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The Ramsey Hotel and Convention Center Pigeon Forge

3.0 star property
Hotel near LeConte Center at Pigeon Forge, connected to the convention center in Pigeon Forge

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Photo gallery for The Ramsey Hotel and Convention Center Pigeon Forge

Indoor pool
Exterior
Interior entrance
Interior entrance
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
3230 Parkway, Pigeon Forge, TN, 37868
  • Place, Old Mill
    ‪8 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪11 min walk‬
  • Place, Island at Pigeon Forge
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(196 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

9.0 out of 10
Wonderful
(46 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Two Bedroom Family Suite

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Queen Accessible with Grab Bar Bathtub

  • Sleeps 2

View all photos for Deluxe King With Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Deluxe King With Sleeper Sofa

  • Sleeps 3

View all photos for King Bed Mini-Suite with Jacuzzi&Fireplace

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

King Bed Mini-Suite with Jacuzzi&Fireplace

  • Sleeps 2

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

  • Sleeps 4

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Two Bedroom Family Suite

  • Sleeps 8

View all photos for Classic Two Queen Beds Guestroom

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Classic Two Queen Beds Guestroom

  • Sleeps 4

View all photos for Superior King With Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior King With Sleeper Sofa

  • Sleeps 4

View all photos for Accessible Queen With Roll-in Shower

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Accessible Queen With Roll-in Shower

  • Sleeps 2

Superior King Room With Sofa Bed

  • Sleeps 4

Family Two-Bedroom Suite

  • Sleeps 8

Choice Queen With Wet Bar & Sleeper Sofa

  • Sleeps 4

King Bed Mini-Suite With Jacuzzi & Fireplace

  • Sleeps 2

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 2

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Exterior

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About the area

Pigeon Forge

Downtown Pigeon Forge stay.Your stay at this Downtown Pigeon Forge hotel places you within 2 miles (3 km) of LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. Island at Pigeon Forge and Titanic Museum are also within 3 miles (5 km).

What's nearby

  • Xtreme Racing Center - 5 min walk - 0.4 km
  • Old Mill - 8 min walk - 0.7 km
  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.8 km
  • Island at Pigeon Forge - 3 min drive - 2.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 55 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪CiCi's Pizza - ‬3 min walk
  • ‪Reagan's House of Pancakes - ‬17 min walk
  • ‪Reagan's Broken Egg Pancake House - ‬10 min walk

About this property

The Ramsey Hotel and Convention Center Pigeon Forge

Hotel near LeConte Center at Pigeon Forge, connected to the convention center in Pigeon Forge
The Ramsey Hotel and Convention Center Pigeon Forge offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 18801 square feet (1747 square meters) and includes a conference center. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly The Ramsey Hotel and Convention Center Pigeon Forge. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Ramsey Hotel and Convention Center Pigeon Forge was completed in February 2024.

This Pigeon Forge hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 5 levels
  • 18801 sq ft of conference space
  • 1747 sq m of conference space
  • Built in 1982
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Ramsey Hotel and Convention Center Pigeon Forge offers 206 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable television is provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Evening entertainment
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 36-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The property will be renovating from January 19 2026 to April 20 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, mobile payments, Google Pay, and Apple Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24-hours a day.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

The Ramsey Hotel and Convention Center Pigeon Forge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 772 out of 1414 reviews
Rating 8 - Good. 295 out of 1414 reviews
Rating 6 - Okay. 188 out of 1414 reviews
Rating 4 - Poor. 81 out of 1414 reviews
Rating 2 - Terrible. 78 out of 1414 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ronald, london

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and a nice buffet breakfast. Friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly & welcoming. Enjoyed the hot tub & pool. Good breakfast
Stayed 2 nights in Nov 2025

6/10 Okay

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities
We was put in a handicap room, we are not handicapped there was no where we both could sit because there was no chairs( there was a office chair) but it was uncomfortable I like music but you guys played to loud enough I could hear it while trying to sleep, We have stay with you before and love it, but this time not so good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rosalie

