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Hotel Description

5-star beachfront property near El Camaleon Mayakoba Golf Course

On the beach

With a stay at this well-placed property, you'll be half a mile (1 km) from El Camaleon Mayakoba Golf Course and within 3 miles (5 km) of Grand Coral Golf Riviera Maya. Also, Tres Rios Ecopark is within 3 miles (5 km) and Quinta Avenida is within 6 miles (10 km).

All-inclusive

This all-inclusive property features a golf course, a full-service spa, and 4 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.

Comfy beds, LED TVs

Boasting comforts like Select Comfort beds and premium bedding, the 401 guestrooms also offer furnished balconies and LED TVs with cable channels. 24-hour room service, separate bathtubs and showers, and coffee/tea makers are also available.

Fairmont Room, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$641* Per night/room 9 Feb. - 10 Feb.

Casita Signature, Room, 2 Queen Beds, Non Smoking, Canal View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Casita Signature, Room, 1 King Bed, Non Smoking, Canal View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Casita, Deluxe Room, 2 Queen Beds, Non Smoking, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Casita, Deluxe Room, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Room, 2 Queen Beds, Non Smoking, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fairmont Mayakoba Riviera Maya - All Inclusive ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Fairmont Mayakoba Riviera Maya - All Inclusive

Everyone (5)
5 out of 5
The Fairmont Mayakoba exceeded all expectations. We already Re-booked for next year. Alejandro, Hugo and Marco at the pool were the best. One of the best resorts I’ve been to

Posted by on 28 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Quality Manager

Thank you for your visit and your comments. We will be looking serve you next year. Regards, Isamu Tsuji

5 out of 5

Posted by on 5 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Quality Manager

Thanks for your visit and your comments. Regards, Isamu Tsuji

5 out of 5

Posted by on 16 Feb. 2019

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Comment from Hotel Management

2 Apr. 2019 by Quality Manager

Thanks for your visit and your comments. Regards, Isamu Tsuji

5 out of 5
This was our second time in the hotel and I was happy to see a lot of the same people around. Guillermo (at the main entry of the lobby) and Abraham (at the reception) went the extra mile to make sure we had the best reception. Maria, our housekeeper, was very attentive to our requests of towels, coffee, etc. The hostesses at the Laguna restaurant were amazing and also the overall staff of the restaurant. My daughter loved the experience again and we for sure will come back. They all gave us good advice about activities and places to visit, make sure that we had anything we needed at any moment.

Posted by , from Saint Joseph, Michigan on 29 May 2018

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Comment from Hotel Management

30 May 2018 by Isamu Tsuji / Quality Manager

Dear Marcelo, Thank you for your visit and for taking the time in writing your review. It is really good to know you and your daughter enjoy your experience at Fairmont Mayakoba. We appreciate you mentioning the names of our staff to be recognized. Best regards,

5 out of 5

Top quality all inclusive

Great place, great staff , food quality like no other all inclusive

Posted by , from new york on 29 Jan. 2018

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Comment from Hotel Management

30 Jan. 2018 by Isamu Tsuji / Quality Manager

Thank you for your review and evaluation.

5 out of 5

Best vacation resort in riviera maya

This was an amazing experience. Can’t say enough about our gorgeous room and bath, the pristine beach and water, the fabulous food and the best service ever! We plan to return in a couple years with the rest of our family. Truly a top vacation spot!

Posted by , from chicago on 18 Jan. 2018

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Comment from Hotel Management

23 Jan. 2018 by Isamu Tsuji / Quality Manager

Dear Karen, Thank you very much for your review and we will looking forward to welcome you and your family.

About the Fairmont Mayakoba Riviera Maya - All Inclusive

Location Carretera Fed.Cancún- Playa del Carmen, Playa del Carmen, QROO 77710

All-inclusive Details

  • Taxes not included
  • Spa/beauty facilities and services not included
  • Buffet and à la carte dining
  • Additional gratuities accepted
  • Airport transfers not included
  • Gratuities not included
  • All food and beverages included

Property Features

Fairmont Mayakoba Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Summer fun is a breeze at Fairmont Mayakoba Riviera Maya - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 5 outdoor swimming pools, and enjoy a treatment at the full-service spa. There are 4 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. You'll have access to the outdoor pool at a partner property. Free valet parking is available. This 5-star Playa del Carmen property is smoke free.

  • 401 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 4 bars or lounges
  • 27710 sq ft of conference space
  • 2574 sq m of conference space
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 5
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (47.2 km / 29.3 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking

Room Amenities

Fairmont Mayakoba Riviera Maya - All Inclusive offers 401 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Rooms open to furnished balconies. Select Comfort beds feature premium bedding. LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

  • Private balcony (furnished)
  • Select Comfort beds
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer available
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

La Laguna - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

El puerto - This steakhouse specializes in fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Las Brisas - This beach restaurant specializes in fusion cuisine and serves lunch and dinner. Open daily.

Cafe Maya - This café serves light fare only. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 20
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per pet, per nightService animals are exempt from fees.

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.40 per accommodation, per night
  • Sanitation services: USD 1.40 per night
  • Resort fee: USD 25.00 per person, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Internet access
  • Valet parking
  • Parking
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

The daily resort fee is charged to guests age 18 and older. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 256.00 per vehicle (roundtrip)
  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
  • Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen
  • Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
  • Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen
  • Fairmont Mayakoba Riviera Maya All Inclusive

You should know

  • Fairmont Mayakoba Riviera Maya - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.