Maroma, A Belmond Hotel, Riviera Maya

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A spacious lobby with a high ceiling, a central fountain, and potted plants.

A stone-paved courtyard with a water feature, surrounded by a wooden pergola and lush greenery.

A spacious dining area with high ceilings, large windows, and a central seating area with a plant.

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

On private beach
Pool
Breakfast included
Spa
Pet friendly
Parking included

Explore the area

Carretera Cancun Tulum Km 51, Riviera Maya, Playa del Carmen, QROO, 77710

Place, Playa Paraiso Golf Course
‪7 min drive‬
Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
‪8 min drive‬
Place, Maroma Beach
‪10 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪42 min drive‬

Room options

Deluxe Room, Ocean View (Deluxe Ocean View Room)

Ocean view
35 sq m
Sleeps 2
1 King Bed
Free WiFi

Ocean View Premium Suite

Ocean view
57 sq m
Sleeps 3
1 King Bed
Free WiFi

Garden View Premium Suite

Garden view
77 sq m
Sleeps 3
1 King Bed
Free WiFi

Deluxe Room, Garden View (Deluxe Garden View Room)

Exceptional

Garden view
35 sq m
Sleeps 2
1 King Bed OR 2 Twin Beds
Free WiFi

Junior Suite, Ocean View (Ocean View Junior Suite)

Ocean view
47 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds
Free WiFi

Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Bedrooms

Exceptional

Garden view
104 sq m
Sleeps 5
2 Twin Beds and 1 King Bed
Free WiFi

Suite, Private Pool, Oceanfront (Pavo Real)

Ocean view
86 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Suite, 1 Bedroom, Oceanfront (Plunge Pool)

Ocean view
83 sq m
Sleeps 3
1 King Bed
Free WiFi

Junior Suite, Garden View

Garden view
54 sq m
Sleeps 3
1 King Bed
Free WiFi

Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu)

Ocean view
106 sq m
1 bedroom
Sleeps 5
2 King Beds
Free WiFi

Suite, 2 Bedrooms, Oceanfront (Plunge Pool)

Ocean view
110 sq m
Sleeps 5
1 King Bed and 2 Twin Beds
Free WiFi

Suite, 1 Bedroom, Oceanfront

Ocean view
61 sq m
Sleeps 3
1 King Bed
Free WiFi

Villa, 2 Bedrooms, Private Pool (Mariposa)

Ocean view
106 sq m
1 bedroom
Sleeps 5
2 King Beds
Free WiFi

Villa (Maroma)

Ocean view
Sleeps 10
4 King Beds
Free WiFi

Suite, Ocean View

Ocean view
Sleeps 3
1 King Bed
Free WiFi

About the area

Playa del Carmen

On the beach.A stay at this Maroma hotel places you within 9 miles (15 km) of El Camaleón Mayakoba Golf Course and 12 miles (20 km) of Quinta Avenida. Puerto Morelos Town Square is within 12 miles (20 km) and Xcaret Eco Theme Park is within 20 miles (32 km).

What's nearby

Playa Paraiso Golf Course - 7 min drive - 4.6 km
Cirque du Soleil Boutique at Vidanta Riviera Maya - 8 min drive - 5.0 km
Paradise Beach - 10 min drive - 5.3 km
Maroma Beach - 10 min drive - 3.5 km
El Camaleón Mayakoba Golf Course - 15 min drive - 13.8 km

Getting around

Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

‪Alberca - Pool - Bar - ‬15 min drive
‪El Pajarito - ‬6 min walk
‪Snake Bar At Iberostar Maya - ‬15 min drive
‪Olivetti - ‬12 min drive
‪Under The Sea - ‬12 min drive

About this property

Maroma, A Belmond Hotel, Riviera Maya

5-star beachfront hotel near Maroma Beach

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Maroma, A Belmond Hotel, Riviera Maya, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like scuba diving and sailing.

Free breakfast is served daily. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a 24-hour fitness center, a steam room, and a garden. Limited free parking is available on a first-come, first-served basis. A complete renovation of Maroma, A Belmond Hotel, Riviera Maya was completed in December 2022.

Smoking is allowed in designated areas at this 5-star Playa del Carmen hotel.

