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Wellness Hotel Step

4.0 star property
4-star spa hotel near Wenceslas Square, connected to the convention center

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Photo gallery for Wellness Hotel Step

Minibar, in-room safe, desk, blackout drapes
Rooftop terrace
Indoor pool
Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Malletova 1141, Prague, 190 00
  • Place, DinoPark Prague
    ‪7 min walk‬
  • Place, O2 Arena
    ‪10 min walk‬
  • Place, Vitkov Hill
    ‪2 min drive‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪24 min drive‬

Room options

View all photos for Family Room (with 60 minutes Water world Access)

Minibar, in-room safe, desk, blackout drapes

Family Room (with 60 minutes Water world Access)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room (with 90 minutes Water and sauna world)

Minibar, in-room safe, desk, blackout drapes

Family Room (with 90 minutes Water and sauna world)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room (90 minutes Water and Sauna world Acc.)

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room (90 minutes Water and Sauna world Acc.)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment (with 60 minutes Water world Access)

Standard Apartment (with 60 minutes Water world Access)

Standard Apartment (with 60 minutes Water world Access)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

7.4 out of 10
Good
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite (with 90 minutes Water and sauna world)

Deluxe Suite (with 90 minutes Water and sauna world)

Deluxe Suite (with 90 minutes Water and sauna world)

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room (Unlimited Water and sauna world)

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room (Unlimited Water and sauna world)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)

Panoramic Apartment (Unlimited Water and sauna world Acc.)

Panoramic Apartment (Unlimited Water and sauna world Acc.)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Presidential Duplex (Unlimited Water and sauna world acces)

Minibar, in-room safe, desk, blackout drapes

Presidential Duplex (Unlimited Water and sauna world acces)

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Triple Room (90 min Water and sauna world Access)

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room (90 min Water and sauna world Access)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)

Minibar, in-room safe, desk, blackout drapes

Panoramic Apartment (Unlimited Water and sauna world Acc.)

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (with 60 minutes Water world Access)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room (with 60 minutes Water world Access)

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.4 out of 10
Very good
(8 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room (with 60 minutes Water World Access)

Minibar, in-room safe, desk, blackout drapes

Triple Room (with 60 minutes Water World Access)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the area

Prague

Prague 9 stay.Your stay at this Prague 9 hotel places you within 3 miles (5 km) of O2 Arena and Prague Market. Czech Lawn Tennis Club and Atrium Flora are also within 3 miles (5 km).

What's nearby

  • DinoPark Prague - 7 min walk - 0.6 km
  • O2 Arena - 10 min walk - 0.8 km
  • Borneo Casino - 17 min walk - 1.5 km
  • Vitkov Hill - 2 min drive - 1.8 km
  • Bobsleigh Track - 4 min drive - 3.1 km

Getting around

  • Balabenka Stop - 7 min walk
  • Prague-Liben Station - 19 min walk
  • Vaclav Havel Airport (PRG) - 48 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Bageterie Boulevard - ‬13 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪KFC - ‬14 min walk
  • ‪Costa Coffee - ‬13 min walk

About this property

Wellness Hotel Step

4-star spa hotel near Wenceslas Square, connected to the convention center
Wellness Hotel Step offers its guests a full-service spa, outdoor tennis courts, and indoor tennis courts. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. An indoor pool, a children's pool, and a fitness center are also featured at the business-friendly Wellness Hotel Step. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Prague hotel.

  • 198 guestrooms or units
  • 8 levels
  • 2 buildings
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Wellness Hotel Step offers 198 accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room. The spa is open daily.

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Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Covered valet parking on site (EUR 20 per night)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 3 indoor tennis courts
  • 3 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 28 to September 10:
  • Sauna
  • Spa
  • Swimming pool
  • Tennis courts
The following facilities are closed on Christmas Eve:
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 22 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 20 per night
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. 

We should mention

  • Pool access available from 7:00 AM to 10:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.

