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The Ramsey Hotel and Convention Center Pigeon Forge

3.0 star property
3-star hotel near LeConte Center at Pigeon Forge, connected to the convention center

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Photo gallery for The Ramsey Hotel and Convention Center Pigeon Forge

Indoor pool
Interior entrance
Interior entrance
Exterior
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
3230 Parkway, Pigeon Forge, TN, 37868
  • Place, Xtreme Racing Center
    ‪5 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪11 min walk‬
  • Place, Island at Pigeon Forge
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(203 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

9.0 out of 10
Wonderful
(48 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Two Bedroom Family Suite

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King With Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Deluxe King With Sleeper Sofa

  • Sleeps 3

View all photos for King Bed Mini-Suite with Jacuzzi&Fireplace

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

King Bed Mini-Suite with Jacuzzi&Fireplace

  • Sleeps 2

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

  • Sleeps 4

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Two Bedroom Family Suite

  • Sleeps 8

View all photos for Classic Two Queen Beds Guestroom

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Classic Two Queen Beds Guestroom

  • Sleeps 4

View all photos for Superior King With Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior King With Sleeper Sofa

  • Sleeps 4

View all photos for Accessible Queen With Roll-in Shower

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Accessible Queen With Roll-in Shower

  • Sleeps 2

Superior King Room With Sofa Bed

  • Sleeps 4

Choice Queen With Wet Bar & Sleeper Sofa

  • Sleeps 4

King Bed Mini-Suite With Jacuzzi & Fireplace

  • Sleeps 2

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 2

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About the area

Pigeon Forge

Downtown Pigeon Forge stay.Your stay at this Downtown Pigeon Forge hotel places you within 2 miles (3 km) of LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. Island at Pigeon Forge and Titanic Museum are also within 3 miles (5 km).

What's nearby

  • Xtreme Racing Center - 5 min walk - 0.4 km
  • Old Mill - 8 min walk - 0.7 km
  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.8 km
  • Island at Pigeon Forge - 3 min drive - 2.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 55 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Reagan's House of Pancakes - ‬17 min walk
  • ‪CiCi's Pizza - ‬3 min walk
  • ‪Golden Corral - ‬14 min walk

About this property

The Ramsey Hotel and Convention Center Pigeon Forge

3-star hotel near LeConte Center at Pigeon Forge, connected to the convention center
The Ramsey Hotel and Convention Center Pigeon Forge offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 18801 square feet (1747 square meters) and includes a conference center. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly The Ramsey Hotel and Convention Center Pigeon Forge. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Ramsey Hotel and Convention Center Pigeon Forge was completed in February 2024.

This 3-star Pigeon Forge hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 5 levels
  • 18801 sq ft of conference space
  • 1747 sq m of conference space
  • Built in 1982
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Ramsey Hotel and Convention Center Pigeon Forge offers 206 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 65-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Property grounds
Econo Lodge Pigeon Forge Riverside
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  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
4.4 out of 5, Excellent, 2,804 reviews
The price is CA $99
CA $111 total
includes taxes & fees
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Econo Lodge Pigeon Forge Riverside

Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Evening entertainment
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, mobile payments, Google Pay, and Apple Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24-hours a day.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

The Ramsey Hotel and Convention Center Pigeon Forge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 791 out of 1449 reviews
Rating 8 - Good. 301 out of 1449 reviews
Rating 6 - Okay. 195 out of 1449 reviews
Rating 4 - Poor. 83 out of 1449 reviews
Rating 2 - Terrible. 79 out of 1449 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 1 night in Feb 2026

10/10 Excellent

Ronald, london

Stayed 1 night in Dec 2025

8/10 Good

Janelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean, all of the staff were friendly and helpful, and my kids loved the pool. The buffet breakfast was wonderful! I would definitely stay here again, and will recommend it to friends.
Stayed 1 night in Jan 2026

