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Best Western Plus Poitiers Centre Le Grand Hotel

4.0 star property
4-star hotel perfect for exploring Poitiers

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Photo gallery for Best Western Plus Poitiers Centre Le Grand Hotel

Exterior
In-room safe, desk, soundproofing, iron/ironing board
Daily buffet breakfast (EUR 17 per person)
Terrace/patio
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
28 Rue Sadi Carnot, Poitiers, Vienne, 86000
  • Place, Place du Marechal Leclerc
    ‪1 min walk‬
  • Place, Notre-Dame la Grande
    ‪7 min walk‬
  • Place, Poitiers Cathedral
    ‪11 min walk‬
  • Airport, Poitiers (PIS-Biard)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Family Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Poitiers

City center retreat .Your stay at this Poitiers hotel places you within a 10-minute walk of Place du Marechal Leclerc and Parc de Blossac. St-Hilaire-le-Grand Church and Palais de Justice are also within half a mile (1 km).

What's nearby

  • Place du Marechal Leclerc - 1 min walk - 0.2 km
  • Parc de Blossac - 6 min walk - 0.5 km
  • Notre-Dame la Grande - 7 min walk - 0.7 km
  • Place Charles de Gaulle - 7 min walk - 0.7 km
  • Poitiers Cathedral - 11 min walk - 0.9 km

Getting around

  • Poitiers Station - 12 min walk
  • Poitiers (PIS-Biard) - 11 min drive

Restaurants

  • ‪Brasserie Du Theatre - ‬3 min walk
  • ‪Le 16 Carnot - ‬1 min walk
  • ‪Viet Café (aka Viet Daily) - ‬1 min walk
  • ‪Café de la Paix - ‬4 min walk
  • ‪OKI - ‬1 min walk

About this property

Best Western Plus Poitiers Centre Le Grand Hotel

4-star hotel perfect for exploring Poitiers
A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Poitiers Centre Le Grand Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Poitiers hotel is smoke free.

  • 47 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Best Western Plus Poitiers Centre Le Grand Hotel offers 47 air-conditioned accommodations with DVD players and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (EUR 8 per night)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 per person
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between March 19 and April 4.

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 5.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per night
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Secured self parking fee: EUR 8 per night
  • Pet fee: EUR 8 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Poitiers Centre Grand
Best Western Poitiers Centre Grand Hôtel
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Best Western Poitiers Centre Le Grand Hotel Hotel Poitiers

Best Western Plus Poitiers Centre Le Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 285 out of 668 reviews
Rating 8 - Good. 261 out of 668 reviews
Rating 6 - Okay. 83 out of 668 reviews
Rating 4 - Poor. 29 out of 668 reviews
Rating 2 - Terrible. 10 out of 668 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as always
Stayed 1 night in Sep 2025

10/10 Excellent

Stewart

Stayed 1 night in Jun 2025

4/10 Poor

lorraine

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel staff friendly and helpful Hotel a bit shabby. Stairs from parkade to hotel lobby awful . dirty and poorly lit. Difficult to carry luggage up. Room had not been cleaned. But Given another room. No sink in toilet room to wash your hands. Shower badly designed and water did not drain fast enough. Flooded bathroom floor. Breakfast quite good. Convenient location but definitely not a 4 star as advertised on outside of hotel.
Stayed 1 night in Sep 2025

8/10 Good

John Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need more information on web site on how to book parking and access garage Lovely breakfast
Stayed 1 night in Sep 2025

6/10 Okay

Edward

Travelled with partner
It’s an average hotel but with a great location
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent to have parking in the city centre
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with parking on site if rebooked or public car park a few steps away. Multiple restaurants and bars outside the hotel. A lovely square and shopping 5 mins walk from the hotel. The reception staff were very helpful with directions and advice. Rooms were very comfy.
Stayed 1 night in Aug 2025

8/10 Good

DANUT

Travelled with family
Liked: Amenities
Close to downtown
Stayed 4 nights in Jul 2025

10/10 Excellent

Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Poitiers stay

A pleasant stay- great location, plentiful breakfast, helpful reception. Minor downsides- the safe didn’t work in my room, housekeeping didn’t come one day, would have liked a replacement water bottle or refillable drinking water available
Stayed 2 nights in Jul 2025

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Good once you find it!
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Right in the centre of Poitiers with parking, this hotel has been recently renovated and is bright and stylish. Our room was large, very clean and comfortable and very well designed. Good wifi and shower. Staff friendly and helpful. Highly recommended
Stayed 1 night in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities

Okay

Very clean and freshly decorated. Perfect town centre location with excellent restaurants on the doorstep. Friendly staff. However this is not a 4 star hotel in my opinion. Our room was basic and not terribly comfortable. The bed was very hard. We had a suite but the sitting area was small with a smaller TV than the bedroom and no coffee table for glasses or cups. The room did have a fridge, tea and coffee making facilities and plenty bottled water. The towels were poor quality and thin and there was no shampoo although you could ask for it. The shower was step in over the bath with a poor flow of water and not very hot. The room was not serviced until late afternoon which was unhelpful.
Stayed 3 nights in Jun 2025

8/10 Good

Jihad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the center of the city. Walking distance to many coffee shops, restaurants and shopping.
Stayed 1 night in Jun 2025

10/10 Excellent

TR

Stayed 1 night in May 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night in Poitier

Excellent location, good parking, great room
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Fabulous 3 night stay in Poitiers. Great selection at breakfast, comfy beds, very helpful staff at reception and in the dining areas.
Stayed 3 nights in May 2025

8/10 Good

Maclovia

Liked: Cleanliness, staff & service, property conditions & facilities
For the price it was really a nice stay. Very clean quiet the breakfast was very good. However it cost an extra 13 or €14.
Stayed 2 nights in Apr 2025

8/10 Good

Adelaide

Stayed 1 night in May 2025

8/10 Good

Jon

Liked: Cleanliness, property conditions & facilities, room comfort
Could do with onsite evening meal
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, fabulous room, and great breakfast!!
Stayed 1 night in Mar 2025

4/10 Poor

Edward

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude staff.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Basic but OK

Stayed 1 night in Jan 2025

6/10 Okay

Charlotte

Disliked: Property conditions & facilities

Ok stat

Stayed for one night. Hotel is tired and could do with redecoration. Bed was comfortable and bathroom facilities were fine. Breakfast was awful and not worth 15 euros each… felt ripped off.
Stayed 1 night in Nov 2024

10/10 Excellent

spencer

Liked: Cleanliness, staff & service, property conditions & facilities
First time on poitiers will definately use again. Perfect for what we needed . thankyou
Stayed 1 night in Nov 2024