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Hotel San Rafael Poza Rica

3.0 star property
3-star hotel near Plaza Gran Patio Shopping Mall

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Photo gallery for Hotel San Rafael Poza Rica

Outdoor pool
Outdoor pool
Restaurant
Family Room
Hallway

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
161 Carr. Poza Rica - Cazones Sin Nombre, Poza Rica, Ver., 93210
  • Place, Plaza Gran Patio Shopping Mall
    ‪8 min walk‬
  • Place, El Tajin
  • Place, Hospital Regional Pemex
    ‪18 min drive‬
  • Airport, Poza Rica, Veracruz (PAZ-El Tajin National)
    ‪39 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room

Family Room

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

About the area

Poza Rica

Close to the boardwalk/promenade.A stay at this hotel places you within half a mile (1 km) of Plaza Gran Patio Shopping Mall and 3 miles (5 km) of University Veracruzana Poza Rica. Also, Park of the Americas is within 3 miles (5 km) and Hospital Regional Pemex is within 6 miles (10 km).

What's nearby

  • Plaza Gran Patio Shopping Mall - 8 min walk - 0.8 km
  • University Veracruzana Poza Rica - 16 min drive - 4.9 km
  • Hospital Regional Pemex - 18 min drive - 6.0 km
  • 18 de Marzo Square - 18 min drive - 6.4 km
  • Park of the Americas - 22 min drive - 5.7 km

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National) - 25 min drive

Restaurants

  • ‪Taqueria 2 Hermanos - ‬13 min walk
  • ‪Taqueria "chaparrito - ‬4 min walk
  • ‪Burger King - ‬11 min walk
  • ‪el rincon del gaucho - ‬8 min walk
  • ‪Vips - ‬10 min walk

About this property

Hotel San Rafael Poza Rica

3-star hotel near Plaza Gran Patio Shopping Mall
Hotel San Rafael Poza Rica offers its guests an outdoor pool and a children's pool. There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi.

Free self parking is available.

Smoking is allowed in designated areas at this 3-star Poza Rica hotel.

  • 27 guestrooms or units
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Smoking in designated areas
  • Dining venue
Hotel San Rafael Poza Rica offers 27 accommodations with air conditioning. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: MXN 90 to 200 for adults and MXN 90 to 200 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 200 for adults, and MXN 90 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.

Property is also known as

San Rafael Poza Rica Poza Rica
Hotel San Rafael Poza Rica Hotel
Hotel San Rafael Poza Rica Poza Rica
Hotel San Rafael Poza Rica Hotel Poza Rica

Hotel San Rafael Poza Rica Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 31 reviews
Rating 8 - Good. 7 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 4 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

VERONICA CASTRO

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Está bien ubicado pero la alberca estaba sucia y había bichos en el cuarto . Le falta mantenimiento al baño
Stayed 1 night in Sep 2025

4/10 Poor

Carlos

Travelled with family
Disliked: Staff & service, amenities
En si, es un motel, el baño no estaba limpio, había cucarachas muertas en el cuarto, había focos fundidos, no estaba bien aseado, la alberca está sucia, ha ia un estanque de peses y el agua del estanque estaba contaminada, la chapa de la puerta no servía. Lo manejan como hotel familiar, pero las personas de todo poza rica lo manejan como hotel para tener s3x@. Si tienes familia no lo uses como hotel. El precio es demasiado caro, hay muchas mejores opciones por la diferencia de 300 pesos más, como la franquicia de París. Repito, no es hotel familiar.
Stayed 1 night in Aug 2025

8/10 Good

JUAN FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Diana Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar para hospedarse
Stayed 1 night in Jul 2025

10/10 Excellent

Ana Fernanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo y super su alberca. Cerca de patio poza . Sin duda volveríamos a ir
Stayed 2 nights in Aug 2025

10/10 Excellent

LUIS DARIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable
Stayed 1 night in Aug 2025

8/10 Good

Roberto, Reynosa

Stayed 2 nights in Aug 2025

10/10 Excellent

JUAN FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Minerva

Liked: Cleanliness, staff & service, property conditions & facilities
todo estuvo muy bien el personal amable y resuelven rápido no se que paso con mi reservación que no les aparecía en sistema y el chico de la recepción resolvió rápido sin tanto problema, muy amable el personal,nos dieron dugerencias para salir
Stayed 2 nights in Jul 2025

10/10 Excellent

JUAN FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Debe mejorar sus habitaciones

Stayed 1 night in Jul 2025

6/10 Okay

Verónica

Travelled with family
Disliked: Cleanliness
Muy malo el aseo en regadera.
Stayed 1 night in Jul 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

JUAN FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precio calidad muy buenov

Stayed 1 night in May 2025

10/10 Excellent

Angel david

Liked: Staff & service, property conditions & facilities
Bueno
Stayed 2 nights in May 2025

10/10 Excellent

RaadaX

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

JULIO CESAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel sencillo pero agradable. Lo mantienen limpio y el personal de la recepción es muy amable. Su ubicación es muy buena. Lo malo es que su área de restaurante es muy limitad en tiempo y oferta de alimentos. La habitación es cómoda y tu decides si quieres cambio de ropa diario y limpieza.
Stayed 4 nights in Dec 2024

4/10 Poor

Maria Patricia

Disliked: Cleanliness, property conditions & facilities
LA ALBERCA ESTABA MUY SUCIA Y LA TV DEL CUARTO NO TENIA CABLE
Stayed 1 night in Nov 2024

4/10 Poor

Jesus

Malo
Stayed 3 nights in Nov 2024

8/10 Good

Eliseo

Travelled with family and small children
Liked: Cleanliness, amenities
Todo Muy bien 🆗
Stayed 1 night in Oct 2024

6/10 Okay

Inda Jani

Liked: Staff & service
Disliked: Cleanliness
Las almohadas de sobrecama sucias
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Liked: Staff & service, property conditions & facilities
Todo bien
Stayed 4 nights in Aug 2024

8/10 Good

Jerzy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

ARTURO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desagradable

Para empezar, desorden total para realizar el check in. Reserve dos habitaciones. En una había cucarachas, se solicitó el cambio pero no de buenas lo realizaron y la otra no enfriaba el clima lo suficiente. Les falta demasiado mantenimiento y limpieza. Deje mis datos para facturar y después de casi 20 días les recordé y solo me facturaron una habitación. No vuelvo a quedarme en este hotel.
Stayed 1 night in May 2024

10/10 Excellent

Leydi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 4 nights in May 2024