See all properties

New Continental Hotel, Sure Hotel Collection by Best Western

3.5 star property
Family-friendly 3.5-star hotel with indoor pool

Choose dates to view prices

Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

Exterior
Reception
Indoor wedding
Individually decorated, individually furnished, desk, iron/ironing board
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View in a map
Millbay Road, Plymouth, England, PL1 3LD
  • Place, Hoe Park
    ‪6 min walk‬
  • Place, University of Plymouth
    ‪12 min walk‬
  • Place, National Marine Aquarium
    ‪17 min walk‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

8.6 out of 10
Excellent
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Standard Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Small Room)

Standard Room, 1 Single Bed, Non Smoking (Small Room)

Standard Room, 1 Twin Bed, Non Smoking (Small Room)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Small Room)

Standard Room, 2 Single Beds, Non Smoking (Small Room)

Standard Room, 2 Twin Beds, Non Smoking (Small Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Family Room

  • Sleeps 3

View all photos for Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Room

  • Sleeps 4

View all photos for Family Room with Sofa Bed

Individually decorated, individually furnished, desk, iron/ironing board

Family Room with Sofa Bed

  • Sleeps 4

Deluxe Room with Whirlpool Bath

  • Sleeps 2

View all photos for Connecting Room

Bathroom

Connecting Room

  • Sleeps 5

Small Single Room

  • Sleeps 1

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

  • Sleeps 2

View all photos for Small Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Twin Room

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2

About the area

Plymouth

Heart of Plymouth.You'll be steps from Plymouth Pavilions and within a 10-minute walk of Theatre Royal, Plymouth. Hoe Park and Bowling Green are also within half a mile (1 km).

What's nearby

  • Plymouth Pavilions - 2 min walk - 0.2 km
  • Theatre Royal, Plymouth - 5 min walk - 0.4 km
  • Hoe Park - 6 min walk - 0.6 km
  • University of Plymouth - 12 min walk - 1.1 km
  • National Marine Aquarium - 17 min walk - 1.5 km

Getting around

  • Plymouth Station - 16 min walk

Restaurants

  • ‪The Union Rooms (Wetherspoon) - ‬3 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪The Bank - ‬5 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Walkabout - ‬3 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

Family-friendly 3.5-star hotel with indoor pool
New Continental Hotel, Sure Hotel Collection by Best Western offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3025 square feet (281 square meters) and includes conference space. The family-friendly New Continental Hotel, Sure Hotel Collection by Best Western also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Plymouth hotel.

  • 99 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 3025 sq ft of conference space
  • 281 sq m of conference space
  • Built in 1886
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
New Continental Hotel, Sure Hotel Collection by Best Western offers 99 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Exterior

Leonardo Hotel Plymouth

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,006 reviews
The price is CA $92
CA $110 total
includes taxes & fees
Nov 2 - Nov 3
Leonardo Hotel Plymouth

Property amenities

Family friendly

  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property will place a credit card authorization upon check-in.
Guests paying in cash must provide a valid photo ID at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 8 for children
  • Self parking fee: GBP 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Guests with mobility issues should contact this property in advance.

Property is also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 477 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Martin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Tanaka

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Although the carpet looked a bit haggard, the room and bed were very spacious, but the lack of AC during a heatwave was.. rough. Room service hours are very limited as well sadly, but there’s plenty of options for a late night meal nearby in the city centre. The continental breakfast was a bit lacking in terms of options, and some things we ordered (like the porridge and “heated croissants”) tasted very processed/chemical. The pool, gym and sauna/steam room is an amazing bonus with this hotel though.
Stayed 2 nights in Jun 2025

4/10 Poor

Dave

Business traveller
Disliked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Travelled with group
Liked: Staff & service
Staff were great, nice breakfast. The only issue we had was how it the room was, it was unbearable. No one slept. Windown opened only a cpuple of inches and a fan was provided but did nothing.
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Had a great two night’s at the hotel. Very quiet room on the 3rd floor. Going back in December. It’s great please to chill out on my week off as a live in carer.
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Peter

Stayed 2 nights in Jun 2025

8/10 Good

Mona

Liked: Cleanliness, amenities, property conditions & facilities
We had a good holiday overall , but
Stayed 3 nights in May 2025

6/10 Okay

Alan

Travelled with family
Hard to fault it, felt slighty dated in need or a refurb, but I wouldn't say it was a bad stay at all. Was very affordable. Would consider it again if I was in Plymouth.
Stayed 1 night in May 2025

8/10 Good

Kin Nam

Travelled with family
Liked: Staff & service
No
Stayed 3 nights in Jun 2025

10/10 Excellent

Yiu Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town clean and comfortable.
Stayed 3 nights in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A excellent place to stay for a overnight trip, resturant on site was good and the room was clean, tidy and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff friendly and helpful.
Stayed 1 night in May 2025

2/10 Terrible

Bilal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC in rooms
Stayed 1 night in May 2025

10/10 Excellent

antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Baljit

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Was not clean, No adapter for charging
Stayed 1 night in May 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and the night porter checked us in super quick after we were delayed and arrived after midnight.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

6/10 Okay

Rick

Travelled with partner
Liked: Cleanliness, amenities
This property was unique in our tour of Britain as the only hotel that demanded a copy our passports. We find this offensive and intrusive. We had already passed through HM immigration and customs to enter the UK from NZ. We had paid for our room. Reception was officious and hostile. I suggest the owners take their investment and put it into prison services, they have no understanding or instinct for hospitality.
Stayed 1 night in May 2025

10/10 Excellent

Kev

Business traveller
Liked: Cleanliness, staff & service
Stayed for work in the area
Stayed 1 night in Feb 2025

10/10 Excellent

Riadel Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Pleasant Stay in Plymouth

I had a lovely stay at the New Continental Hotel in Plymouth. I booked a standard double room with a jetted bathtub, and it exceeded my expectations. The room was spacious, clean, and well-maintained, offering a comfortable and relaxing environment. The jetted tub was a great touch—perfect for unwinding after a long day. Overall, a great experience with friendly staff and good amenities. Would definitely recommend for a comfortable city stay!
Stayed 1 night in May 2025

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, the staff were lovely too the only downside was the hotel is on a busy 3 way junction which was noisy, especially with motorbikes revving their engines while waiting for the lights to change!! This was a pain at night, but take earplugs and its fine or if you are deaf like my husband, just take out your hearing aids out! Otherwise it was a lovely hotel, convenient to town and the Barbacan. Enjoyed our stay and would definitely stay there again
Stayed 3 nights in May 2025

6/10 Okay

John

Stayed 2 nights in May 2025