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Tea Palace Urban Hotel

3.5 star property
3.5-star hotel near Royal Palace

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Photo gallery for Tea Palace Urban Hotel

Exterior
Outdoor pool, pool umbrellas, sun loungers
Exterior
Superior Room, 1 King Bed
Restaurant
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
# 32, Street 242, Phnom Penh
  • Popular LocationRoyal Palace11 min walk
  • Popular LocationCentral Market20 min walk
  • Popular LocationNagaWorld Casino2 min drive
  • AirportPhnom Penh (PNH-Phnom Penh Intl.)30 min drive

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 75 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 King Bed

Minibar, in-room safe, individually decorated, desk

Standard Double Room, 1 King Bed

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool
Central Mansions
Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (53)
The price is CA $71
per night
CA $91 total
includes taxes & fees
16 May - 17 May
Central Mansions

About the area

Phnom Penh

Phnom Penh City Centre stay.Within a 10-minute walk of this Phnom Penh City Centre hotel, you'll find Independence Monument and Preah Sihanouk Garden. Wat Lang Ka and Royal Palace are also within half a mile (1 km).

What's nearby

  • Royal Palace - 11 min walk
  • National Museum of Cambodia - 18 min walk
  • Central Market - 20 min walk
  • NagaWorld Casino - 2 min drive
  • Tuol Sleng Genocide Museum - 3 min drive

Getting around

  • Phnom Penh Railway Station - 3 min drive
  • Phnom Penh Intl. Airport (PNH) - 31 min drive

Restaurants

  • Fortune Pho - 2 min walk
  • Magnolia - 2 min walk
  • Backyard Cafe - 5 min walk
  • YAKITORI JIDAIYA 時代屋 - 5 min walk
  • Tom Yum Kung - 5 min walk

About this property

Tea Palace Urban Hotel

3.5-star hotel near Royal Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business center and a meeting room are available. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Tea Palace Urban Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available on request) is available for a fee. Free self parking and valet parking are available.

This 3.5-star Phnom Penh hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 4 levels
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Tea Palace Urban Hotel offers 51 air-conditioned accommodations with DVD players and minibars. These individually decorated accommodations have separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, French, Khmer

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM - 8:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 5 for adults and USD 3 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby outdoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • DVD player
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tea Palace Urban Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 for adults and USD 3 for children
  • Airport shuttle fee: USD 15.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

TeaHouse Asian Urban Resort Phnom Penh
TeaHouse Asian Urban Resort
TeaHouse Asian Urban Phnom Penh
TeaHouse Asian Urban
TeaHouse Asian Urban Hotel Phnom Penh
TeaHouse Asian Urban Hotel
Tea Palace Urban Hotel Hotel
Tea Palace Urban Hotel Phnom Penh
Tea Palace Urban Hotel Hotel Phnom Penh

Tea Palace Urban Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 267 reviews" "
Rating 8 - Good. 99 out of 267 reviews" "
Rating 6 - Okay. 21 out of 267 reviews" "
Rating 4 - Poor. 2 out of 267 reviews" "
Rating 2 - Terrible. 2 out of 267 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Kelly

Liked: Room comfort
Stayed 1 night in Aug 2020

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jungle in the city
Stay was pleasant. The large privacy screen around pool from adjoining property was annoying but not the fault of the hotel. Unfortunately this screen wrapped around some other parts of the hotel too....so 117 & 118 two bed suites essentially have all natural light blocked out, as this solid privacy screen is about 12 inches from the hotel exterior. They do have two other 2 bed suites without this issue. For our 4 night stay we were first allocated 118 and could only be moved to another 2 bed suite (with natural light) the next day. The hotel should not allocate these light-less rooms unless they have specifically sold them as 'no window' rooms, which is pretty much what they are. That said, the rooms were well furnished in a funky way. If you don't mind not having any natural light, 117 or 118 two bed suites are great. But for the price, you'd expect to have natural light in these suite rooms....or reduce the price! Pool area and menu good. Interesting and varied teas available. Breakfast ok with usual buffet style of mixed bagatelle. Night porter had some interesting questions for my Khmer wife when we came back late from a night out. He caught on pretty quick and apologised. Would probably stay here again if could guarantee what room we'd be getting for sure. Staff brilliant, friendly, helpful and efficient.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teahouse
We stayed at the Teahouse a couple nights. The rooms are spacious and comfortable and clean. There were a lot of options at the buffet breakfast but the coffee was quite bad. The staff are helpful in booking tours and making calls for the guests.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is fantastic with great food and drink service. Staff is extraordinarily nice and helpful, breakfast is delicious. Rooms were always clean and had nice robes and basket to take down to pool. Would definitely recommend to stay here! Spa services could be better, but not terrible.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms, although not ostentatious, catered to all our needs, which, accompanied by the excellent service, made it an excellent stay. The small touches, such as the complimentary local tea varieties, tea set, and the lotus blossom in the bathroom just served to make the experience even more memorable.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful around children ,and any problem they would help with Teahouse team were just good
Stayed 21 nights in Dec 2019

8/10 Good

Al, Manila

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
We got the suite room (with 2BR and 2 toilets). It's ok but the rooms are a bit dated including the keys used (no room cards). Breakfast is a thumbs up with good enough choices. Service crew are really good esp their communication skills compared to other hotels in PP. Price is affordable. Location is really central, very near Independence Monument (walkable). Massage is ok (taken inside a spa room). Overall, a cozy place with a garden in the middle of a busy city.
Stayed 2 nights in Jan 2020