Property is also known as

Hotel Step
Hotel Step Wellness
Hotel Wellness Step
Step Hotel Wellness
Step Wellness Hotel
Wellness Hotel Step
Wellness Hotel Step Prague
Wellness Step Hotel
Wellness Step Prague
Wellness Hotel Step Hotel
Wellness Hotel Step Prague
Wellness Hotel Step Hotel Prague

Wellness Hotel Step Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 82 out of 195 reviews
Rating 8 - Good. 56 out of 195 reviews
Rating 6 - Okay. 39 out of 195 reviews
Rating 4 - Poor. 8 out of 195 reviews
Rating 2 - Terrible. 10 out of 195 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Haoyu, GORDON

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Andrew Leslie, Stockpor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! I was in the adjacent building which was undergoing external refurbishment, but that was not a problem. The room was immaculate. It would have been nice if the pool/spa was included, but it wasn't overly expensive. The free welcome drink was a very nice touch. The hotel is located a bit far from the main centre, but is accessible via public transport or Uber/Bolt.
Stayed 2 nights in Sep 2025

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lubos

Stayed 3 nights in Jul 2025

6/10 Okay

Kundan

Stayed 5 nights in Jun 2025

10/10 Excellent

Christine

Stayed 3 nights in Jun 2025

6/10 Okay

Kelvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Basic business standard hotel, with very helpful and pleasant staff, great breakfast. Easy parking. This is a good no fuss hotel which is Perfect for O2 Arena events. Easy walk to tram and bus. Not a great location for quick visits to Old Town though.
Stayed 1 night in Jun 2025

8/10 Good

Chee Ming

Liked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Kelvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant and helpful staff, and good breakfast. Nice clean rooms, and plenty recreation in the facility. Location ok - for O2 arena, but not best for visiting old town. However, public transport is excellent and worked well for us.
Stayed 2 nights in May 2025

10/10 Excellent

Norbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good, with two exceptions: 1. When I went to the coffee bar, I noticed that there was no opportunity for the employee who was working there to sit down. Standing for a long time is not healthy, and there are stools that enable flexible sitting without needing a lot of space (wobble stools). I think a hotel that features wellness should also care about the well-being of its employees. 2. In the bathroom there was no shelf where I could put things on. As the bathroom was rather generous, there would be plenty of space to install a shelf
Stayed 5 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Mia

Stayed 4 nights in May 2025

10/10 Excellent

Alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy the sport and SPA facilities

Best hotel in a long time. You need to use the facilities!
Stayed 3 nights in May 2025

6/10 Okay

Michael, Toronto

Business traveller
Liked: Staff & service, amenities
What liked is the 5 saunas on the property to relax after a busy day at the confernce. 15 minutes to old town by uber or can take the transit. Whatvi didnt like is how loud the train is roght beside the property. If you are a light sleeper then hotel is not for you. As they provide a set of ear plugs beside your bed.
Stayed 3 nights in May 2025

4/10 Poor

Lisa

Disliked: Property conditions & facilities
Major building work taking place. No advance warning. It will be a long time. Scaffolding around the whole hotel B.
Stayed 2 nights in May 2025

6/10 Okay

Akinseyi

Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Colin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Restaurant not much choice disappointed

Unfriendly reception not helpfull breakfast milk warm should be on ice coffee machine very slow resulting in que toaster needs upgrading and fruit cocktail instead of sliced fruit restaurant food not good with limited choice, poor resulting in eati g away most nights , room kept very clean and the massage we had was first class , booked boweling but they never turned up to let us in so went back and cancelled disappointing and some areas need addressing
Stayed 4 nights in Apr 2025

6/10 Okay

Aiea

Travelled with family
Liked: Staff & service
Loud. Teenagers were partying in their room. Had to call front desk because they were slamming doors, yelling and knocking our door
Stayed 5 nights in Mar 2025

6/10 Okay

William

Business traveller
Stayed 2 nights in Apr 2025

8/10 Good

Sashka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for family that loves sports activities. You will find always something to do in the hotel ( for extra cost). The room was very noisy as the hotel is near train track. A bit of outskirts of Prague but great for family .
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

8/10 Good

Virginijus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

eduardo

Stayed 4 nights in Feb 2025