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New Continental Hotel, Sure Hotel Collection by Best Western

3.5 star property
Family-friendly 3.5-star hotel with indoor pool

Choose dates to view prices

Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

Exterior
Indoor pool
Reception
Bar (on property)
1 bedroom, individually decorated, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Room service

Explore the area

Map
Millbay Road, Plymouth, England, PL1 3LD
  • Plymouth Pavilions
    ‪2 min walk‬
  • Hoe Park
    ‪6 min walk‬
  • National Marine Aquarium
    ‪17 min walk‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Single Bed, Non Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

1 bedroom, individually decorated, individually furnished, desk

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Family Room, Multiple Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

1 bedroom, individually decorated, individually furnished, desk

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

1 bedroom, individually decorated, individually furnished, desk

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

  • 36 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (Small Room)

Standard Room, 2 Single Beds, Non Smoking (Small Room)

Standard Room, 2 Single Beds, Non Smoking (Small Room)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking (Small Room)

Standard Room, 1 Single Bed, Non Smoking (Small Room)

Standard Room, 1 Single Bed, Non Smoking (Small Room)

  • Sleeps 1
  • 1 Twin Bed

About the area

Plymouth

Heart of Plymouth.You'll be steps from Plymouth Pavilions and within a 10-minute walk of Theatre Royal, Plymouth. Hoe Park and Bowling Green are also within half a mile (1 km).

What's nearby

  • Plymouth Pavilions - 2 min walk - 0.2 km
  • Hoe Park - 6 min walk - 0.6 km
  • University of Plymouth - 12 min walk - 1.1 km
  • Royal William Yard - 15 min walk - 1.3 km
  • National Marine Aquarium - 17 min walk - 1.5 km

Getting around

  • Plymouth Station - 16 min walk

Restaurants

  • ‪The Union Rooms - ‬2 min walk
  • ‪The Bank - ‬5 min walk
  • ‪Walkabout Inn - ‬3 min walk
  • ‪KFC - ‬5 min walk
  • ‪The Walrus - ‬3 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

Family-friendly 3.5-star hotel with indoor pool
New Continental Hotel, Sure Hotel Collection by Best Western offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The family-friendly New Continental Hotel, Sure Hotel Collection by Best Western also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Plymouth hotel.

  • 99 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 281 sq m of conference space
  • Built in 1886
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
New Continental Hotel, Sure Hotel Collection by Best Western offers 99 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property will place a credit card authorization upon check-in.
Guests paying in cash must provide a valid photo ID at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Guests with mobility issues should contact this property in advance.

Property is also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 471 out of 1000 reviews
Rating 8 - Good. 341 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good.

Lovely stay,friendly staff and comfy room with huge,delicious breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night

Great staff Fantastic price with swimming pool
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Property conditions & facilities
Ease of parking was great as in big city. Room was very comfortable and staff were very helpful and friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and super service

We have stayed in this hotel before, but it is such a lovely hotel. It was the first time we used the restaurant, which i would highly recommend as the food was delicious, the service in the restaurant was fantastic and the breakfast was great too. Well worth the money, and we will definitely be back in the near future. The only downside i would say for the stay, was that the bar was very quiet and lacked atmosphere, maybe some music and the tv muted would brighten up the atmosphere...but otherwise great.
Stayed 1 night in Mar 2025

8/10 Good

Daryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars service. This was my 4th time with them
Stayed 5 nights in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Sandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to explore the city centre.
Stayed 3 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Conor

Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great and staff very accommodating. The room was clean and comfortable too. The only down side is the limited parking at the property, we had to park near by which cost £16.50 for 24 hrs!
Stayed 1 night in Feb 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Neal

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Andy, London

Business traveller
Liked: Staff & service, amenities
Nice hotel, needs look more attractive from outside and the beautiful stone steps needs scrubbing. Reception and bar area needs high polishing
Stayed 5 nights in Feb 2025

10/10 Excellent

Naghmeh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good thank you.
Stayed 1 night in Feb 2025

8/10 Good

Martin

Travelled with partner
Staff very helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Really nice. Have stayed many a time, same name hotel different group ownership. If one comment, laundry etc should be best suited in another lift. Had to wait some time as occupied with two maids, laundry. Also one girl, pulling the bags down the stairs from 5th floor. Not good for them, besides that, a nice stay, just observation from there part.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool got free drink comfy room
Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

Lovely and relaxed, very polite and helpful Staff
Stayed 1 night in Jan 2025

8/10 Good

Christine

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Talib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025