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Sofía by Bunik

2.5 star property
Hotel near Playa del Carmen Main Beach in Playa del Carmen

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Photo gallery for Sofía by Bunik

Rooftop terrace
Reception
Superior Loft | Private kitchen
Superior Loft
Deluxe Loft | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Place, Mamitas Beach
    ‪12 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for Deluxe Loft

Deluxe Loft

Deluxe Loft

8.6 out of 10
Excellent
(93 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Loft

Superior Loft

Superior Loft

7.8 out of 10
Good
(28 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Loft

Premium Loft

Premium Loft

8.2 out of 10
Very good
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Traditional Studio

Traditional Studio

Traditional Studio

7.4 out of 10
Good
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Downtown Playa del Carmen stay.Within a 15-minute walk of this Downtown Playa del Carmen hotel, you'll find Playa del Carmen Main Beach and Quinta Avenida. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 8 min walk - 0.7 km
  • Quinta Alegría Shopping Mall - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Mamitas Beach - 12 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 2 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Café Choux Choux - ‬2 min walk
  • ‪Corazón Contento PDC - ‬2 min walk
  • ‪La Ceiba de la 30 - ‬3 min walk
  • ‪El Nativo - ‬2 min walk
  • ‪Cassa Ceviche - ‬1 min walk

About this property

Sofía by Bunik

Hotel near Playa del Carmen Main Beach in Playa del Carmen
Sofía by Bunik offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at Sofía by Bunik.

This Playa del Carmen hotel is smoke free.

  • 45 guestrooms or units
  • Towels for the beach
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Pool or billiards table
  • Terrace
  • Elevator
  • No smoking on site
Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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La Pasion Hotel Boutique by Bunik
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  • Free WiFi
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La Pasion Hotel Boutique by Bunik

Property amenities

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Entertainment

  • 32-inch LED TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 969 out of 1529 reviews
Rating 8 - Good. 303 out of 1529 reviews
Rating 6 - Okay. 131 out of 1529 reviews
Rating 4 - Poor. 47 out of 1529 reviews
Rating 2 - Terrible. 79 out of 1529 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was walking distance from everything kids enjoyed the pool
Stayed 5 nights in Jul 2025

8/10 Good

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled as a family . Everything was walking distance and the kids enjoyed the pool
Stayed 5 nights in Jul 2025

6/10 Okay

Brian

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Usually Sofia is five stars. I have stayed here many times with no troubles. However, on this trip the safe didn’t work. We were there for nine days. It was never fixed. In addition, there was no hot water. When we looked, the hot water heater had been removed for maintenance. Who needs a safe or hot water.
Stayed 9 nights in Jun 2025

10/10 Excellent

Dean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is always so polite and accommodating.
Stayed 9 nights in Jun 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was good I really liked it. The bed was comfortable wish blankets were a little thicker though. Also wish the rooftop bar was open but other than that it was great.
Stayed 6 nights in Jul 2025

4/10 Poor

Cassandre

Disliked: Cleanliness
Stayed 6 nights in Jul 2025

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Nice place to stay
Stayed 6 nights in Jul 2025

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Brianda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El agua de la regadera no tenia presion, incluso habia momentos en los que no salia agua, el cuarto de mi cuñada tenia hormigas por toda la cosina, el sr que estaba en recepcion por las mañanas no fue muy amable, no queria nada de ruido por los pasillos y si vas con niños es imposible mantenerlos en silencio de ahi en delante that was fine ☺️
Stayed 4 nights in Jul 2025

10/10 Excellent

CHUN SUK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo está bien y solo le falta del estacionamiento
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqueline

Stayed 7 nights in Jun 2025

2/10 Terrible

francisco

Stayed 6 nights in Jul 2025

6/10 Okay

Liliana

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
U
Stayed 4 nights in Jul 2025

10/10 Excellent

sylwia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice and not expensive place. We spent there one week and we highly recommend it. This place has everything what we needed- nice room, kitchen,spacious bathroom and not big but pleasant swimming pool on the roof top
Stayed 6 nights in Jun 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea Liliana Cantú

Liked: Cleanliness, amenities, property conditions & facilities
Todo el staff son increíbles, muy amables y serviciales, las instalaciones están muy bonitas
Stayed 5 nights in Jun 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were supposed to stay for 3 nights, however we checked out after the first night. I didn’t care that it was non refundable. The front desk clerk could care less about any issues reported. Although they knew when we were arriving, the ac was off & it was so hot in the room. The fan didn’t work. I couldn’t use the phone to call the front desk because it didn’t work either. The safe was broken. As far as the bed goes, it felt like I was sleeping on the floor. The pool water was dirty. Also, although they advertise the rooftop bar, it never opened. Horrible place to stay.
Stayed 3 nights in Jul 2025

6/10 Okay

Lylyana

Travelled with family
Liked: Cleanliness, amenities
We stayed 4 nights and the bed was amazing, a good size bedroom and bathroom. Very clean. One thing we did not liked was that the hot water was not working. We reported to the front desk by it was never a follow up or nothing. The cold water was cold enough that we had to really be in dire need of a shower to shower. Also the safe was not working and front desk was not able to fix it. Other than that I liked the condo and it was a safe area to walk at night
Stayed 5 nights in Jun 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✨
Stayed 1 night in Jul 2025

2/10 Terrible

Youssef

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Amal

Stayed 7 nights in Jun 2025

2/10 Terrible

Youssef

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Everything was ok except last room that was more expensive but no Hot water
Stayed 1 night in Jul 2025

8/10 Good

Alexander

Liked: Amenities
The building is modern and nice but seems like it has not been very well-maintained and the cleaning is not well-done. At first glance it looks clean, but on closer inspection you will notice many areas are dirty or stained - scuffs/stains on the walls, stains on towels and sheets, hair/debris in places where it easily could have been vacuumed. In my room I noticed there was water damage coming in on the bathroom ceiling from the unit above and all over the walls I saw stains and scuffs. Also, when I arrived at my room the safe door was open but stuck in the “lock” position so I couldn’t close it to program my password and use it (a stupid move from the previous guest, but should have been fixed before I got there). I told the front desk, who said maintenance would come the next day. No one came during my three-night stay, which was annoying. Also, there are no pool cues and balls to use the pool table. Also, the staff at the front desk weren’t explicitly rude, but I had the sense while talking to them that simple inquires were an unwelcome inconvenience. My room’s door was also not well soundproofed. The area is reasonably quiet and close to fifth ave and great restaurants. The pool on the roof is nice, especially with the current sargassum situation at the beach. This place is decent and has the potential to be great with proper cleaning, maintenance, attention to detail, and better customer service. However, the “10/10” reviews from other guests are a bit too generous.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mauricio

Stayed 3 nights in Jun 2025

10/10 Excellent

Reginald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana was really helpful when a power outage hit the area. Ana went above and beyond. Staff was extremely accommodating and friendly. Would and will stay at this hotel again.
Stayed 8 nights in Jun 2025