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Gardenia Resort and Spa

Property class: 2
Family-friendly stay with water park in Pontianak

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Photo gallery for Gardenia Resort and Spa

Exterior
Reception
Garden
Select Comfort beds, in-room safe, desk, blackout drapes
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Jl.Ahmad Yani II, Pontianak, West Kalimantan, 78391
  • Place, Ayani Mega Mall
    ‪17 min drive‬
  • Place, Museum Provinsi Kalimantan Barat
    ‪18 min drive‬
  • Place, Gajah Mada Shopping Complex
    ‪21 min drive‬
  • Airport, Pontianak (PNK-Supadio)
    ‪5 min drive‬

Room options

View all photos for Premier Villa

Select Comfort beds, in-room safe, desk, blackout drapes

Premier Villa

  • Sleeps 2

Villa, Terrace

  • Sleeps 2

View all photos for Family Villa

Family Villa

Family Villa

  • Sleeps 3

View all photos for Villa, Garden Area

Select Comfort beds, in-room safe, desk, blackout drapes

Villa, Garden Area

  • 1 bedroom
  • Sleeps 2

About the area

Pontianak

In entertainment district.Stay at this Pontianak hotel and you'll be within 9 miles (15 km) of Diguli Park and Ayani Mega Mall. Museum Provinsi Kalimantan Barat is within 9 miles (15 km) and Gajah Mada Shopping Complex is within 12 miles (20 km).

What's nearby

  • Diguli Park - 17 min drive - 12.2 km
  • Ayani Mega Mall - 17 min drive - 12.9 km
  • Museum Provinsi Kalimantan Barat - 18 min drive - 13.2 km
  • Gajah Mada Shopping Complex - 21 min drive - 15.4 km
  • Danau Sentarum National Park - 30 min drive - 18.3 km

Getting around

  • Pontianak (PNK-Supadio) - 5 min drive

Restaurants

  • ‪RM. Sarinah - ‬5 min drive
  • ‪RM. Siang Malam - ‬3 min drive
  • ‪Rumah Makan SUIB 3 - ‬12 min walk
  • ‪Bebek Boedjang - ‬9 min walk
  • ‪Papyrus Restaurant - ‬1 min walk

About this property

Gardenia Resort and Spa

Family-friendly stay with water park in Pontianak
Gardenia Resort and Spa offers its guests a full-service spa, a water park, and a lazy river. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the pool bar.

A 24-hour business center, a meeting room, and limo/town car service are available. An outdoor pool, a children's pool, and a sauna are also featured at the family-friendly Gardenia Resort and Spa. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Pontianak hotel.

  • 47 guestrooms or units
  • 36 buildings
  • Built in 2010
  • Supervised kid's activities
  • Terrace on the roof
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Gardenia Resort and Spa offers 47 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature Select Comfort mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include rainfall showerheads, slippers, and complimentary toiletries.

Televisions come with premium satellite channels, first-run movies, and pay movies. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Aruna Spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna.

Similar properties

Exterior
Novotel Pontianak Convention Centre
Pontianak
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1 review
The price is CA $48
CA $58 total
includes taxes & fees
May 24 - May 25
Novotel Pontianak Convention Centre

Property amenities

Family friendly

  • Children's pool
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Supervised activities for children
  • Water park
  • Waterslide

Parking and transportation

  • Roundtrip airport shuttle (surcharge) at scheduled times
  • Free theme park shuttle
  • Limo/town car service
  • Valet parking on site (surcharge)
  • RV/bus/truck parking on site

Food and drink

  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Fishing
  • Full-service spa
  • Lazy river
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Accessibility

  • No elevator

Room amenities

Entertainment

  • 25-inch TV with premium cable/satellite channels
  • First-run movies
  • Pay movies

Bedroom

  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Slippers

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Gardenia Pontianak
Gardenia Resort
Gardenia Resort Pontianak

Frequently asked questions

How close is Gardenia Resort and Spa to the airport?

Gardenia Resort and Spa is 2 mi (5-min drive) away from the Pontianak (PNK-Supadio) airport, the closest popular airport to the property.

Does Gardenia Resort and Spa have an airport shuttle?

Gardenia Resort and Spa offers an airport shuttle at scheduled times for a charge.

Does Gardenia Resort and Spa offer free breakfast?

Gardenia Resort and Spa does not offer free breakfast.

Is there a casino at Gardenia Resort and Spa?

No, there is no casino at this hotel.

What time is check-in at Gardenia Resort and Spa?

Check-in start time: 1 PM; Check-in end time: 11:30 PM.

Is there free parking at Gardenia Resort and Spa?

Free parking is not available at this hotel. Valet parking is available for a fee.

Does Gardenia Resort and Spa have a pool?

Gardenia Resort and Spa features an outdoor pool and a children's pool.

Does Gardenia Resort and Spa have a restaurant?

Gardenia Resort and Spa is home to Papyrus Restaurant, which features garden views.

Does Gardenia Resort and Spa have a spa?

Pamper yourself with a day at Aruna Spa, where you can enjoy body scrubs, massages, and facials.

How close is Gardenia Resort and Spa to downtown Pontianak?

Gardenia Resort and Spa is 8 mi away from Pontianak.

Gardenia Resort and Spa Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

4.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

4/10 Poor

Prask, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine for a one night stopover as close to airport

Not ideal, but at 5 mins from the airport it worked for us as we were only there a night and had a very early flight the next day. I wouldn't recommend staying any longer though. Had a massage at their spa, which left my back and legs quite badly bruised and quite painful, which was a bit odd. Never experienced that before.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
pleasant

6/10 Okay

Sri Rahayu, pontianak

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Keluarga

WC nya kotor