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room,Staff, Amenities
Stayed 2 nights in Jan 2026

4/10 Poor

Brad

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Very poor service , rooms where dirty , heat ran constantly and very loud
Stayed 2 nights in Dec 2025

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 1 night in Dec 2025

6/10 Okay

Germaine

Liked: Cleanliness, property conditions & facilities
The room was comfortable and clean. However, housekeeping would contact us in the morning sometimes before we left for breakfast. One day I asked him to come back in 5 minutes as we were just leaving for breakfast then. He stared at me perplexed, never responded, and never came back. Also, the website said it had laundry facilities onsite. I planned for this so I could pack lighter and just do wash once. Upon arrival I asked and it was out of service and in the week I stayed never repaired. I had to spend part of my vacation going to a laundromat. A simple email notifying me would have prevented this.
Stayed 5 nights in Dec 2025

6/10 Okay

Rachel

Stayed 1 night in Jan 2026

6/10 Okay

William

Travelled with family
Disliked: Cleanliness, staff & service
Breakfast was okay, super crowed and no where to sit once you got a plate. Staff was semi friendly. Room was decently clean. Lack of bathroom towels tho and hard to get clean ones. Pool tools were scarce and couldn’t get any cleaned washed ones hardly ever over the trip
Stayed 4 nights in Dec 2025

8/10 Good

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room needs some updating, but the staff was excellent! It is also so close to everything. We really enjoyed our stay here.
Stayed 3 nights in Jan 2026

8/10 Good

Mark, Kernersville

Liked: Cleanliness, amenities, property conditions & facilities
It’s pricing was wrong in Expedia versus what I got hit with a credit card is what it is
Stayed 1 night in Dec 2025

10/10 Excellent

Yeilin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención
Stayed 3 nights in Dec 2025

10/10 Excellent

Irma

Stayed 2 nights in Dec 2025

8/10 Good

Liudmila

Stayed 6 nights in Dec 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The breakfast was very good each morning, Also the pool and movie and popcorn they do for the kids at night was great! Staff was awesome and very friendly
Stayed 5 nights in Dec 2025

10/10 Excellent

Dawson

Stayed 1 night in Sep 2025

10/10 Excellent

Lori

Stayed 2 nights in Dec 2025

10/10 Excellent

Joyce M.

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Not worth the price of the room, elevator lights didn’t work to indicate what floor you were going to. Breakfast bar is good though.
Stayed 3 nights in Dec 2025

6/10 Okay

Dmytro

Our stay was okay. The staff were nice and the breakfast buffet was mediocre nothing special. The thought of a hot tub and pool open for 24hrs sounds nice but it did not live up to the expectations. The pool area looked dirty and the water itself was smelly and cloudy. The rooms looked neat at first but when you turn on the lights you can see all the dust everywhere and stains on the chairs.
Stayed 1 night in Dec 2025

10/10 Excellent

Delaine

Liked: Staff & service, property conditions & facilities
Everything was great and the staff was very nice and helpful
Stayed 2 nights in Dec 2025

2/10 Terrible

Ryan

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is old and in need of a remodel (they say it’s coming soon). Breakfast was fine. We had an issue with our toilet and they didn’t want to resolve it. There was no communication and somehow we were the inconvenience to them. Night staff specifically were unprofessional and rude about the ordeal.
Stayed 3 nights in Dec 2025

10/10 Excellent

antonio

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Si buscas un hambiente calido, navideño y amabilidad oues este es el lugar perfecto. El linaje de las camas y las toallas super limpias , sin embargo le hace falta un poquito de limpieza en general( pasillos, elevador). El desayuno un 6 de 10 pero esta localizado en un area centrica asi que tienes mas opciones alrededor. Volveria sin dudas a hospedarme con mi familia. Ana (front desk) es increiblemente profesional y amable.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
clean rooms with comfortable beds. Breakfast was great with a lot of variety.
Stayed 3 nights in Dec 2025