8/10 Good
Arni
Business traveller
Mar 20, 2025
Its was a very nice hotel in swiss montains ...very quiet after just open after winter ...never understand when hotel ask me to be evo friendly and save towels ..then give me 2 new soap and new slippers all wrapped in plastic in my 5 day stay ...
Also restaurant run out of cocca cola only had zero ...next morning was filled up on minibar with voca cola ???
Asked for upgrade with big balcony ..yes ok ...100 euros more...got than room with smaller balcony ....but no discount of upgrade:-(
Shrimp covtail cramed in small glass ...shrimp first then salat ...impossibility to eat together...stake was lala ...
Service though excellent
Hate when i asked cleaning staff not to shut of electricity in room because you are charging computer and etc and they do it anyway ..take the card key out of socket ...had a room suite but no microwave...had to pay 30 euros extra ???
Had also to pay extra for keeping the car in garage 25 euros per day ???
One thing...they asked me the last day to please pay because the bill was more then they had charged the card and had still on hold ....around 300 euros difference of a 2000 euros bill....like they didn't trust me to pay the day after ...????
Arni
Stayed 3 nights in Dec 2024