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The Palmy Resort Phu Quoc & Spa

3.0 star property
3-star beach hotel near Phu Quoc Beach

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Photo gallery for The Palmy Resort Phu Quoc & Spa

Junior Suite, 1 Bedroom, Garden View | Outdoor pool
View from room
Minibar, in-room safe, desk, blackout drapes
Grand Suite (Balcony)
Junior Suite, 1 Bedroom, Garden View | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Hamlet Cua Lap, Duong To, Phu Quoc, An Giang
  • Place, Phu Quoc Beach
    ‪2 min walk‬
  • Place, Suoi Tranh & Suoi Da Ban
    ‪10 min walk‬
  • Place, Long Beach Center
    ‪12 min walk‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Twin Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room, Sea View

  • Sea view
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Sea View

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Garden View

  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Exclusive Room, 1 Bedroom

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Mountain View

Deluxe Twin Room, Mountain View

Deluxe Twin Room, Mountain View

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Mountain View

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite (Balcony)

Grand Suite (Balcony)

Grand Suite (Balcony)

  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Mountain View

Minibar, in-room safe, desk, blackout drapes

Family Room, Mountain View

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite Beach Connecting

Minibar, in-room safe, desk, blackout drapes

Family Suite Beach Connecting

  • Beach view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Duong Dong

Cua Lap stay.Within a 15-minute walk of this Cua Lap hotel, you'll find Phu Quoc Beach and Suoi Tranh & Suoi Da Ban. Long Beach Center and Coi Nguon Museum are also within 2 miles (3 km).

What's nearby

  • Phu Quoc Beach - 2 min walk - 0.2 km
  • Suoi Tranh & Suoi Da Ban - 10 min walk - 0.9 km
  • Long Beach Center - 12 min walk - 1.0 km
  • Coi Nguon Museum - 14 min walk - 1.2 km
  • Phu Quoc Night Market - 8 min drive - 4.6 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 9 min drive

Restaurants

  • ‪Banh Xeo Cuoi - ‬3 min walk
  • ‪Seok2 Pocha - ‬9 min walk
  • ‪Quoc Dong - ‬5 min walk
  • ‪Il Muro Italiano Restaurant - ‬7 min walk
  • ‪East West Brewing Co. - ‬10 min walk

About this property

The Palmy Resort Phu Quoc & Spa

3-star beach hotel near Phu Quoc Beach
The Palmy Resort Phu Quoc & Spa offers its guests 3 outdoor swimming pools and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly The Palmy Resort Phu Quoc & Spa. Self parking is free.

  • 158 guestrooms or units
  • Meeting rooms
  • Manager's reception (free)
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
The Palmy Resort Phu Quoc & Spa offers 158 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, An Nhiên. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

On the beach, white sand
Laputa Hotel Phu Quoc
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, 23 reviews
The price is CA $85
CA $97 total
includes taxes & fees
Feb 25 - Feb 26
Laputa Hotel Phu Quoc

Property amenities

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Playground
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Palmy Resort Phu Quoc & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 550000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 550000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Palmy Resort Phu Quoc
Palmy Resort
Palmy Phu Quoc
The Palmy Phu Quoc & Phu Quoc
The Palmy Resort Phu Quoc & Spa Hotel
The Palmy Resort Phu Quoc & Spa Phu Quoc
The Palmy Resort Phu Quoc & Spa Hotel Phu Quoc

The Palmy Resort Phu Quoc & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 45 out of 144 reviews
Rating 8 - Good. 59 out of 144 reviews
Rating 6 - Okay. 22 out of 144 reviews
Rating 4 - Poor. 11 out of 144 reviews
Rating 2 - Terrible. 7 out of 144 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

My

Liked: Staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Steve

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel lost my reservation. I had to find another hotel. Then they gave me a dirty stinky room. The kitchenette had dirty dishes in the sink. The pool is old and rundown. I was never so glad to leave a hotel. Absolutely in the top 2 worst hotels ever. Please post this
Stayed 3 nights in Jan 2025

