap and found the staff very professional and accommodating. We did have an issue with hot water on the eight floor as it would get Luke warm..however the breakfast made up for it as it was a buffet breakfast with fresh fruit and soups and egg station. The lobby in this hotel was inviting and there were tuk tuks available outside. We returned post Siem Reap and was put on the twentieth floor and the hot water was very good.. I highly recommend this hotel and would return when staying in PP.
Stayed 3 nights in Nov 2023