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The Grosvenor Plymouth

3.5 star property
3.5-star hotel near Smeaton's Tower

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Photo gallery for The Grosvenor Plymouth

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Lobby sitting area
Exterior
Lounge
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
7-11 Elliot Street, The Hoe, Plymouth, England, PL1 2PP
  • Place, Hoe Park
    ‪1 min walk‬
  • Place, Plymouth Pavilions
    ‪6 min walk‬
  • Place, University of Plymouth
    ‪12 min walk‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Double Room

7.8 out of 10
Good
(7 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Suite, 1 Double Bed

View from room

Grand Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Double or Twin Room, Multiple Beds

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Double or Twin Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Studio Suite, Multiple Beds

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Studio Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

About the area

Plymouth

Heart of Plymouth.Within a 10-minute walk of this Barbican hotel, you'll find Smeaton's Tower and Plymouth Pavilions. University of Plymouth and Torpoint Ferry are also within 3 miles (5 km).

What's nearby

  • Hoe Park - 1 min walk - 0.2 km
  • Theatre Royal, Plymouth - 5 min walk - 0.4 km
  • Plymouth Pavilions - 6 min walk - 0.6 km
  • University of Plymouth - 12 min walk - 1.1 km
  • National Marine Aquarium - 14 min walk - 1.2 km

Getting around

  • Plymouth Station - 19 min walk
  • Exeter (EXT-Exeter Intl.) - 60 min drive

Restaurants

  • ‪The Union Rooms (Wetherspoon) - ‬7 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Plymouth Jollof Kitchen - ‬8 min walk
  • ‪The Bank - ‬6 min walk
  • ‪The Terrace - ‬12 min walk

About this property

The Grosvenor Plymouth

3.5-star hotel near Smeaton's Tower
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

This 3.5-star Plymouth hotel is smoke free.

  • 40 guestrooms or units
  • 5 levels
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • 1 conference room
The Grosvenor Plymouth offers 40 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas and include desks. 32-inch flat-screen televisions come with digital channels. This Plymouth hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:00 AM for a fee: GBP 6 for adults and GBP 4 for children
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 5 2026 to March 14 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 6 for adults and GBP 4 for children
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grosvenor Plymouth Hotel
Grosvenor Plymouth
Grosvenor Hotel Plymouth
The Grosvenor Plymouth Hotel
The Grosvenor Hotel Plymouth
The Grosvenor Plymouth Hotel
The Grosvenor Plymouth Plymouth
The Grosvenor Plymouth Hotel Plymouth

The Grosvenor Plymouth Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 516 out of 914 reviews
Rating 8 - Good. 316 out of 914 reviews
Rating 6 - Okay. 65 out of 914 reviews
Rating 4 - Poor. 12 out of 914 reviews
Rating 2 - Terrible. 5 out of 914 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Neil

Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel with friendly owners.
Stayed 1 night in Sep 2025

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, amenities
The staff are very friendly and go out of their way to help you.
Christmas tree in the resident’s bar lounge
Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
All Good
Stayed 4 nights in Dec 2025

4/10 Poor

Paul

Drivers Warning! It stated on hotels.com that the room came with on site parking. I arrived and was told to park around the back but the 5 or 6 spaces were filled and I asked about overspill parking. The man said I had to park on the street. I asked him how this worked with them paying the council for the ticket and he said no that was my job to sort it out. I said you must be joking but he informed me that I should have read the small print that there was limited parking at the hotel...5 or 6 spots for the entire hotel! He even said he allowed someone who had checked out to continue parking longer. They were to check out at 1100 but it was now 1430 and new guests were arriving from 1400! I said this was ridiculous and asked for a refund. To be fair he was going to process a refund to get rid of me but the amazing Simone stepped in with a solution and saved the day. I could tell the man was raging at this point...his face was priceless. The bed in room 17 was one of them beds that the mattress was held by thin cheap wood sticks and made a right noise when you moved. On a positive note, Simone was outstandingly helpful, the room had lovely high ceilings and the hotel was city centre. I won't return though due to their parking situation and bed.
Stayed 1 night in Dec 2025

10/10 Excellent

Belinda M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay Although up four flights of stairs our stay was worth it. Very clean hotel. Polite friendly staff Would definitely recommend and hopefully stay again.
Stayed 1 night in Dec 2025

4/10 Poor

Mabel

Stayed 1 night in Dec 2025

10/10 Excellent

chris

Liked: Staff & service
Very good value
Stayed 1 night in Dec 2025

2/10 Terrible

Ronnie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower extremely low pressure. Bathroom door broken and previous fixed using fence screws. Bed uncomfortable and frame unsafe.
Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, amenities
Very laid back and easy to deal with,,
Stayed 2 nights in Dec 2025

10/10 Excellent

Sophie

Stayed 1 night in Dec 2025

10/10 Excellent

Louis

Stayed 1 night in Dec 2025

10/10 Excellent

mark

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely room and great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The chap at reception was very friendly/ helpful. Got to park in the carpark (tight space left!).
Stayed 1 night in Nov 2025

8/10 Good

kelvin

Liked: Cleanliness, staff & service, amenities
Our upgraded room to a superior one on the 2nd floor to the front of the building was very comfortable, with seating area in the bay window with a sea view. The bathroom had a bath with shower over which was great
Stayed 2 nights in Nov 2025

8/10 Good

Meg

Liked: Cleanliness, amenities
Housekeeping were great as were most on reception. Good shower, but bathroom light was dodgy and turned on/off at will. Room door jams - no good if you can't shoulder bump it to get in, potential fire hazard when exiting. The room is comfortable, if looking tired. Locking internal doors when reception closes, blocking a communal space, makes it feel like you're in a hostel. Inconsistent reception closing times meant 1 day was at 4 30pm. Too early.
Stayed 5 nights in Nov 2025

8/10 Good

Meg

Liked: Cleanliness, amenities
Noisiest door in the world to my room and a fire trap if you're not strong enough to shoulder charge it open or get caught inside. Comfortable room, if dated. Sleep was fine after requesting a new mattress and duvet. Staff are hit and miss. Housekeeping are great. One morning the internal door to reception was not opened (8.40am, supposed to be open at 7) leaving an older patron stuck. I went round and opened it. One night no lights on at the front door - safety issue. Another, no lights turned on my side of the building - again, safety on dark stairs. Last night, front door locked before their 10pm shut down of reception - not welcoming.
Stayed 7 nights in Oct 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities
Spotless room and lovely staff and breakfast. We all enjoyed our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff , great stay for 1 night. Good price & fab location. Highly recommend 👌
Stayed 1 night in Oct 2025

8/10 Good

Ryo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the friendliest staffs I’ve seen in a hotel ever. They were very nice.
Stayed 1 night in Oct 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Quite. Didnt need breakfast so cant comment. Staff very friendly
Stayed 1 night in Oct 2025