8/10 Good

hue Ngoc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They did not drop off or pick up from, to airport as booking said because they said we left earlier than their normal operated time-we have to go to the airport at 6:30am but their driver start at 8:00am
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent was able check in earlier
Stayed 1 night in Dec 2024

6/10 Okay

quyen

Travelled with family
The hotel is out dated. Need a lots upgrade
Stayed 2 nights in Oct 2024

8/10 Good

Carolyn

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful location, service needs attention

e paid extra for a sea view room but were put in a room looking directly from not a water tower. The location is excellent right on the beach with an amazing pool view. Breakfast is average as is the service of the rooms and one of the days our room was not done at all. Probably a worldwide 3 star hotel but a wonderful position.
Pool
View from room
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

PUI YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonably price with everything

The room is big and clean, bathroom also is big with nice equipment. The swimming pool with the sea view is amazing! Spa service so comfortable and relax! I think the restaurant need to improve, breakfast buffet just have a little of hot dishes.
Stayed 1 night in Nov 2019

6/10 Okay

DT, Belleville, IL

Travelled with family
Liked: Staff & service
I liked most about their private beach and the swimming pool. They were very clean. Breakfast buffet was another plus point. I just didn’t like the room. It wasn’t clean or nice as it showed in the pictures. The location was great though. It was close to every where, and we used cabs as our transportation (I used MaiLinh app, it’s just like Uber app here.) Overall, I will book a different hotel to stay and pay extra if I have to if I ever come back to Phu Quoc again.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

6/10 Okay

S.Patel, New Jersey

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like this property at all. Very bad service. Manager doesn't know what she was doing or cared about her guest. The rooms are not good from the pictures. Low class and not worth the money. The pool area is decent otherwise i would not come back or recommend to my friends/family
Stayed 3 nights in Sep 2018

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beachfront breakfast area and pool was good.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast was fine dinner expensive compared to outside restaurants
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was far better than reviews on Tripadvisor. Lovely spacious rooms and balcony overlooking the sea. Dramatic sunsets. Beautiful pools. And sunbeds towels were not a problem at 8am. Fab breakfast. Okay cupboard door to fridge was faulty and showe trays are too shallow, but it wasn’t the end of the world. There are far more pluses than minuses. I do think a daily power wash around public areas wouldn’t go amiss, instead of sweeping up sand around public areas, but got a feeling that tiles might not be able to sustain the pressure. Anyway not my problem. It would Be beneficial of management to defend itself.regarding review as they don’t respond to any positives or negatives. We had a great time there even though I think we were the only Brits there. Wouldn’t have wanted to have paid more than we did. It was a fair price and quite honestly, if not nit picking, we had a lovely time. Happy hour is ideal 4.39-6.30 to watch the most amazing sunset. Guest from other nations were not a problem. Bigger picture overall we had a lovely stay and lovely staff. Yes I would recommend value for money. It is not Europe and this is a luxury hotel for a new country trying to catch up with the West and such like, but that makes it more interesting. So take the snob factor out and enjoy it for what it is and please manager respond to your reviews.
Stayed 9 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
I liked the pools & the food,the free breakfast was very good,location was very good ,very close to the beach Hotel was close to the airport
Stayed 20 nights in Jan 2019

10/10 Excellent

H.S, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beachfront pool near the beach is the extra marks and the view is superb. Friendly staff and attend to request quickly. The only con is wish they can maintain their cleanliness as there is flies on the bathroom ceiling and all died on next morning which fall onto the hand basin. Probably the problem only happen on the beachfront room. Overall is nice experience staying on this hotel.
Stayed 2 nights in Jan 2019

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed most of our time at The Palmy. We did book a sea view room through Expedia howevere we arrived and tehre was no sea view just a garden view. When we talked to staff they said they recieved a voucher for a deluxe room nothing about sea view from Expedia. Breakfast is ok. Pool at beach gets busy early and there is still construction in the area and at the hotel.
Stayed 3 nights in Jan 2019

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
There is no hot shower in the evening and the room is quite sandy when we move in.
Stayed 2 nights in Jan 2019