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Hotel Novo

3.0 star property
Enjoy the free WiFi at this 3-star Ponferrada hotel

Choose dates to view prices

Photo gallery for Hotel Novo

Exterior
Towels
Staircase
Basic Triple Room
Basic Double Room

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
N-VI 386, Ponferrada, León, 24490
  • Place, Museo de la Energía
    ‪5 min drive‬
  • Place, Castillo de los Templarios
    ‪11 min drive‬
  • Place, Las Medulas
    ‪47 min drive‬

Room options

View all photos for Classic Single Room

Desk, free WiFi, bed sheets

Classic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Basic Double Room

Desk, free WiFi, bed sheets

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed
  • Free WiFi

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

About the area

Ponferrada

In Ponferrada .You'll find Museo de la Energía and Plaza del Ayuntamiento within 3 miles (5 km) of this hotel. Museo del Bierzo and Castillo de los Templarios are also within 3 miles (5 km).

What's nearby

  • Museo de la Energía - 5 min drive - 3.2 km
  • Plaza del Ayuntamiento - 9 min drive - 6.4 km
  • Castillo de los Templarios - 11 min drive - 5.1 km
  • Astorga Cathedral - 40 min drive - 75.6 km
  • Las Medulas - 47 min drive - 38.4 km

Getting around

  • Ponferrada Station - 10 min drive

Restaurants

  • ‪Ginos - ‬5 min drive
  • ‪La Casita de Mati (Miravalles) - ‬3 min drive
  • ‪Terraza C.C. El Rosal - ‬3 min drive
  • ‪Confiteria Pili (El Rosal) - ‬3 min drive
  • ‪Rosita Milagros - ‬5 min drive

About this property

Hotel Novo

Enjoy the free WiFi at this 3-star Ponferrada hotel
As a guest of Hotel Novo, you'll find a vending machine, a garden, and concierge services. WiFi is free in public spaces. Hotel Novo also features express check-in and an elevator. Free self parking is available.

This 3-star Ponferrada hotel is smoke free.

  • 50 guestrooms or units
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
Hotel Novo offers 50 accommodations with air conditioning. 28-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers. This Ponferrada hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 28-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 5:30 PM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Novo Hotel
Hotel Novo Ponferrada
Hotel Novo Hotel Ponferrada

Frequently asked questions

Does Hotel Novo have an airport shuttle?

Airport shuttle services are not available at Hotel Novo.

How close is Hotel Novo to the beach?

This hotel is 13.6 mi (32-min drive) from River Beach of Villafranca del Bierzo.

Does Hotel Novo offer free breakfast?

Hotel Novo does not offer free breakfast.

Is there a casino at Hotel Novo?

No, there is no casino at this hotel.

What time is check-in at Hotel Novo?

Check-in start time: noon; Check-in end time: midnight.

Is there free parking at Hotel Novo?

This hotel offers free self parking.

Does Hotel Novo have a pool?

Hotel Novo does not have a pool.

Does Hotel Novo have a spa?

There are no spa services available at this hotel.

How close is Hotel Novo to downtown Ponferrada?

Hotel Novo is 0.6 mi away from Columbrianos.

Hotel Novo Reviews

Reviews

6.2
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

7.2/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Pablo

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The worst hotel I have ever stayed in. Rooms look more like a poor pilgrim municipal auberge. Please do not reserve this hotel. The first night they didn't have hot water. I reserved for three nights but I decided not to come back on the second one even loosing the money. Because I didn't was able to get other hotel I returned for the third night. Hot water was returned. Staff only work from 6 pm to 11 pm. If you arrive early must wait outside. There is no restaurant near by, we have to go to the center of the city. The first room assigned was having a big leak from the washbasin. In the second room assigned the AC sent the air directly to the bed and was impossible to fix it. Neither room had night lamps, coffee maker nor refrigerator.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ronald

Stayed 2 nights in Jun 2024

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in the Camino De Santiago

The hotel in on the outskirts of the city, but right next to El Camino De Santiago. There is nothing open around the hotel after 7:00PM. My suggestion is to get something to eat for dinner before you get back to hotel. Junior was very helpful and cordial. I will definitely come back to this property
Stayed 2 nights in May 2022

4/10 Poor

Jose Antonio

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Joaquin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Presunta estafa ( pague tres veces la habitación)

Realizo una reserva en Hotels.com que por problemas informáticos aparece dos veces;y al llegar al Hotel me dicen que no tienen el cobro y me piden la tarjeta de crédito. Reclamo a hotels.com por la doble y me dicen que el Hotel no contesta, también reclamo el pago al Hotel y dicen hacer un reingreso que nunca llegó ....Así que hoy procedí a la reclamacíón por via oficial y a la finalización con Hotels.com que es Expedia y con la cual tenía relación por más de 10 años....pasando a la competencia directa.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Es un hostal de carretera no un hotel de 3 estrell

Stayed 1 night in Mar 2024

6/10 Okay

Conchi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El espacio de habitación,las camas,y limpieza,no me gustó, qué a las6;30,empezarán a montar el desayuno y arrastrarán las sillas oía mucho los ruidos
Stayed 2 nights in Aug 2022

6/10 Okay

Manuel

Disliked: Amenities
Stayed 2 nights in Aug 2022

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Fanny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio y muy buen servicio, lo unico malo es que cada puerta que se cierra en el pasillo, arriba o abajo se escucha como si fuera en tu habitacion, por lo cual no se duerme bien.
Stayed 1 night in Jul 2022

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021