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"Likes: Spacious villas.
Beautiful pool.
Gorgeous landscaping.
Dinning facilities/food were excellent.
Cleanliness of resort.
Excellent WiFi and TV
...
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More
With a stay at this Khem Beach resort, you'll be within half a mile (1 km) of Khem Beach and 2 miles (3 km) of Phu Quoc Prison. Sunset Town Beach and An Thoi Cable Car Station are also within 3 miles (5 km).
Luxury amenities
A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this luxury resort. There's fun for all ages with a children's pool and a waterslide, and barbecue grills are available on site. Enjoy the gym and free perks like buffet breakfast and free self parking.
New World Phu Quoc Resort ratings based on 1 Verified Reviews
Review Summary
5.0
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for New World Phu Quoc Resort
Family (1)
5 out of 5
Likes: Spacious villas.
Beautiful pool.
Gorgeous landscaping.
Dinning facilities/food were excellent.
Cleanliness of resort.
Excellent WiFi and TV channels.
Friendliness of resort staff.
Dislikes:
At check-in, being told no outside food of any kind is allowed.
Schedule times for pick-up/drop-off airport shuttle are not very convenient.
Taxi from airport to resort is 300k. Resort charges 3x that rate (900k) for same service in private car.
Some dinning room staff had limited English language skills making it difficult to communicate.
Posted by Alexandra on 8 Jan. 2023
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Comment from Hotel Management
12 Jan. 2023
by NWPQR
Dear Alexandra,Greetings from New World Phu Quoc Resort and thank you for your generous review on Expedia.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, Wishing you and the family a safe year,With best regards,New World Phu Quoc Resort Management
New World Phu Quoc Resort offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a steam room. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A children's pool, a fitness center, and tour/ticket assistance are also featured at the luxury New World Phu Quoc Resort. A roundtrip airport shuttle is free (available on request). Self parking is free. Smoking is allowed in designated areas at this 5-star Phu Quoc resort.
375 guestrooms or units
2 dining venues
Built in 2021
Buffet breakfast (free)
Deli
Poolside lounge chairs
Umbrellas for the pool
Coffee in lobby
Dry cleaning
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Garden
BBQ grill(s)
Outdoor picnic space
Beauty salon
Newspapers in lobby (free)
Smoking in designated areas
Lockers available
Bar or lounge
Bar by the pool
Family Friendly Amenities
Family property
Number of outdoor pools - 2
Children's pool
Waterslide
Free WiFi
Kitchenette
Separate dining area
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Property shuttles: Free airport shuttle
Parking: Free self parking
Room Amenities
New World Phu Quoc Resort offers 375 air-conditioned accommodations with private pools and minibars. These individually furnished accommodations have separate sitting areas and include dining tables. 43-inch LED televisions come with satellite channels. Accommodations at this 5-star resort have kitchenettes with refrigerators and separate dining areas. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Private pool
In-room kitchenette
3 bathrooms
Dining room
Sitting area
Minibar
In-room dining (24 hours)
LED television
Satellite channels
Refrigerator
Electric kettle
Bathtub or shower
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Hair dryer
Safe
Bathrobes
Slippers
Telephone
Iron and ironing board
Desk
Air conditioning
Unique furnishings
Connecting rooms available
Free tea bags/instant coffee
Wardrobe or closet
Toothbrush and toothpaste
Change of towels (on request)
Change of bedsheets (on request)
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
The Bay Kitchen - Onsite restaurant.
LUA – GRILL & BAR - Onsite seafood restaurant. Open daily.
Late night fare is available from 24-hour room service.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 16
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Massages
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 16
Check-in time ends at anytime
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
New World Phu Quoc Resort offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for VND 1300000.0 per night.
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at New World Phu Quoc Resort
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in each accommodation. The property is professionally cleaned.
No elevators
Children stay free
Service animals not allowed
Number of children who can stay free - 2
Debit cards
UnionPay
Staffed front desk
Smoke detector
Security system
Children stay free 15
Credit card pre-authorization
Property uses a professional cleaning service
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are not provided with hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Kitchen/kitchenette fee: VND 3000000 per day
Rollaway bed fee: VND 1300000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
World Phu Quoc Resort Phu Quoc
New World Phu Quoc Resort Resort
New World Phu Quoc Resort Phu Quoc
New World Phu Quoc Resort Resort Phu Quoc
You should know
Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