72 guestrooms or units

2 levels

16 buildings

2 dining venues

2 bars or lounges

Meeting rooms

377 sq ft of conference space

35 sq m of conference space

Built in 1980

Cooked-to-order breakfast (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff is multilingual

Storage area for luggage

Front-desk safe

Car service

Concierge

Wedding services available

Convenience store

Terrace

Garden

Gift shop

Beauty salon

Computer for guest use

Newspapers in lobby (free)

Onsite shopping

Bellhop

Smoking in designated areas

Bar on the beach

Maroma, A Belmond Hotel, Riviera Maya offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished patios. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Maroma Spa by Guerlain has 9 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

On private beach
Pool
Spa
Pet friendly

CA $930 total

includes taxes & fees

Jul 14 - Jul 15

Property amenities

Family friendly

Baby bath
Children's books
Children's dinnerware
Grocery/convenience store
High chair
In-room babysitting (surcharge)
In-room crib
Laundry facilities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Limo/town car service
Onsite parking available only on request
Free uncovered self parking on site
Free uncovered valet parking on site
Limited onsite valet and self parking

Food and drink

Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
2 bars/lounges
2 restaurants
A beach bar
Private picnics

Things to do

24-hour gym
Art gallery
Fitness classes
Free bicycle rentals
Full-service spa
Games
Pilates classes
Sailing
Scuba diving
Shopping
Steam room
Table tennis
Volleyball
Water sports equipment

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 step to reach entrance
Tile flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)

Room amenities

Entertainment

Flat-screen TV with premium cable channels

Bedroom

Down comforter
Free crib
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Children's slippers
Designer toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Espresso maker
Free bottled water
Minibar
Toaster oven

Access via exterior corridors
Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Dryer
Eco-friendly toiletries
Electrical adapters
Free daily newspapers
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Portable fan
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: MXN 4000 per pet, per stay, plus a deposit of MXN 4000 per stay
Maximum 2 (weight limit: 11 lbs per pet)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Rollaway/extra beds are available for MXN 129.0 per night.

Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: MXN 3200 per vehicle (one-way, maximum occupancy 4)
Pet deposit: MXN 4000 per stay
Pet fee: MXN 4000 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MXN 129.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events are allowed on site

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond).

We should mention

Pool access available from 7:00 AM to 7:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Belmond Maroma

Belmond Maroma Resort

Belmond Resort

Maroma Belmond

Maroma Resort

Maroma Hotel Playa Del Carmen

Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen

Maroma Resort Spa

Frequently asked questions

How close is Maroma, A Belmond Hotel, Riviera Maya to the airport?

Maroma, A Belmond Hotel, Riviera Maya is 35.4 mi (292-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Maroma, A Belmond Hotel, Riviera Maya?

As of Jul 6, 2026, prices found for a 1-night stay for 2 adults at Maroma, A Belmond Hotel, Riviera Maya on Jul 9, 2026 start from CA $1,030, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Maroma, A Belmond Hotel, Riviera Maya have an airport shuttle?

Maroma, A Belmond Hotel, Riviera Maya offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3200 per vehicle, one-way.

How close is Maroma, A Belmond Hotel, Riviera Maya to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Maroma, A Belmond Hotel, Riviera Maya offer free breakfast?

Maroma, A Belmond Hotel, Riviera Maya offers free cooked-to-order breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Maroma, A Belmond Hotel, Riviera Maya?

No, there is no casino at this hotel, but Riviera Gran Casino (21-min drive) is nearby.

What time is check-in at Maroma, A Belmond Hotel, Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Maroma, A Belmond Hotel, Riviera Maya?

This hotel offers free self parking and valet parking.

Does Maroma, A Belmond Hotel, Riviera Maya have a pool?

Maroma, A Belmond Hotel, Riviera Maya does not have a pool.

Does Maroma, A Belmond Hotel, Riviera Maya have a restaurant?

There are 2 onsite restaurants, offering options like Mexican cuisine, a beachfront location, and ocean views.

Does Maroma, A Belmond Hotel, Riviera Maya have a spa?

Pamper yourself with a day at Maroma Spa by Guerlain, where you can enjoy prenatal massages, body treatments, and facials.

How close is Maroma, A Belmond Hotel, Riviera Maya to downtown Playa del Carmen?

Maroma, A Belmond Hotel, Riviera Maya is 10.3 mi away from Playa del Carmen.

