Mandarin Oriental, Prague

5.0 star property
Family-friendly 5-star hotel near Czech National Museum

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Photo gallery for Mandarin Oriental, Prague

View from property
Boating
Lobby
Suite, 1 King Bed (Lobkowitz) | Bathroom
Couples treatment rooms, sauna, body treatments, hydrotherapy
Reviews
9.4

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Nebovidska 459/1, Prague, 11800
  • Popular LocationCharles Bridge8 min walk
  • Popular LocationPrague Castle14 min walk
  • Popular LocationOld Town Square16 min walk
  • AirportPrague (PRG-Vaclav Havel)29 min drive

Room options

Presidential Suite, 1 King Bed

  • 150 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Oriental Suite, Suite, 1 King Bed

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Lazar)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, View (Castle View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Garden View

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Terrace

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

Superior Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Garden View

  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed (Lobkowitz)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Moser Crystal)

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Prague

Prague City Center stay.Within a 15-minute walk of this Prague City Center hotel, you'll find Charles Bridge and Prague Castle. Old Town Square and Prague Astronomical Clock are also within 2 miles (3 km).

What's nearby

  • Charles Bridge - 8 min walk
  • Prague Castle - 14 min walk
  • Old Town Square - 16 min walk
  • Sex Machines Museum - 18 min walk
  • Prague Astronomical Clock - 18 min walk

Getting around

  • Hellichova Stop - 2 min walk
  • Prague-Smíchov Station - 4 min drive
  • Vaclav Havel Airport (PRG) - 29 min drive

Restaurants

  • Restaurace Pod Petřínem - 2 min walk
  • Ferdinanda - 3 min walk
  • Luka Lu - 3 min walk
  • Iveta Fabešová - 4 min walk
  • Cukrkávalimonáda - 2 min walk

About this property

Mandarin Oriental, Prague

Family-friendly 5-star hotel near Czech National Museum
Mandarin Oriental, Prague offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

3 meeting rooms and limo/town car service are available. Event space at this hotel measures 4564 square feet (424 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Mandarin Oriental, Prague. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Prague hotel is smoke free.

  • 99 guestrooms or units
  • 5 levels
  • 4 buildings
  • 4564 sq ft of conference space
  • 424 sq m of conference space
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mandarin Oriental, Prague offers 99 accommodations with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Prague hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Spa has 6 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 18 years old are not allowed in the spa.

Languages

Czech, English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: WiFi (CZK 700 per day), Wired Internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi, Wired Internet (CZK 700 per day)

Parking and transportation

  • Self parking on site (CZK 990 per day)
  • Valet parking on site (CZK 990 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: CZK 955 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 47
  • Magnifying mirror
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • DVD player
  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Portable fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CZK 990 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CZK 2753 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CZK 955 per person
  • Fee for in-room wireless internet: CZK 700 per day (rates may vary)
  • Fee for in-room wired internet: CZK 700 per day (rates may vary)
  • Fee for wired internet in public areas: CZK 700 per day (rates may vary)
  • Airport shuttle fee: CZK 2500 per vehicle
  • Self parking fee: CZK 990 per day
  • Valet parking fee: CZK 990 per night
  • Pet fee: CZK 990 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CZK 2753 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 5 stars.

Property is also known as

Mandarin Oriental Hotel Prague
Mandarin Oriental Prague
Prague Mandarin Oriental
Mandarin Oriental, Prague Hotel Prague
Mandarin Prague
Mandarin Oriental Prague Hotel
Mandarin Prague
Prague Mandarin Oriental
Mandarin Oriental, Prague Hotel
Mandarin Oriental, Prague Prague
Mandarin Oriental, Prague Hotel Prague

Mandarin Oriental, Prague Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 187 out of 244 reviews" "
Rating 8 - Good. 39 out of 244 reviews" "
Rating 6 - Okay. 9 out of 244 reviews" "
Rating 4 - Poor. 5 out of 244 reviews" "
Rating 2 - Terrible. 4 out of 244 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

RENATA

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
If you are coming to Prague to enjoy czech atmosfere, czech food, czech experience, this hotel is exactly the opposite. Almost no one in the hotel spoke czech language. No traditional czech cuisine.
Stayed 1 night in Sep 2023

10/10 Excellent

HAIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Kamelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, best staff and helpful. We definitely go back!
Stayed 4 nights in Feb 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service. Everyone was so friendly
Stayed 3 nights in Feb 2023

6/10 Okay

Maggie, new york

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
On the First night of our stay, there was not shampoo to body gel. All the bottles were empty. The second night, we found a big spider in our room. Does not worth to stay there, for the money they charge for 5 star hotel.

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2022

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with any Mandarin Oriental, it was lovely. The staff was amazing. Really expensive, but sometimes you get what you pay for. We wanted for nothing.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice
Stayed 3 nights in Jan 2022

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Service
Exceptional service in a great location. Slightly dated room with awkward shower / tub combo.
Stayed 4 nights in Nov 2021

10/10 Excellent

wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with superb service.
Excellent welcome. Great service at front desk. Very informative and nothing was too much trouble.
Stayed 2 nights in Nov 2021