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The Ramsey Hotel & Convention Center

3.0 star property
Hotel near LeConte Center at Pigeon Forge, connected to the convention center in Pigeon Forge

Choose dates to view prices

Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Property preview
Bar (on property)
Bar (on property)
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3230 Parkway, Pigeon Forge, TN, 37868
  • Place, Old Mill
    ‪8 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪11 min walk‬
  • Place, Island at Pigeon Forge
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(188 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

9.0 out of 10
Wonderful
(41 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

7.8 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Two Bedroom Family Suite

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed

Queen Accessible with Grab Bar Bathtub

  • Sleeps 2

Deluxe King With Sleeper Sofa

  • Sleeps 3

King Bed Mini-Suite with Jacuzzi&Fireplace

  • Sleeps 2

Choice Queen with Wet Bar & Sleeper Sofa

  • Sleeps 4

Two Bedroom Family Suite

  • Sleeps 8

Classic Two Queen Beds Guestroom

  • Sleeps 4

Superior King With Sleeper Sofa

  • Sleeps 4

View all photos for Accessible Queen With Roll-in Shower

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Accessible Queen With Roll-in Shower

  • Sleeps 2

Superior King Room With Sofa Bed

  • Sleeps 4

Choice Queen With Wet Bar & Sleeper Sofa

  • Sleeps 4

King Bed Mini-Suite With Jacuzzi & Fireplace

  • Sleeps 2

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 2

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About the area

Pigeon Forge

Downtown Pigeon Forge stay.Your stay at this Downtown Pigeon Forge hotel places you within 2 miles (3 km) of LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. Island at Pigeon Forge and Titanic Museum are also within 3 miles (5 km).

What's nearby

  • Old Mill - 8 min walk - 0.7 km
  • Patriot Park - 8 min walk - 0.7 km
  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.8 km
  • Island at Pigeon Forge - 3 min drive - 2.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 55 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪JT Hannah's Kitchen - ‬2 min walk
  • ‪CiCi's Pizza - ‬3 min walk
  • ‪Golden Corral - ‬14 min walk

About this property

The Ramsey Hotel & Convention Center

Hotel near LeConte Center at Pigeon Forge, connected to the convention center in Pigeon Forge
The Ramsey Hotel & Convention Center offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 18801 square feet (1747 square meters) and includes a conference center. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly The Ramsey Hotel & Convention Center. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Ramsey Hotel & Convention Center was completed in February 2024.

This Pigeon Forge hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 5 levels
  • 18801 sq ft of conference space
  • 1747 sq m of conference space
  • Built in 1982
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Ramsey Hotel & Convention Center offers 206 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable television is provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Evening entertainment
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 36-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, mobile payments, Google Pay, and Apple Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24-hours a day.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

Reviews

The Ramsey Hotel & Convention Center Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 706 out of 1304 reviews
Rating 8 - Good. 286 out of 1304 reviews
Rating 6 - Okay. 167 out of 1304 reviews
Rating 4 - Poor. 77 out of 1304 reviews
Rating 2 - Terrible. 68 out of 1304 reviews

Reviews

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, what staff I incountered were very nice and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Tamie Jacobs or Charles Jacobs, Nichols

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Breakfast was great!
Stayed 4 nights in Jul 2025

2/10 Terrible

Brittany

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
We had planned a weekend stay at the Ramsey with our young son. Check in was easy, staff was very friendly. Upon arriving to our room we noticed the hallway leading there was very dark and not well lit. We got to our room and immediately found a cockroach in the floor. The front desk offered a new room and at first we accepted but after more consideration we decided to find a new place to stay. Staff was friendly and done what they could but ultimately we wanted better facilities for the price we were willing to pay for a better experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Zelma

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Monica

Travelled with family
Disliked: Property conditions & facilities, room comfort

Expensive for low quality

They play Christian music from 7a-10-11pm. There was a speaker outside my room. Awaken every morning by 7am. I asked about it and was sharply told by an employee the owner demands it and there is a marker line for the volume. From that point on the staff ignored us. Black stuff all over the ceiling from the air conditioning vent. The drainage in the bathroom was poor. The sink took minutes to drain and we showered with the water up to our ankles. The toilet was difficult to flush and ram loudly for a while after being flushed. Zero concern for noise. We had a family of 12 outside our room at 10:30p on the couches laughing and talking loud. We called downstairs and asked for them to be asked to move to the couches in the lobby. They said the would take care of it. They didn't. At 11p we asked them to move. They don't put sheets on their pull out beds. You have to call and ask for the bedding then make the beds. Their mattresses are stained so it's was gross. Overall, stay at a chain hotel so there are guidelines for noise.
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Loved the 24 hour indoor pool and hot tub!
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
24 hour pool and hot tub.
Stayed 1 night in Aug 2025

2/10 Terrible

Yesenia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
said they were pet friendly, but are ONLY DOG friendly. we had our cat so we had to leave and find another hotel that is ACTUALLY "pet friendly" wasted money and time
Stayed 2 nights in Aug 2025

4/10 Poor

Hector

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old building, with a old smell furniture on rooms,
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs work

I was a bit disappointed by the Ramsey. I expected more of a themed family fun experience ( like all of Pigeon Forge) based on the photos and such, but it just felt sad. It's in desperate need of renovation, which has started, and the room was fine, but you couldn't overlook the rest of the hotel. While I appreciate the earnest attempt at hospitality for the restaurant, the food was terrible, and made my husband sick. Fortunately the majority of our time was spent at Dollywood, so we didn't have to hang around the hotel. Too many smokers around, tons of trash in the hallway after a family had a pizza dinner, and overall feel of sketchiness. Maybe that's what to expect in hotels outside the park but it wasn't the greatest impression. Good news is there was a ton of parking and it was right off the "strip." The price was reasonable too.
Stayed 2 nights in Jul 2025

6/10 Okay

Keir

Stayed 2 nights in Jul 2025

8/10 Good

Kathleen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is off the main drag so quieter. Great pool, free breakfast was above typical but long lines. Nice dining area. Room was remodeled so was nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeannyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
There was no fan in the bathroom to help with steam from shower, and the bathroom itself was very small. Very few plug ins in hotel room, and the beds were hard! For the size of the hotel i felt the pool was small, but I loved the movie and popcorn on friday night but it was so loud in the pool area we couldn't hear the movie. The staff checking us in was very friendly and helpful. Location was close to alot of things!
Stayed 2 nights in Aug 2025

10/10 Excellent

kimberly

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Hannah

Travelled with family and small children, Travelled with pets
Disliked: Amenities
The pictures of the property are nicer than the property itself. The hotel was pet friendly which was great. The staff at the front desk were helpful and friendly upon check in, but not helpful when asking if they had any napkins, cups, paper plates, etc. onsite any time after the breakfast bar/restaurant area was closed. The restaurant staff were wonderful and very kind. At least one vending or drink machine was broken on every floor. Overall, I would NOT stay here again. There are too many other nice hotels with better amenities that are equivalent or lesser in price that I would choose to stay at before staying at The Ramsey again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Geraldine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food wasnt soo good. Didnt enjoy the breakfast but staff is friendly
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Too old and run down

Don’t stay here until it’s been updated. Not worth any price until then.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ramsey.

We will stay there again. Only complaint was elevator was broken. Had 1 working. All employees were super nice and helpful. Rooms were nice as well
Stayed 3 nights in Jul 2025

8/10 Good

emma claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

John, Saint Paul

Travelled with partner
Liked: Staff & service
XXX
Stayed 2 nights in Jul 2025