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Jamaica Palace Hotel

Property class: 3.5
3.5-star hotel near Trident Castle

Choose dates to view prices

Photo gallery for Jamaica Palace Hotel

A large, white, colonial-style hotel with multiple buildings, surrounded by lush greenery and hills.
A corridor with a checkered floor, white walls, and a skylight. There are potted plants and artwork on the walls.
A table set for two with a white tablecloth, two black chairs, a bottle of wine, glasses, and a lobster on the table.
A person lying on a towel by a pool with a hat, a plate of fruit, and a pair of sandals.
A spacious lobby with a high ceiling, a chandelier, and a large painting.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning

Explore the area

View in a map
Williamsfield, Port Antonio, Portland
  • Place, Trident Castle
    ‪11 min walk‬
  • Place, Blue Lagoon
    ‪8 min drive‬
  • Place, Winnifred Beach
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two armchairs, a small table, a TV, and a dresser.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(29 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A large, round bed with a wooden base, two bedside tables with lamps, a white headboard, and a door with glass panels.

Junior Suite, 1 King Bed

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a bedside table with a lamp, a wall-mounted air conditioner, and decorative circular wall art.

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

About the area

Port Antonio

Oceanside stay.At this Port Antonio hotel, you'll be within half a mile (1 km) of Trident Castle and 3 miles (5 km) of Blue Lagoon. Also, Folly Ruins is within 3 miles (5 km) and Rio Grande is within 6 miles (10 km).

What's nearby

  • Trident Castle - 11 min walk - 1.0 km
  • Blue Lagoon - 8 min drive - 5.1 km
  • Rio Grande - 11 min drive - 7.7 km
  • Port Antonio Square - 11 min drive - 8.3 km
  • Winnifred Beach - 12 min drive - 7.9 km

Getting around

  • Norman Manley Intl. Airport (KIN) - 179 min drive

Restaurants

  • ‪Roots 21 - ‬9 min drive
  • ‪juici Patties - ‬10 min drive
  • ‪Sylvia's Bar - ‬11 min drive
  • ‪Bushbar - ‬18 min walk
  • ‪Gurley Aston Wine Bar & Grill - ‬11 min drive

About this property

Jamaica Palace Hotel

3.5-star hotel near Trident Castle
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Jamaica Palace Hotel. Free self parking is available.

This 3.5-star Port Antonio hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 3 buildings
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Jamaica Palace Hotel offers 80 accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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  • Free WiFi
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4.0 out of 5, Very good, 255 reviews
The price is CA $141
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includes taxes & fees
Nov 28 - Nov 29
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 7:00 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Jamaica Palace Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

This property's listed general deposit is refundable via credit card within 1-3 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 7:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio

Frequently asked questions

How close is Jamaica Palace Hotel to the airport?

Jamaica Palace Hotel is 70 mi (179-min drive) away from the Norman Manley Intl. Airport (KIN) airport, the closest popular airport to the property.

How much does it cost to stay at Jamaica Palace Hotel?

As of Oct 28, 2026, prices found for a 1-night stay for 2 adults at Jamaica Palace Hotel on Oct 29, 2026 start from CA $214, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Jamaica Palace Hotel have an airport shuttle?

Airport shuttle services are not available at Jamaica Palace Hotel.

How close is Jamaica Palace Hotel to the beach?

This hotel is 2.6 mi (10-min drive) from Blue Lagoon and 4.5 mi (22-min drive) from Winnifred Beach. Don't forget your sunscreen!

Does Jamaica Palace Hotel offer free breakfast?

Jamaica Palace Hotel offers free local cuisine breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at Jamaica Palace Hotel?

No, there is no casino at this hotel.

What time is check-in at Jamaica Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Jamaica Palace Hotel?

This hotel offers free self parking.

Does Jamaica Palace Hotel have a pool?

Jamaica Palace Hotel features an outdoor pool.

Does Jamaica Palace Hotel have a restaurant?

Jamaica Palace Hotel is home to Gallery Restaurant & Bar, which features Caribbean cuisine and garden views.

Does Jamaica Palace Hotel have a spa?

There are no spa services available at this hotel.

How close is Jamaica Palace Hotel to downtown Port Antonio?

Jamaica Palace Hotel is 2 mi away from Port Antonio.

Jamaica Palace Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 164 out of 366 reviews
Rating 8 - Good. 127 out of 366 reviews
Rating 6 - Okay. 36 out of 366 reviews
Rating 4 - Poor. 16 out of 366 reviews
Rating 2 - Terrible. 23 out of 366 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very beautiful and clean. Staff very professional and pleasant. We will be back again.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff were great food was delicious!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the 3 days spent at this hotel,very close o the beach and to vist places of interest.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well maintained property. Cleaned and very photogenic. I loved the staff interaction with us and all my requested services were attended with prompt. Sleeping on our bed was very comfortable and is one of my best hotel experience.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Property was clean and quiet. Some basic stuff were missing from the room in my opinion. Food was alright. Pool is great, but would recommend a lifeguard since it’s 8ft deep.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good food at the restaurant. Lovely pool and fantastic area. Portland is lovely
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stay here before and was very happy they could accommodate my family and I.. We booked another accommodation which was not as advertised… Breakfast is on point and with a wide choice. Room was clean and smells clean too… Great location to pop into town or to Boston beach… I will be back..
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art work in the hotel was amazing. The rooms were large and comfortable. Downside, there are no chairs for sitting in the outdoor spaces. (Except dining room). And no outdoor spaced associated with the room so no outside views from the room either.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Beautifully kept grounds and hotel
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk ladies and gentlemen was extremely polite and very friendly. Excellent customer service and the restaurant staff was fantastic also.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, beautiful garden, property very clean and breakfast was good.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room snd bathroom friendly and helpful staff.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the decor. If I'd change one thing.. it would be the importance of a pen and a notebook in the rooms. Yes we have phones, however, some ppl still prefer the "old fashioned way" of communication! Loved breakfast-yhe staff and the concierge staff! Thanks❤️ for having us!! #CP❤️JD
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff was nice.
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Beautiful property. Breakfast waa great.n Pool clean and property well kept. Our only issue was that the tvs worked half the time and our bath tub in room 28 was weird - shower head does not aligh with tub so you have the shower curtain sticking to your body. I am 5, 7" and 145lbs. Had to remove shower curtain and turn sideways to shower. Lol
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was excellent. Dinner options for kids could be improved on.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. I would love to go back again
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very courteous and friendly.
Having breakfast 🥞
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
Staff was nice
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The television did not work well. Also the ground was unleveled and I trip on it.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great staff and overall service
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
beautiful accomodation. room was spotless and very spacious.. breakfast was lovely...staff really friendly... grounds very beautiful..
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the hotel reading the reviews both good and bad and not sure what to expect. However, our experience was perfect. We stayed in room 30 and it was clean. The water pressure was great, the air-conditioning and everything worked fine. We had breakfast twice there and it was delicious. The facilities were clean and welcoming and picturesque. We Absolutely loved the property. It was well kept, pool was clean and the property is close to many food options and attractions. We had a perfect time and will definitely be back! The stone on the floors from the pictures look textured as if you could feel the stones on your feet Howe er it’s a completely smooth surface. It feels like flat tile with no grooves that was a nice touch.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Portland
Stayed 1 night in Mar 2025