Maroma, A Belmond Hotel, Riviera Maya Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Verified

10/10 Excellent

Daenen

Jan 13, 2026

Service, staff and amenities were amazing.

Stayed 7 nights in Jan 2026

Verified

10/10 Excellent

James

Jan 19, 2026

Liked: Cleanliness, property conditions & facilities

We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our stay. From the arrival welcome ritual to the departure treats, the staff was unbelievably hospitable. They even made us custom hats that said fiance/fiancee! We will definitely be back.

Amazing hotel with local flora & fauna

Incredible hotel, well thought out with attention to detail. Our butler Jean-Luc was extremely helpful and reactive with all of our requests. Loved that it was smaller occupancy compared to other hotels in the area, with plenty of opportunities to see flora & fauna. We really enjoyed the meal at Woodend, breakfast was great, but found the lunch/dinner food at Casa Mayor to be a bit mediocre. Spa was wonderful, Claudia gave a great massage and the hydrotherapy pools are a nice touch. Also very nice to have access to this everyday. One minor negative comment: tipping culture is out of hand and highly Americanized - minimum 18%-25% is expected for pretty much everything at the hotel and listed as suggested gratuity - including the breakfast which is included in price of the room. They give you a bill at the end of included breakfast with what your breakfast would have cost had you paid for it, and the amount is incredibly overpriced (i.e. around 80-100 USD for 2 persons) with the assumption you will tip 18-25% of that cost. At around 1,000 USD a night for a room, the hotel should ensure they pay their staff enough to not have to rely on tipping culture. Other parts of Mexico, including Mexico City have an expectation of 10-15% tips. Lastly, the saragassum was definitely present throughout our stay (August 2025) but the pools and option to go snorkeling nearby was sufficient to not affect our holiday. We sincerely appreciated our stay and look forward to staying again.

Stayed 3 nights in Aug 2025

Verified

10/10 Excellent

Morgan

Aug 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2025

Verified

10/10 Excellent

Luis

Apr 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El mejor hotel

Mi hotel favorito

Stayed 3 nights in Apr 2025

Verified

10/10 Excellent

Cathrine

Jul 25, 2024

5 🌟🌟🌟🌟

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful view, customer service, and hotel. We rode out hurricane Zeta but we still enjoyed our stay. This is the place to stay if you want to feel like family.

Stayed 3 nights in Oct 2020

Verified

10/10 Excellent

Stephen

Sep 29, 2020

Feb 2, 2020

Jan 15, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service, beautiful grounds, quiet. Lovely room and pools. Lots of space, good yoga.

Stayed 4 nights in Jan 2020

Maroma, A Belmond Hotel, Riviera Maya

Choose dates to view prices

Photo gallery for Maroma, A Belmond Hotel, Riviera Maya

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Room, Ocean View (Deluxe Ocean View Room)

Deluxe Room, Ocean View (Deluxe Ocean View Room)

View all photos for Ocean View Premium Suite

Ocean View Premium Suite

View all photos for Garden View Premium Suite

Garden View Premium Suite

View all photos for Deluxe Room, Garden View (Deluxe Garden View Room)

Deluxe Room, Garden View (Deluxe Garden View Room)

View all photos for Junior Suite, Ocean View (Ocean View Junior Suite)

Junior Suite, Ocean View (Ocean View Junior Suite)

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

View all photos for Suite, Private Pool, Oceanfront (Pavo Real)

Suite, Private Pool, Oceanfront (Pavo Real)

View all photos for Suite, 1 Bedroom, Oceanfront (Plunge Pool)

Suite, 1 Bedroom, Oceanfront (Plunge Pool)

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

View all photos for Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu)

Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu)

View all photos for Suite, 2 Bedrooms, Oceanfront (Plunge Pool)

Suite, 2 Bedrooms, Oceanfront (Plunge Pool)

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

View all photos for Villa, 2 Bedrooms, Private Pool (Mariposa)

Villa, 2 Bedrooms, Private Pool (Mariposa)

View all photos for Villa (Maroma)

Villa (Maroma)

View all photos for Suite, Ocean View

Suite, Ocean View

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About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Maroma, A Belmond Hotel, Riviera Maya

Awards and affiliations

Similar properties

Banyan Tree Mayakoba

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Maroma, A Belmond Hotel, Riviera Maya Reviews

Reviews

Exceptional