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SureStay Hotel by Best Western Portland City Center

2.5 star property
Hotel near Moda Center in Portland

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Photo gallery for SureStay Hotel by Best Western Portland City Center

In-room safe, iron/ironing board, rollaway beds, free WiFi
Reception
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
Coffee service
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2401 Sw 4th Ave, Portland, OR, 97201
  • Oregon Health and Science University
    ‪1 min walk‬
  • Portland State University
    ‪3 min walk‬
  • Moda Center
    ‪4 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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Exterior

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About the area

Portland

Southwest Portland stay.Within a 10-minute walk of this Southwest Portland hotel, you'll find Portland State University and Oregon Health and Science University. Moda Center and Oregon Convention Center are also within 3 miles (5 km).

What's nearby

  • Oregon Health and Science University - 1 min walk - 0.2 km
  • Portland State University - 3 min walk - 0.3 km
  • Tom McCall Waterfront Park - 15 min walk - 1.3 km
  • Oregon Convention Center - 4 min drive - 4.1 km
  • Moda Center - 4 min drive - 4.4 km

Getting around

  • Lincoln St & SW 3rd Ave Station - 4 min walk
  • Portland Union Station - 13 min drive
  • Portland International Airport (PDX) - 18 min drive

Restaurants

  • ‪Tasty Corner - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬7 min walk
  • ‪Suki's Bar & Grill - ‬1 min walk
  • ‪Duck House Chinese Restaurant - ‬5 min walk
  • ‪Cheerful Tortoise - ‬7 min walk

About this property

SureStay Hotel by Best Western Portland City Center

Hotel near Moda Center in Portland
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

SureStay Hotel by Best Western Portland City Center also features a vending machine, coffee/tea in a common area, and a front-desk safe. Self parking is free.

This Portland hotel is smoke free.

  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
SureStay Hotel by Best Western Portland City Center offers 40 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Travelodge City Center
Travelodge City Center Hotel
Travelodge City Center Hotel Portland
Travelodge Portland City Center
Portland Travel Lodge
Portland Travelodge
Travelodge Portland City Center Hotel Portland
Travelodge Portland City Center Hotel
Travelodge Wyndham Portland City Center Hotel
Travelodge Wyndham Portland City Center
Travelodge land City Center
Travelodge by Wyndham Portland City Center
SureStay Hotel by Best Western Portland City Center Hotel
SureStay Hotel by Best Western Portland City Center Portland

SureStay Hotel by Best Western Portland City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 251 out of 884 reviews
Rating 8 - Good. 328 out of 884 reviews
Rating 6 - Okay. 178 out of 884 reviews
Rating 4 - Poor. 68 out of 884 reviews
Rating 2 - Terrible. 59 out of 884 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Delila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is terrific. Thank you for allowing us to check in early. We were exhausted from being up nearly 24 hours after an emergency with our family member. The kindness youve shown us really mattered. Much gratitude.
Stayed 1 night in Mar 2025

8/10 Good

Aurika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
A fully adequate low-cost option that is super convenient to OHSU.
Stayed 1 night in Mar 2025

8/10 Good

Jessie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for one night stay.

This was a convenient easy place to stay for if you have a morning appointment at OHSU and are from out of town. Plan on getting breakfast elsewhere if you have a hearty appetite though. Staff was very kind and friendly. Hotel was surprisingly quiet for all the traffic and location.
Stayed 1 night in Feb 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Daniel

Disliked: Property conditions & facilities
Not enough parking. Area is not walkable. Bkf sucked and it's not a nice place, it's like a crummy motel with room doors from the outside.
Stayed 1 night in Feb 2025

10/10 Excellent

Tyrell

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. we had a snow days and it was very convenient. Right down the street from my job. Will definitely book again
Stayed 2 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of traffic around, but excellent location and great staff. Overall a good value and experience.
Stayed 1 night in Feb 2025

10/10 Excellent

DANIEL

Very good and convenient.
Stayed 1 night in Feb 2025

6/10 Okay

Amelia

Stayed 1 night in Feb 2025

8/10 Good

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located and quiet.
Stayed 2 nights in Feb 2025

8/10 Good

KATHERINE HOWARD, Roseburg

Business traveller, Travelled with partner
Liked: Staff & service
Comfortable bed, 24 hour desk and decent AM coffee in lobby. Refrigerator and microwave. Convenient location to OHSU.
Stayed 1 night in Feb 2025

8/10 Good

Betsy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Feb 2025

6/10 Okay

Colin

Business traveller
Ok for a cheap night
Stayed 1 night in Oct 2024

4/10 Poor

Arthur, Wayne

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Low level hotel. Old.
Stayed 2 nights in Jan 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service
The staff was nice. It was clean cozy
Stayed 1 night in Jan 2025

2/10 Terrible

Stacie

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was stale smelling, bathroom was not clean. Hair in the tub and sink. The beds are atrocious, so uncomfortable, unable to get a good night sleep.
Stayed 2 nights in Jan 2025

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, property conditions & facilities
Exactly what you pay for. No more, no less. So not bad, but not stellar.
Stayed 4 nights in Dec 2024

10/10 Excellent

John, Bend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price they are usually charging, it’s a great deal. Great location, great employees, surprisingly really quiet inside the rooms with moderately busy roads on all sides. Add Suki’s being downstairs downstairs with food, libations and tons of fun? One of my favorite spots to stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, minimal property. Front desk staff was efficient and kind, room was clean, bed and pillows were comfy. Google maps will not get you here efficiently, I felt like I was in a real life game of Mario Cart, finally took a wrong turn and ended up where I needed to be.
Stayed 1 night in Jan 2025

8/10 Good

Shane

Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Louis, Temeculaca

Stayed 2 nights in Dec 2024

10/10 Excellent

Shastena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Gail

I don’t wish to answer
Stayed 1 night in Dec 2024