Stayed 2 nights in Nov 2025

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean, pretty place to stay. The staff & service was so friendly & efficient. The breakfast buffet had a great variety of fresh food & was kept filled & clean. The parking was easy & well lite
Stayed 1 night in Nov 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service
Average hotel. Staff were all very nice. Rooms were nothing special. It’s somewhat older and a little dated. This was probably a swanky joint back in the day that has been renovated since and some of the shine has worn off. That being said the room was clean, shower was great. Halls are dimly lit. It was crowded all weekend so plenty of people like it. Overall, it was just an average hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, what staff I incountered were very nice and helpful
Stayed 2 nights in Nov 2025

4/10 Poor

Rufina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was decent—there weren’t many healthy options, but it was fair for the price. The hotel itself could use some updating, and the shower was disappointing; the water stayed on the colder side, took far too long to warm up, and the pressure wasn’t great. The walls were also very thin—I could clearly hear a baby crying in the neighboring room. On a positive note, I did enjoy the pool and spa area.
Stayed 2 nights in Nov 2025

10/10 Excellent

WILLIAM

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was wonderful
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very clean . The bar was an added plus for us as we were able to have a drink for our anniversary. The bartender was FABULOUS..She was the " back up " bartender she told us but we were very happy with her . Check in was easy , check out was easy , the lobby area was GORGEOUS .
Lobby
Stayed 1 night in Nov 2025

8/10 Good

Cheryel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a nice stay. My only complaints was that the breakfast had very little taste to it. Food was bland. Pool should be for adults only after 10p. Didn't enjoy sharing hot tub with little kids. Halls were noisy in early morning. Could smell marijuana in hall a few times. Rooms was nice and clean and staff was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
These place is amazing and clean free popcorn pool bar everything you need and walking distance to great restaurants
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Stayed 3 nights in Nov 2025

10/10 Excellent

Brittany

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, everyone was very friendly. The breakfast was okay but the pancakes were not fresh (dried out previously frozen type) and there were 3 kinds of sausage but no bacon. The eggs were very good and there was a waffle maker. Only 'tea time' tea and no breakfast or strong blends available. We traveled with our dog and everything was fine with that - the outdoor areas were sufficient although the poo bag roll was empty and seemed to have been for a while so poo cleanup wasn't happening in most of the dog friendly area.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Stayed 2 nights in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Front desk girls were wonderful. Pool area was beautiful. Room was nice and clean shower had great pressure. Popcorn every nigh was a treat.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities
Staff was friendly room was clean breakfast was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Delisa

Liked: Cleanliness, staff & service, amenities
Front desk staff was friendly and quick with check-in, room was very nice and clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Thee kindness of all the staff and how clean everything was
I attended Winterfest pageant and was crowned Miss Elite and Miss Humanitarian, loved taking pictures there in front of the lovely tree!
Stayed 2 nights in Nov 2025

10/10 Excellent

Bishnu

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Oct 2025

4/10 Poor

Carolyne

Liked: Amenities, property conditions & facilities
Our room smelled like cat pee so strong it burned my eyes and they said they would come oxidize the room and reclean it. didn’t happen friday night so they promised they would do it sat night. we didn’t get back until around 10 p.m. and it hadn’t been done again so we had to stay in it again it was terrible They are letting animals in the hotel now and it’s ruining the Ramsey.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maulik Dineshkumar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was good and the reviews about the bed were completely true. In particular I liked the hospitality of the staff. The greeter at the breakfast needs a special mention. She was very courteous and kind. We liked it overall and would consider it for our next Garlinburg/pegion forge vacation.
Stayed 2 nights in Oct 2025

4/10 Poor

Nicholas

Liked: Cleanliness, staff & service, amenities
This place gets too many visitors. The bed has no spring left and I tossed and turned all night. It’s clean and the breakfast was avg hotel hot breakfast.
Stayed 2 nights in Nov 2025