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Maya del Carmen Hotel

Property class: 2.5
Hotel near Quinta Avenida in Playa del Carmen

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Photo gallery for Maya del Carmen Hotel

Exterior
Accessible parking
Junior Studio Suite
Junior Studio Suite
Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Zazil-ha, 10 Avenida Nte, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Basic Studio

Basic Studio

Basic Studio

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Master Suite

Master Suite

Master Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Large Twin Sofa Bed

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About the area

Playa del Carmen

Gonzalo Guerrero stay.Within a 10-minute walk of this Gonzalo Guerrero hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Super Chedraui Selecto Avenida 10 and Mario Villanueva Madrid are also within half a mile (1 km).

What's nearby

  • Mario Villanueva Madrid - 5 min walk - 0.5 km
  • Quinta Avenida - 6 min walk - 0.6 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 9 min walk - 0.8 km
  • Quinta Alegría Shopping Mall - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Chez Céline - ‬6 min walk
  • ‪Club de la Cerveza - ‬4 min walk
  • ‪San Lucho Mezcaleria - ‬3 min walk
  • ‪Crisol - ‬8 min walk
  • ‪Amorino - ‬8 min walk

About this property

Maya del Carmen Hotel

Hotel near Quinta Avenida in Playa del Carmen
Maya del Carmen Hotel offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Maya del Carmen Hotel also features barbecue grills and a garden. Free self parking is available.

This Playa del Carmen hotel is smoke free.

  • 30 guestrooms or units
  • Front desk (24 hours)
  • Garden
  • BBQ grill(s)
  • No smoking on site
Maya del Carmen Hotel offers 30 air-conditioned accommodations with safes and ceiling fans. Each accommodation is individually furnished. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Maya del Carmen Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Maya del Carmen Hotel Hotel
Maya del Carmen Hotel Playa del Carmen
Maya del Carmen Hotel Hotel Playa del Carmen

Frequently asked questions

How close is Maya del Carmen Hotel to the airport?

Maya del Carmen Hotel is 22 mi (269-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Maya del Carmen Hotel have an airport shuttle?

Airport shuttle services are not available at Maya del Carmen Hotel.

How close is Maya del Carmen Hotel to the beach?

This hotel is a short 8-minute walk from Playa del Carmen Main Beach and 8-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Maya del Carmen Hotel offer free breakfast?

Maya del Carmen Hotel does not offer free breakfast.

Is there a casino at Maya del Carmen Hotel?

No, there is no casino at this hotel, but Riviera Gran Casino (19-min walk) is nearby.

What time is check-in at Maya del Carmen Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Maya del Carmen Hotel?

This hotel offers free self parking.

Does Maya del Carmen Hotel have a pool?

Maya del Carmen Hotel features an outdoor pool and a children's pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Maya del Carmen Hotel have a spa?

There are no spa services available at this hotel.

How close is Maya del Carmen Hotel to downtown Playa del Carmen?

Maya del Carmen Hotel is 0.7 mi away from Playa del Carmen.

Maya del Carmen Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 22 reviews
Rating 8 - Good. 5 out of 22 reviews
Rating 6 - Okay. 5 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 4 out of 22 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Aaron Wesley Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little property very cost friendly
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Niles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service from Staff Super Location
Stayed 4 nights in Nov 2023
Verified review

8/10 Good

Kurt

Liked: Cleanliness, staff & service, room comfort

Nice location, great parking, friendly checkin.

great location and nice secure parking right outside the room door. room was functional. bed mattress pretty worn out.
Stayed 1 night in Feb 2024
Verified review

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
the hotel was run down, there was mold in the shower. I rated to stay there It was only three days but I was glad when we moved to a nicer location. I will never stay there again.
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

Jose Arnulfo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Placed was closed down by the state government at the moment to attempt to check in had to stay at other place way much expensive due short notice terrible service even employees were shock and mad at their own boss
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Brenda

Liked: Staff & service
Disliked: Property conditions & facilities
We loved the courtyard and pool area. Very relaxing and shaded. Only a block away from 5th Avenue. However had a lot of trouble with the maintenance of the property - broken fans, AC not working, not able to lock doors easily, etc. The layout was great with the separate bedroom and then additional beds in the open areas. If items were updated, this would be a gem location.
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

P

Disliked: Cleanliness, amenities, property conditions & facilities
This is an old, old place with misleading images. The room is nothing like the images, the internet is weak most of the time or non-existent and no one really cares.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
I like the fact that it was next to 5th Avenue I didn’t like the fact that there was no one at the front desk to check in when I got there and the phone number posted wasn’t from the motel but from a lady private number
Stayed 6 nights in Aug 2023
Verified review

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, amenities
No había casi luz en la habitación solo 3 bombillos para toda la habitación, en el balcón no había luz, en un cuarto no había luz, solo lampara.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Araly Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌👌👌
Stayed 5 nights in Jan 2024
Verified review

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

bien en general, solo hay que mejorar la señal de internet, a la habitación no llega hay q estar cerca de la terraza, muy cerca de centro comercial donde se come muy rico y bastante económico, obtienes lo que pagas
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service
Un hotel antiguo … pero acorde al precio que estás pagando, excelente estacionamiento y súper cerca de la 5ªAv en la que prácticamente encuentras todo y cerca de la playa también
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Jose Arturo

Stayed 1 night in Mar 2024
Verified review

4/10 Poor

victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Joel

Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2024
Verified review

2/10 Terrible

Fernanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Christopher

Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Gabriela

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Eleazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Verified review

8/10 Good

JUANITA ALEJANDRINA

Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Amador

Stayed 2 nights in Jun 2023